TITLE 26. HEALTH AND HUMAN SERVICES
PART 1. HEALTH AND HUMAN SERVICES COMMISSION
CHAPTER 558. LICENSING STANDARDS FOR HOME AND COMMUNITY SUPPORT SERVICES AGENCIES
(Editor's note: In accordance with Texas Government Code, §2002.014, which permits the omission of material which is "cumbersome, expensive, or otherwise inexpedient," the figures in 26 TAC §558.602(h)(2)(D) and §558.602(h)(2)(D) are not included in the print version of the Texas Register. The figure is available in the on-line version of the September 18, 2026, issue of the Texas Register.)
The executive commissioner of the Texas Health and Human Services Commission (HHSC) proposes in Texas Administrative Code (TAC), Title 26, Chapter 558, concerning Licensing Standards for Home and Community Support Services Agencies, amendments to §§558.1 - 558.3, 558.11, 558.13, 558.15, 558.17, 558.19, 558.21, 558.23, 558.25, 558.27, 558.29, 558.30, 558.208, 558.210, 558.211, 558.213 - 558.220, 558.242 - 558.250, 558.252, 558.256, 558.257, 558.259, 558.260, 558.281 - 558.283, 558.285, 558.287 - 558.292, 558.295, 558.297, 558.321, 558.322, 558.401, 558.404, 558.405, 558.501, 558.503, 558.507, 558.521, 558.523, 558.525, 558.601, 558.602, 558.604, 558.701, 558.801, 558.812, 558.823, 558.834, 558.843, 558.857, 558.859, 558.861 - 558.863, 558.870, and 558.880; new §§558.251, 558.261, 558.304, 558.323, 558.330, 558.332, 558.334, 558.336, 558.338, 558.510, 558.527, 558.529, 558.914, 558.916, 558.918, 558.928, 558.930, 558.932, 558.936, 558.940, 558.942, 559.944, 558.946, 558.948, and 558.950; and the repeal of §§558.251, 558.527, and 558.871.
BACKGROUND AND PURPOSE
The purpose of the proposal is to implement House Bill (HB) 1009, HB 4696, Senate Bill (SB) 240, and SB 1849 enacted during the 88th Legislature, Regular Session, 2023, and SB 463 enacted during the 89th Legislature, Regular Session, 2025, to prescribe and streamline HHSC's process for investigating allegations of abuse, neglect, and exploitation of clients, and to ensure the rules reflect current industry practices and changes in service delivery models, licensure requirements, and enforcement procedures. The proposal also updates citations to the Texas Government Code as modified by HB 4611, 88th Legislature, Regular Session, 2023. HB 4611 made certain non-substantive revisions to Subtitle I, Title 4, Texas Government Code, which governs HHSC, Medicaid, and other social services as part of the legislature's ongoing statutory revision program. The updated citations became effective on April 1, 2025.
HB 1009 created Texas Health and Safety Code §253.0025 to require a home and community support services agency (HCSSA or agency) to suspend the employment of an unlicensed employee whom HHSC finds has engaged in reportable conduct while the employee exhausts any applicable appeals process, including informal and formal appeals and any hearing or judicial review.
HB 4696 amended Texas Human Resources Code §48.252 to require allegations of abuse, neglect, and exploitation to be reported to HHSC rather than the Texas Department of Family and Protective Services (DFPS). HB 4696 also amended Texas Health and Safety Code §142.009(j) to state that a survey may (rather than must) be conducted within 18 months after a survey for an initial license and deleted the requirement that this visit must be made on-site.
SB 240 created Texas Health and Safety Code Chapter 331, to require a HCSSA providing licensed home health services to have a policy and prevention plan related to workplace violence if the HCSSA employs more than two registered nurses.
SB 463 amended Texas Health and Safety Code Chapter 331 to state that all HCSSAs must have a policy and prevention plan related to workplace violence if they employ two or more registered nurses.
SB 1849 created Texas Health and Safety Code Chapter 810, and with it the Interagency Reportable Conduct Search Engine, which is being implemented under the name Search Engine for Multiple Agency Reportable Conduct (SEMARC).
The proposal also deletes or updates obsolete references and contains non-substantive changes to improve readability and formatting.
SECTION-BY-SECTION SUMMARY
Edits are made throughout the chapter to delete or update references and non-substantive edits are made to improve readability and formatting.
Subchapter A, General Provisions
The proposed amendment to §558.1, Purpose and Scope, adds Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, as additional statutes that will be implemented by the rules.
The proposed amendment to §558.2, Definitions, adds definitions for terms and amends current definitions to clarify and define terms to reflect current industry practices and changes in service delivery models, licensure requirements, and enforcement procedures. The proposed amendment removes outdated or obsolete citations and references.
The proposed amendment to §558.3, License Fees, removes all the renewal license fees for a two-year license because now all renewal license fees are for a three-year license. The amendment updates the fee for an initial alternate delivery site license that includes a change of ownership from $1,000 to $1,500 to be consistent with the statutory three-year license term instead of the former two-year license term. The amendment also maintains consistency throughout the rules and promotes modernization by requiring applicants to submit applications and payment for licensure via the online portal.
Subchapter B, Criteria and Eligibility, Application Procedures, and Issuance of a License
The proposed amendment to §558.11, Criteria and Eligibility for Licensing, adds language to reflect changes in §558.604, related to licensure surrender, and allows HHSC to deny an application for an initial license or for renewal of a license if a person described in the rule, in the 12 months preceding the date of the application, has a history in any state or other jurisdiction of willfully operating an agency without a valid and active license.
The proposed amendment to §558.13, Obtaining an Initial License, adds language stating that an applicant may request to be licensed in any combination of the listed categories of services to ensure that the applicant is aware that it is not limited on which combination of services it may provide.
The proposed amendment to §558.15, Issuance of an Initial License, corrects references.
The proposed amendment to §558.17, Application Procedures for a Renewal License, updates references.
The proposed amendment to §558.19, Issuance of a Renewal License, removes extraneous language from subsections (b) and (c). The amendment removes existing subsections (e) and (f) that reference licensure expiration dates between December 31, 2020, and January 1, 2023, as these dates have passed. Removing existing subsections (e) and (f) also removes references to two-year license terms because now all license terms are three years. The amendment to subsection (a) removes references to subsections (e) and (f) that are proposed for removal.
The proposed amendment to §558.21, Denial of an Application or a License, adds that HHSC may deny a licensure application for a hospice inpatient unit that fails to meet the licensure requirements of a Life Safety Code inspection. Continued failure to meet the licensure requirements within 120 days after the initial Life Safety Code inspection will result in a proposed denial of the license and a referral of the application to HHSC Regulatory Enforcement.
The proposed amendment to §558.23, Change of Ownership, clarifies that the current license holder maintains responsibility under its license between the effective date of the change of ownership and the issuance of an initial license to the change of ownership applicant, who may operate the agency on behalf of the current license holder during such time period.
The proposed amendment to §558.25, Requirements for Change of Ownership, replaces a reference to "an initial license application" with a reference to "a change of ownership license application" to clarify the type of application that must be submitted. The amendment specifies what a complete change of ownership application includes. The amendment clarifies that a change of ownership license application is submitted through the online portal to be consistent with this same requirement in other rules for submitting a license application. The amendment also makes non-substantive changes to improve readability and clarity.
The proposed amendment to §558.27, Application and Issuance of an Initial Branch Office License, clarifies who is responsible for denying applications for licensure. The amendment also deletes extraneous language and corrects a grammatical error.
The proposed amendment to §558.29, Application and Issuance of an Alternate Delivery Site License, provides additional guidance regarding notification of readiness for a Life Safety Code survey and specifies that an agency must not admit Medicare beneficiaries before receiving Centers for Medicare & Medicaid Services (CMS) approval, and outlines exemptions and guidance related to the accreditation process. The amendment also updates a reference.
The proposed amendment to §558.30, Operation of an Inpatient Unit at a Parent Agency, updates the section title to "Operation of a Hospice Unit at a Parent Agency." The amendment adds that an applicant for an initial license to provide hospice services must not have an enforcement action pending against the license. The amendment adds that before HHSC considers whether the application is complete, HHSC determines if the agency is in compliance with the Life Safety Code Requirements in proposed new Division 9 under Subchapter H. The amendment requires the agency, after HHSC issues a license authorizing the hospice inpatient unit, to admit and provide services to a client, and unless exempt as described in the rule, to submit a request for an initial health survey. The proposed amendment also requires an agency to submit the Notification of Readiness for a Health Survey (HHSC Form 2020), in place of Notification of Readiness for a Health Survey (HHSC Form 2020-A).
Subchapter C, Minimum Standards for All Home and Community Support Services Agencies
Division 2, Conditions of a License
The proposed amendment to §558.208, Reporting Changes in Application Information and Fees, updates language to reflect that applications may be submitted online and requires an agency to report a change in accreditation status after HHSC issues a license. The amendment updates the rule by adding that the application required to report a change must be submitted through the online portal. The amendment clarifies a reference and makes non-substantive edits for clarity.
The proposed amendment to §558.210, Agency Operating Hours, updates the section title to "Agency Place of Business and Operating Hours." The amendment specifies parameters and limitations for an agency's place of business and describes the requirements that must be met if the place of business is in a co-working workspace. Additionally, the proposed language outlines the requirements for what must be displayed on an agency's notice or sign.
The proposed amendment to §558.211, Display of License, clarifies that the most current license must be displayed in each place of business. If the information on the license is officially amended, the agency will receive a new license to reflect the changes, which must be posted to provide public notice of the change.
The proposed amendment to §558.213, Agency Relocation, clarifies the procedure for reporting a change in physical location to now specify that a relocation application must be submitted through the online portal. The amendment describes the requirements for an agency with a hospice inpatient unit to relocate the unit. The amendment makes non-substantive changes to improve readability.
The proposed amendment to §558.214, Notification Procedures for a Change in Agency Contact Information and Operating Hours, adds the requirement to submit applications through the online portal to maintain consistency throughout the rules and promote modernization.
The proposed amendment to §558.215, Notification Procedures for an Agency Name Change, adds the requirement to submit applications through the online portal to maintain consistency throughout the rules and promote modernization. The amendment also makes non-substantive changes to improve readability.
The proposed amendment to §558.216, Change in Agency Certification Status, adds a provision regarding the procedures when an agency voluntarily withdraws from the Medicare program but continues to provide services under a licensed-only category, such as licensed home health, hospice, or personal assistance services. The amendment also clarifies that a written notice of voluntary closure must be included if an agency voluntarily withdraws from the Medicare program based on permanent closure.
The proposed amendment to §558.217, Agency Closure Procedures and Voluntary Suspension of Operations, adds guidance about how an agency must notify HHSC of closure or voluntary suspension, instructions regarding how to preserve client records in the event of a closure or voluntary suspension, the consequences an agency will face should it fail to comply with the section, and how an agency may resume operations following a voluntary suspension of operations. The amendment also updates references.
The proposed amendment to §558.218, Agency Organizational Changes, updates language to reflect application submission options via online methods. The amendment updates a reference.
The proposed amendment to §558.219, Procedures for Adding or Deleting a Category to the License, clarifies which HHSC unit is responsible for approving and denying applications that request to add or delete categories of service to a license. The amendment specifies that an agency must not provide services before receiving an updated license with the new category of service listed.
The proposed amendment to §558.220, Service Areas, updates language to reflect application submission options via online methods, provides clarification to providing services to clients who reside outside of a licensed service area, incorporates language regarding compliance when providing teleservices and specifies the location requirements for branch offices or alternate delivery sites.
Subchapter C, Minimum Standards for All Home and Community Support Services Agencies
Division 3, Agency Administration
The proposed amendment to §558.242, Organizational Structure and Lines of Authority, clarifies which positions may be considered a controlling person in the agency's organizational structure.
The proposed amendment to §558.243, Administrative and Supervisory Responsibilities, updates language to reflect application submission options via online methods, updates language to include when a license holder with multiple categories of services may share a single administrator and alternate administrator and explains date of designation. The amendment updates language to include that it is the administrator's responsibility to develop and implement an acceptable plan of correction in response to cited deficiencies and violations. The amendment incorporates telecommunications as a method through which the supervising or alternate supervising nurse may be available to agency personnel. The amendment further updates language to ensure compliance with Texas Health and Safety Code Chapter 331 regarding a written workplace violence prevention policy and plan and the establishment of a workplace violence prevention committee and updates references. The amendment also implements language from SB 240 stating that agencies providing licensed home health services that employ two or more nurses must adopt, implement, and enforce a written workplace violence prevention policy and plan and a committee to oversee it.
The proposed amendment to §558.244, Administrator Qualifications and Conditions and Supervising Nurse Qualifications, adds presurvey training completion deadlines before the date of designation for an administrator and alternate administrator and details who is required to complete the presurvey training. The amendment prohibits the employability of an administrator or alternate administrator who has been involved in a final enforcement action by HHSC. The amendment defines the terms "period of time" and "enforcement action" for the purposes of the section. The amendment details when enforcement action is to take effect should an agency appeal enforcement action.
The proposed amendment to §558.245, Staffing Policies, updates language to require that an agency's written staffing procedures include a process for searches of the medication aide registry (MAR), if applicable, and the SEMARC, in addition to the nurse aide registry (NAR). The amendment also clarifies that evaluation of competencies may be performed via telecommunications for purposes of compliance. The amendment also states that agency training may be conducted virtually with competencies demonstrated and evaluated in person.
The proposed amendment to §558.246, Personnel Records, updates language to clarify that personnel records are required for all employees and volunteers regardless of position and details what documentation personnel records must contain. The amendment also updates language to state that personnel records for an unlicensed employee or unlicensed volunteer whose duties would or do include contact with a client must include a printed or electronic copy of the results of the initial and annual searches of the MAR, if applicable, and the SEMARC established under Texas Health and Safety Code Chapter 810, in addition to the NAR. Updated language specifies that the rule is in accordance with §558.305, Standards for Electronic Record Maintenance and Storage; §558.259, Initial Educational Training in Administration of Agencies; and §558.260, Continuing Education in Administration of Agencies.
The proposed amendment to §558.247, Verification of Employability and Use of Unlicensed Persons, updates the section title to "Verification of Employability and Use of Persons as Employees, Volunteers, and Contractors." The amendment clarifies how an agency must conduct initial and annual verifications of employability for a person, including a check of the SEMARC, MAR, if applicable, and NAR and specifies the requirements of an initial criminal history check. The amendment implements Texas Health and Safety Code Chapter 810, which requires a HCSSA, as a designated user under §810.004(b)(1)(A), to conduct a search of SEMARC to determine whether an individual who may have access to a client has engaged in reportable conduct and, if the individual has engaged in reportable conduct, whether the individual is ineligible for employment, a volunteer position, or a contract with the agency. The amendment implements Texas Health and Safety Code §253.0025 in §558.247(h)(7) by adding the requirement for an agency to suspend the employment or contract of a person whom has engaged in reportable conduct while the person exhausts any applicable appeals process, including informal and formal appeals and any hearing or judicial review conducted in accordance with Texas Health and Safety Code §253.004 or §253.005, pending a final decision by an administrative law judge. The updated language also provides guidelines for hiring on a temporary or interim basis in an emergency when background checks are pending and provides the criteria for the immediate hire as permitted by Texas Health and Safety Code Chapter 250. The amendment deletes language that is outdated.
The proposed amendment to §558.248, Volunteers, provides guidance on which roles agencies can place volunteers in.
The proposed amendment to §558.249, Self-Reported Incidents of Abuse, Neglect, and Exploitation, updates the section title to "Incidents of Abuse, Neglect, and Exploitation." The amendment deletes the requirement for an agency to report abuse, neglect, and exploitation to DFPS and instead requires reporting to HHSC. Additionally, the definitions for "abuse," "neglect," and "exploitation" have been included in the definitions section §558.2; therefore, the amendment deletes the references to 26 TAC Chapter 711 and 40 TAC Chapter 705 that initially assigned meanings to those definitions. The proposed amendment also clarifies that to report abuse "immediately" means to report it no later than one hour after suspecting or learning of the incident.
The proposed amendment to §558.250, Agency Investigations, clarifies what information must be included in the HHSC Provider Investigation Report and includes two examples of retaliatory actions.
Proposed new §558.251, Reporting Abuse, Neglect, and Exploitation, requires each employee, contractor, volunteer, client, and legally authorized representative be trained and are knowledgeable on how to protect from and report abuse, neglect, and exploitation (ANE). The rule further states that each employee, contractor, and volunteer sign an acknowledgement that clients are to be free from ANE and that each employee, contractor, and volunteer understand that they may be criminally liable under Texas Human Resources Code Chapter 48 for failure to report suspected ANE.
The proposed repeal of §558.251 deletes the rule as no longer necessary because the content of the rule has been added to proposed new §558.261 and will allow for proposed new §558.251, Reporting Abuse, Neglect, and Exploitation.
The proposed amendment to §558.252, Financial Solvency and Business Records, clarifies that an agency must have sufficient funds to cover all planned services for clients receiving care. The amendment specifies that an agency must maintain business records either in hardcopy or electric form.
The proposed amendment to §558.256, Emergency Preparedness Planning and Implementation, clarifies the requirement that if a client, whom the agency identifies may need evacuation assistance, wants to register with the State of Texas Emergency Assistance Registry (STEAR), the agency must provide the client with the amount of assistance the client requests to complete the registration process for evacuation assistance if STEAR is available in the service area. The amendment removes the option to fax information and updates a reference.
The proposed amendment to §558.257, Medicare Certification Optional, clarifies the requirement that HHSC must receive written approval from CMS via the Medicare Administrative Contractor before amending the licensing status of an agency to include certified home health services to its category of service and before HHSC entering the hospice provider number into the online portal.
The proposed amendment to §558.259, Initial Educational Training in Administration of Agencies, clarifies that the section applies to all newly designated administrators and alternate administrators. The proposed amendment specifies who is considered a newly designated administrator or alternate administrator, outlines the timeframe to complete the 24 hours of educational training, and clarifies the agency's requirement for documentation of administrator and alternate administrator training. The amendment removes language stating the initial educational training must be approved by HHSC or recognized by a state or national organization or association.
The proposed amendment to §558.260, Continuing Education in Administration of Agencies, clarifies that the section applies to all administrators and alternate administrators in the second through subsequent years of designation to the position. The proposed amendment specifies that an administrator or alternate administrator with a break in designation longer than 12 months from the date of the administrator or alternate administrator's last designation to the position is considered a newly designated administrator and clarifies the requirements for what topics the 12 hours of continuing education must include. The amendment also deletes language that is outdated.
Proposed new §558.261, Peer Review, moves the repealed peer review language from §558.251 into this section. This was done to allow the new §558.251, Reporting Abuse, Neglect and Exploitation to follow §558.249, Incidents of Abuse, Neglect and Exploitation and §558.250, Agency Investigations.
Subchapter C, Minimum Standards for All Home and Community Support Services Agencies
Division 4, Provision and Coordination of Treatment Services
The proposed amendment to §558.281, Client Care Policies, provides clarity to the elements that must be included in the agency's written policy that specifies client care practices.
The proposed amendment to §558.282, Client Conduct and Responsibility and Client Rights, adds a provision that at the time of admission, an agency must provide the client a handout regarding the client's rights. The amendment also adds clarity to some of the provisions outlined for client rights.
The proposed amendment to §558.283, Advance Directives, adds clarity to provisions that outline what must be included in a written policy regarding implementation of advance directives. The amendment also removes the provision that assesses a $500 administrative penalty for a violation of this section without an opportunity to correct.
The proposed amendment to §558.285, Infection Control, adds a provision that an agency's written infection control policy must address measures the agency will take to prevent the spread of communicable and infectious diseases, including the usage of personal protective equipment. The proposed amendment also states that an agency must designate an infection control officer and outlines what is required of the job position.
The proposed amendment to §558.287, Quality Assessment and Performance Improvement, adds clarity to provisions that outline what must be included in the quality assessment and performance improvement (QAPI) program and the frequency of the QAPI Committee meeting.
The proposed amendment to §558.288, Coordination of Services, states that coordination of services among an agency and all providers of teleservices must be included in an agency's adopted and enforced written policy. The proposed amendment also provides that if the agency will provide temporary services for a client who is traveling, it must adopt and enforce a written policy regarding the coordination of service delivery on a temporary basis.
The proposed amendment to §558.289, Independent Contractors and Arranged Services, adds a requirement to ensure that the agency or the contracting agency or organization conduct MAR, NAR, and SEMARC checks of unlicensed persons. The amendment also updates a reference.
The proposed amendment to §558.290, Backup Services and After-Hours Care, clarifies that for the purposes of this section, a client's designee is the individual that the client or client's legally authorized representative determines can provide services when the agency is unable to provide an employee, volunteer, or contractor. The proposed language clarifies the requirements for an agency's written policy to ensure that backup services are available when an agency employee or contractor is not available to deliver the services. The amendment also adds provisions related to when an agency must offer backup services.
The proposed amendment to §558.291, Agency Dissolution, updates a reference.
The proposed amendment to §558.292, Agency and Client Agreement and Disclosure, requires that a client's legally authorized representative also be provided a written agreement of services. The amendment also updates a reference.
The proposed amendment to §558.295, Client Transfer or Discharge Notification Requirements, updates language to specify that in the event of a discharge the agency must notify the client's primary care physician and includes that written notification may be provided via electronic correspondence that complies with the Health Insurance Portability and Accountability Act.
The proposed amendment to §558.297, Receipt of Physician Orders, updates the section title to "Receipt of Practitioner Orders." The amendment updates language to include practitioner. The amendment incorporates secure electronic transmission as a means to accept physician or practitioner orders.
Proposed new §558.304, Standards for Electronic Record Maintenance and Storage, adds language to ensure agencies maintain accuracy and confidentiality of electronic records and establish a system or arrangement for preservation of inactive electronic records.
Subchapter C, Minimum Standards for All Home and Community Support Services Agencies
Division 5, Branch Offices and Alternate Delivery Sites
The proposed amendment to §558.321, Standards for Branch Offices, updates language to incorporate online submission methods and states that all electronic records must be maintained in accordance with §558.305. The amendment also states that supervisory visits may be completed virtually with at least one on-site visit conducted quarterly and that all agency policy and procedures be readily accessible to both the parent agency and branch office.
The proposed amendment to §558.322, Standards for Alternate Delivery Sites, provides that all electronic records must be maintained in accordance with §558.305 and corrects a grammatical error.
Proposed new §558.323, Standards for Administrative Support Sites, states that a parent agency is responsible for ensuring that its administrative support site complies with licensing standards. The language outlines the reasons an administrative support site does not require a license or fee and specifies that should it deliver any home health, hospice, or personal assistance services from the location, it will be considered an operating a branch or alternate delivery site. The rule outlines which administrative office and support functions may be and must not be conducted from the administrative support site.
Subchapter C, Minimum Standards for All Home and Community Support Services Agencies
Division 6, Telehealth, Telemedicine, Telemonitoring, and Telecommunication
Proposed new Division 6 under Subchapter C, Telehealth, Telemedicine, Telemonitoring, and Telecommunication, outlines the applicability and general standards for an agency providing services via telehealth, telemedicine, telemonitoring, and telecommunications, also referred to throughout Subchapter C as teleservices.
Proposed new §558.330, Applicability, states that for an agency to provide teleservices, it must be licensed as a home health, licensed, and certified home health, or hospice category of service. The proposed rule also states that an agency cannot provide teleservices and be licensed with a category of personal assistance services only. The proposed rule also states that agencies that provide teleservices must identify the extent to which the services will be utilized in the admission agreement.
Proposed new §558.332, General Standards for Teleservices, states that an agency must evaluate the client, family supports, and environment to determine if teleservices are appropriate for and in line with the client's needs and goals of care and provides what that evaluation must include. The rule specifies that an agency conducting a client's initial assessment, comprehensive assessment, or reassessment must ensure all aspects of the assessment can be accurately evaluated via teleservices and that if risk is identified to the client's health or safety during an assessment via teleservices, then an in-home visit must be completed. The rule states that employees and contractors who provide teleservices must meet all conditions for employment or contracting in accordance with §558.245. The rule specifies that teleservices must be conducted in a language and manner the client can understand, which may require the agency locate and coordinate with an interpreter or translator. The rule outlines how an agency must initially evaluate if teleservices are appropriate for a client and includes what an agency must assess in its annual evaluations of the teleservices program. The rule details that the agency must not require that the client accept teleservices if the client's preferred service delivery method is in-person and in-person services are available. The rule specifies that if the client's needs and goals are not being met using teleservices, then the agency must reevaluate the service delivery method for that client. The rule details that if an agency is unable to meet a client's needs, it must document its concerns and follow transfer and discharge requirements as applicable. The rule states that an agency must adopt and enforce policies and procedures related to the use of teleservices and identify who must be trained on the policies and procedures and how often they must complete the training.
Proposed new §558.334, Standards for Telehealth and Telemedicine, states that agency staff or contractors providing telemedicine and telehealth services must follow any state and federal requirements regarding the use of these services as dictated by the agency staff or contractors' applicable licensing boards, Texas Occupations Code, or TAC. The rule also states that agency staff or contractors providing telemedicine or telehealth services must maintain confidentiality of protected health information per federal and state law.
Proposed new §558.336, Standards for Telemonitoring, states that telemonitoring must be ordered by the primary care physician and must include the condition to be monitored, how often it must be monitored, any applicable parameters, and any additional instructions required as part of the telemonitoring. The rule states that the agency must adopt and enforce a policy for the delivery, installation, maintenance, and monitoring of the telemonitoring equipment. The rule requires the agency to comply with §558.247 and §558.289 if the agency uses contractor services to provide equipment delivery, installation, maintenance, or monitoring. The proposed rule outlines who the agency must provide education to on the use of home telemonitoring equipment. The rule states that a registered nurse must review any transmitted clinical data at intervals consistent with the client's needs and goals set by his or her physician, but provides that the agency may use a licensed vocational nurse to assist the registered nurse in providing nursing telemonitoring services. The rule requires the agency to maintain documentation of telemonitoring visits and data and establishes the need for further evaluation of goals and outcomes in the client's record, in addition to the requirements in §558.301.
Proposed new §558.338, Standards for Telecommunications, states that agency policies, procedures, contracting agreements, medical records, practitioner's orders, and arranged services agreements may be sent and received electronically. The rule states if an agency provides client admission, discharge, or required notifications via telecommunication or electronic correspondence, it must confirm receipt of the information with the client or the client's legally authorized representative. The language outlines which documents and notifications can be provided via telecommunications or electronic correspondence and the requirements that must be met should the agency choose to communicate this way.
Subchapter D, Additional Standards Specific to License Category and Specific to Special Services
The proposed amendment to §558.401, Standards Specific to Licensed Home Health Services, updates the rule to specify what the admission of a client must be based on and provides that it is the responsibility of the agency to communicate with the client's primary care physician or practitioner regarding any needs the agency will be unable to meet. The amendment specifies that the initial health assessment may be performed either in-person or via teleservices. The amendment specifies that services must be based on the orders of the primary care physician or practitioner and details who must prepare a care plan when a practitioner has not ordered skilled care for a client. The amendment specifies who must be consulted in the development of the care plan.
The proposed amendment to §558.404, Standards Specific to Agencies Licensed to Provide Personal Assistance Services, updates the rule to include that a personal assistance services agency must not provide nursing or skilled services to its clients and that a registered nurse must not perform nursing tasks identified by the Nurse Practice Act §301.002 as part of personal assistance services. The amendment outlines the limitation of nursing services that are to be performed by a registered nurse employed by a personal assistance services agency and states that a registered nurse must ensure that skills performed by unlicensed personnel as part of tube feedings and medication administration through a permanently placed gastrostomy tube are completed as outlined by Texas Board of Nursing rules and the memorandum of understanding between HHSC and the Texas Board of Nursing. The amendment also states that a registered nurse may determine through an in-person assessment which health-related tasks do not require delegation and details the steps to be taken should the task require delegation.
The proposed amendment to §558.405, Standards Specific to Agencies Licensed to Provide Home Dialysis Services, adds language to include "practitioner" as well as primary care physician to maintain consistency within the rules. The amendment also updates a reference, corrects date errors, and deletes old language.
Subchapter E, Licensure Surveys
Division 1, General
The proposed amendment to §558.501, Survey and Investigation Frequency, provides that HHSC conducts a Life Safety Code survey before issuing a license for an initial parent agency or alternate delivery site with a category of hospice services with an inpatient unit and otherwise clarifies HHSC authority.
The proposed amendment to §558.503, Exemption From a Survey, updates the section title to "Accreditation Process and Exemption from a Survey." The amendment states that all accreditation organizations with current HHSC approval will be listed on the HCSSA website. The amendment outlines the requirements that an agency must meet if it seeks exemption from a licensing survey via accreditation and provides that the agency must maintain documentation of accreditation organization surveys and outcomes available to be reviewed by HHSC as necessary.
The proposed amendment to §558.507, Agency Cooperation with a Survey, updates references and makes minor editing changes.
Proposed new §558.510, Prioritization of Abuse, Neglect, and Exploitation Investigations, provides an explanation of prioritization timeframes for investigations of abuse, neglect, and exploitation. The new rule also provides an overview of the investigation process.
Subchapter E, Licensure Surveys
Division 2, The Survey Process
The proposed amendment updates the title of the subchapter to "Licensure Surveys and Investigations of Abuse, Neglect, and Exploitation"
The proposed amendment to §558.521, Requirements for an Initial Survey, states an agency's inability to receive payer source authorization or contract for services does not alleviate the agency's responsibility to submit the letter of readiness within the required six months. The amendment also clarifies when the agency must admit and provide hospice services, per category of service or designation, after the effective date of an agency's initial license. The proposed amendment also clarifies that HHSC may take enforcement action if an agency fails to admit and provide services to at least one client within six months of the issuance of an agency's initial license. The amendment removes subsection (g) because the information has been relocated in §558.503.
The proposed amendment to §558.523, Personnel Requirements for a Survey, clarifies existing language to update references and adds additional forms of communication that may be used to contact the administrator, alternate administrator, supervising nurse, or alternate supervising nurse.
The proposed amendment to §558.525, Survey Procedures, clarifies that during a survey, an HHSC representative conducts at least three visits to a hospice inpatient unit to determine compliance with licensing requirements and conducts interviews with clients, staff, contractors, volunteers, and others, as applicable.
Proposed new §558.527, Plan of Removal, states that during an on-site inspection, if HHSC finds that a violation has created an immediate threat to the health and safety of a client, the agency must submit a plan of removal. The amendment also outlines what the plan of removal must include.
The proposed repeal of §558.527, Post-Survey Procedures, deletes the rule as no longer necessary, because the content of the rule has been added to proposed new §558.529 and will allow for the proposed new §558.527, Plan of Removal.
Proposed new §558.529, Post-Survey Procedures, relocates the rule from proposed repealed subsection of §558.527 with non-substantive editorial changes. The rule informs agencies on the post-survey procedures including protocols for the exit conference, identification of violations following the exit conference, plan of correction by the agency and requesting an informal dispute resolution.
Subchapter F, Enforcement
The proposed amendment to §558.601, Enforcement Actions, adds requirements an agency must follow upon dissolution. The amendment updates references and makes non-substantive editorial changes.
The proposed amendment to §558.602, Administrative Penalties, updates the Severity Level A and B Violations chart figures by revising the rule citations and subject matter based on the amendments, repeals, and new rules in this proposal. The amendment also updates references.
The proposed amendment to §558.604, Surrender or Expiration of a License, adds provisions clarifying the actions HHSC will take if the agency either surrenders its license or allows its license to expire in lieu of paying the administrative penalty.
Subchapter G, Home Health Aides
The proposed amendment to §558.701, Home Health Aides, updates language to include a pseudo-person for use during an aide's performance evaluation and adds that agency training may be conducted virtually so long as the registered nurse or licensed vocational nurse ensures competencies are demonstrated and evaluated in person.
Subchapter H, Standards Specific to Agencies Licensed to Provide Hospice Services
Division 1, Hospice General Provisions
The proposed amendment to §558.801, Subchapter H Applicability, requires a statement be in the client's record to specify that the start of hospice care begins on the effective date.
Subchapter H, Standards Specific to Agencies Licensed to Provide Hospice Services
Division 2, Initial and Comprehensive Assessment of a Hospice
The proposed amendment to §558.812, Update of the Hospice Comprehensive Assessment, provides that the hospice interdisciplinary team may meet in-person or virtually if virtual meetings are effective for the purpose of the discussion.
Subchapter H, Standards Specific to Agencies Licensed to Provide Hospice Services
Division 3, Hospice Interdisciplinary Team, Care Planning, and Coordination of Services
The proposed amendment to §558.823, Coordination of Services by the Hospice, updates the rule to incorporate communication and integration via teleservices, which supports modernization.
Subchapter H, Standards Specific to Agencies Licensed to Provide Hospice Services
Division 4, Hospice Core Services
The proposed amendment to §558.834, Hospice Counseling Services, makes a non-substantive edit.
Subchapter H, Standards Specific to Agencies Licensed to Provide Hospice Services
Division 5, Hospice Non-Core Services
The proposed amendment to §558.843, Hospice Aide Qualifications, adds the option for a hospice aide to be evaluated by a registered nurse using a pseudo-person or person in addition to a client to maintain consistency with the rules.
Subchapter H, Standards Specific to Agencies Licensed to Provide Hospice Services
Division 6, Hospice Organization and Administration of Services
The proposed amendment to §558.857, Hospice Staff Training, adds provisions clarifying what a hospice must include in its staff orientation training.
The proposed amendment to §558.859, Hospice Discharge or Transfer of Care, adds language to include "practitioner" to maintain consistency within the rules.
The proposed amendment to §558.861, Management of Drugs and Biologicals and Disposal of Controlled Substance Prescription Drugs in a Client's Home or Community Setting, adds language to include "practitioner" instead of physician to maintain consistency within the rules. "Physician assistant" and "prescribing practitioner" were also added to expand authority.
The proposed amendment to §558.862, Management of Drugs and Biologicals and Disposal of Controlled Substance Prescription Drugs in an Inpatient Hospice Unit, adds language to include "practitioner" instead of physician to maintain consistency within the rules and makes minor editing changes.
The proposed amendment to §558.863, Hospice Short-term Inpatient Care, updates references.
Subchapter H, Standards Specific to Agencies Licensed to Provide Hospice Services
Division 7, Hospice Inpatient Units
The title of Division 7 is updated to "Inpatient Units."
The proposed amendment to §558.870, Staffing in a Hospice Inpatient Unit, includes non-substantive edits.
The proposed repeal of §558.871, Physical Environment in a Hospice Inpatient Unit, deletes the rule as no longer necessary because the content of the rule has been added to proposed new Division 9 under subchapter H.
Subchapter H, Standards Specific to Agencies Licensed to Provide Hospice Services
Division 8, Hospices that Provide Hospice Care to Residents of a Skilled Nursing Facility, Nursing Facility, or Intermediate Care Facility for Individuals with an Intellectual Disability or Related Conditions
The proposed amendment to §558.880, Providing Hospice Care to a Resident of a Skilled Nursing Facility, Nursing Facility, or Intermediate Care Facility for Individuals with an Intellectual Disability or Related Conditions, includes non-substantive editorial changes.
Subchapter H, Standards Specific to Agencies Licensed to Provide Hospice Services
Division 9, Physical Environment in a Hospice Inpatient Unit
Proposed new §558.914, Safety Management, moves the repealed safety management language from §558.871 into this section. This is based on an HHSC initiative to structure the physical environment requirements for hospice inpatient by section for easy reference instead of listing all the requirements in one section as they were previously. This section outlines the responsibility of the inpatient unit to identify possible dangers to the health and safety of clients, and to ensure the creation of a written disaster preparedness plan that includes procedures for designating the staff responsible for carrying out evacuation or sheltering in place protocols that are outlined in the section.
Proposed new §558.916, Physical Plant and Equipment, moves the repealed safety management language from §558.871 into this section. This is based on an HHSC initiative to structure the physical environment requirements for hospice inpatient by section for easy reference instead of listing all the requirements in one section as they were previously. This section provides regulations regarding the disposal of trash and medical waste, light, temperature, ventilation, gas and water supply and scheduled and emergency maintenance for equipment.
Proposed new §558.918, Fire Protection, moves the repealed fire protection language from §558.871 into this section. This is based on an HHSC initiative to structure the physical environment requirements for hospice inpatient by section for easy reference instead of listing all the requirements in one section as they were previously. This section informs the inpatient unit that the inpatient unit must meet the applicable requirements of the health care occupancy chapters in National Fire Protection Association, 101 and reflects updated National Fire Protection Association, Life Safety Code, 2012 edition (NFPA 101).
Proposed new §558.928, Client Areas, moves the repealed client areas language from §558.871 into this section. This is based on an HHSC initiative to structure the physical environment requirements for hospice inpatient by section for easy reference instead of listing all the requirements in one section as they were previously. This section informs the inpatient unit that the inpatient unit must provide a home-like atmosphere and what that entails.
Proposed new §558.930, Client Rooms, moves the repealed client rooms language from §558.871 into this section. This is based on an HHSC initiative to structure the physical environment requirements for hospice inpatient by section for easy reference instead of listing all the requirements in one section as they were previously. This section informs the inpatient unit that the inpatient unit must ensure that each client room is designed and equipped to support nursing care and to maintain the dignity, comfort, and privacy of each client when possible and what that entails.
Proposed new §558.932, Plumbing Facilities, moves the repealed plumbing facilities language from §558.871 into this section. This is based on an HHSC initiative to structure the physical environment requirements for hospice inpatient by section for easy reference instead of listing all the requirements in one section as they were previously. This section informs inpatient unit that the inpatient unit must maintain a continuous supply of hot water and install plumbing fixtures equipped with control valves designed to automatically regulate hot water temperatures for client use.
Proposed new §558.936, Infection Control, moves the repealed infection control language from §558.871 into this section. This is based on an HHSC initiative to structure the physical environment requirements for hospice inpatient by section for easy reference instead of listing all the requirements in one section as they were previously. This section informs inpatient unit that the inpatient unit must have an infection control program designed to prevent and control infections and communicable diseases.
Proposed new §558.940, Sanitary Environment, moves the repealed sanitary environment language from §558.871 into this section. This is based on an HHSC initiative to structure the physical environment requirements for hospice inpatient by section for easy reference instead of listing all the requirements in one section as they were previously. This section informs the inpatient unit that the inpatient unit must maintain a sanitary environment by following accepted standards of practice and prevent sources and transmission of infections and communicable diseases.
Proposed new §558.942, Linen, moves the repealed linen language from §558.871 into this section. This is based on an HHSC initiative to structure the physical environment requirements for hospice inpatient by section for easy reference instead of listing all the requirements in one section as they were previously. This section informs the inpatient unit that the inpatient unit must maintain a sufficient supply of clean linen for client use at all times and that they must handle, transport, and store linens in a way that prevents the spread of contaminants.
Proposed new §558.944, Meal Service and Menu Planning, moves the repealed meal service and menu planning language from §558.871 into this section. This is based on an HHSC initiative to structure the physical environment requirements for hospice inpatient by section for easy reference instead of listing all the requirements in one section as they were previously. This section informs the inpatient unit that the inpatient unit must provide meals for clients and outlines requirements for those meals.
Proposed new §558.946, Use of Restraint or Seclusion, moves the repealed use of restraint or seclusion language from §558.871 into this section. This is based on an HHSC initiative to structure the physical environment requirements for hospice inpatient by section for easy reference instead of listing all the requirements in one section as they were previously. This section informs the inpatient unit that clients have the right to be free from restraint or seclusion and provides requirements for when and how restraint and seclusion may be used.
Proposed new §558.948, Restraint or Seclusion Staff Training Requirements, moves the repealed restraint or seclusion staff training requirements language from §558.871 into this section. This is based on an HHSC initiative to structure the physical environment requirements for hospice inpatient by section for easy reference instead of listing all the requirements in one section as they were previously. This section informs the inpatient unit that the inpatient unit must ensure that client care staff are trained and able to demonstrate competency in the application of restraints and implementation of seclusions and what competencies they must demonstrate.
Proposed new §558.950, Death Reporting Requirements Associated with the Seclusion or Restraint in a Hospice Inpatient, moves the repealed death reporting requirements associated with the seclusion or restraint in a hospice inpatient language from §558.871 into this section. This is based on an HHSC initiative to structure the physical environment requirements for hospice inpatient by section for easy reference instead of listing all the requirements in one section as they were previously. This section informs the inpatient unit that the inpatient unit must report deaths associated with the use of restraint or seclusion and the protocols they must follow to do so.
FISCAL NOTE
Victoria Grady, Deputy Chief, Finance, has determined that for each year of the first five years that the rules will be in effect, enforcing or administering the rules there will be an estimated increase in revenue to state government as a result of enforcing and administering the rules as proposed. Enforcing or administering the rules does not have foreseeable implications relating to costs or revenues of local government.
There is an expected increase in revenue for state government due to the additional fees HHSC may collect from HCSSAs for security violations. The new security violations could result in a fee between $100 - $1000 per violation. However, HHSC is unable to determine the exact increase in revenue because it is unknown how many security violations will be assessed on HCSSAs and the range in fee amount varies based on the level of security violation.
GOVERNMENT GROWTH IMPACT STATEMENT
HHSC has determined that during the first five years that the rules will be in effect:
(1) the proposed rules will not create or eliminate a government program;
(2) implementation of the proposed rules will not affect the number of HHSC employee positions;
(3) implementation of the proposed rules results in no assumed change in future legislative appropriations;
(4) the proposed rules will affect fees paid to HHSC;
(5) the proposed rules will create a new regulation;
(6) the proposed rules will expand and repeal existing regulations;
(7) the proposed rules will not change the number of individuals subject to the rules; and
(8) HHSC has insufficient information to determine the proposed rules' effect on the state's economy.
SMALL BUSINESS, MICRO-BUSINESS, AND RURAL COMMUNITY IMPACT ANALYSIS
Victoria Grady has also determined that there could be an adverse economic effect on a HCSSA that is a small business, micro-business, or rural community. A HCSSA may incur a cost if the agency suspends an agency staff person while due process takes place for being reported to the SEMARC. A HCSSA may need to hire additional staff on a temporary basis while the staff person is on suspension. In addition, HCSSAs may incur additional fees for new security violations implemented as a result of the proposed rules.
HHSC lacks sufficient information to estimate the number of HCSSAs that are small businesses, micro-businesses, or rural communities.
HHSC determined that alternative methods to achieve the purpose of proposed rules for small businesses, micro-businesses, or rural communities would not be consistent with ensuring the health and safety of persons receiving services from a HCSSA and because the content of the rule is necessary to implement HB 1009.
LOCAL EMPLOYMENT IMPACT
The proposed rules will not affect a local economy.
COSTS TO REGULATED PERSONS
Texas Government Code §2001.0045 does not apply to these rules because the rules are necessary to protect the health, safety, and welfare of the residents of Texas and implement legislation that does not specifically state that §2001.0045 applies to the rules.
PUBLIC BENEFIT AND COSTS
David Kostroun, Chief Regulatory Services Officer, has determined that for each year of the first five years the rules are in effect, the public benefit will be the clear and efficient process for applying for a HCSSA license, clarification of regulations related to teleservices and electronic records, and use of updated citations to reflect current industry practices.
Victoria Grady has also determined that for the first five years the rules are in effect, persons who are required to comply with the proposed rules may incur economic costs because suspending an agency staff person while the person goes through due process may require a HCSSA to hire additional staff on a temporary basis while the staff person is on suspension. In addition, HCSSAs may incur additional fees for new security violations implemented as a result of the proposed rules.
TAKINGS IMPACT ASSESSMENT
HHSC has determined that the proposal does not restrict or limit an owner's right to his or her property that would otherwise exist in the absence of government action and, therefore, does not constitute a taking under Texas Government Code §2007.043.
PUBLIC COMMENT
Written comments on the proposal, including information related to the cost, benefit, or effect of the proposed rule, as well as any applicable data, research, or analysis, may be submitted to Rules Coordination Office, P.O. Box 13247, Mail Code 4102, Austin, Texas 78711-3247, or street address 4601 West Guadalupe Street, Austin, TX 78751; or emailed to HHSRulesCoordinationOffice@hhs.texas.gov.
To be considered, comments must be submitted no later than 31 days after the date of this issue of the Texas Register. Comments must be (1) postmarked or shipped before the last day of the comment period; (2) hand-delivered before 5:00 p.m. on the last working day of the comment period; or (3) emailed before midnight on the last day of the comment period. If the last day to submit comments falls on a holiday, comments must be postmarked, shipped, or emailed before midnight on the following business day to be accepted. When emailing comments, please indicate "Comments on Proposed Rule 22R045" in the subject line.
SUBCHAPTER
A.
STATUTORY AUTHORITY
The amendments are authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendments affect Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.1.
(a) Purpose.
(1) The purpose of this chapter is to implement:
(A)
[implement] Texas Health and Safety Code[,] Chapter 142, which requires the Texas Health and Human Services Commission (HHSC) to adopt minimum standards that a person must meet in order to be licensed as a home and community support services agency (HCSSA) and also to qualify to provide certified home health services; these[. The] requirements serve as a basis for licensure and survey activities.
(B) Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, concerning HHSC investigations of alleged abuse, neglect, and exploitation of HCSSA clients.
(2)
Except as provided by Texas Health and Safety Code §142.003 [(relating to Exemptions from Licensing Requirement)], a person, including a health care facility licensed under the Texas Health and Safety Code, may not engage in the business of providing home health, hospice, or personal assistance services (PAS), or represent to the public that the person is a provider of home health, hospice, or PAS for pay without a HCSSA license authorizing the person to perform those services issued by HHSC for each place of business from which home health, hospice, or PAS is directed. A certified HCSSA must have a license to provide certified home health services.
(b) Scope. This chapter establishes the minimum standards for acceptable quality of care. A violation of a minimum standard established by Texas Health and Safety Code Chapter 142, or by a rule adopted under that chapter, is a violation of law. The rules in this chapter are adopted to protect clients of HCSSAs by establishing minimum standards relating to quality of care and quality of life.
(c)
Limitations. Requirements established by private or public funding sources such as health maintenance organizations or other private third-party insurance, Medicaid (42 United States Code (U.S.C.) [(USC)] Chapter 7, Subchapter XIX), Medicare (42 U.S.C [USC] Chapter 7, Subchapter XVIII), or state-sponsored funding programs are separate and apart from the requirements in this chapter for agencies. No matter what funding sources or requirements apply to an agency, the agency must still comply with the applicable provisions in the statute [Statute] and this chapter. The agency is responsible for researching availability of any funding source to cover a service provided by the agency.
§558.2.
The following [words and] terms[, when used] in this chapter[,] have the following meanings, unless the context clearly indicates otherwise.
(1) Abuse--Physical, sexual, emotional, verbal, or psychological abuse, as those terms are defined in this section.
(2) [(1)] Accessible and flexible services--Services that are delivered in the least intrusive manner possible and are provided in all settings where individuals live, work, and recreate.
(3) Accident--An unexpected or unintentional event that may or may not result in injury or illness to a client. An accident does not include other types of harm, such as adverse outcomes that result directly from treatment or care provided in accordance with current professional standards of practice, such as drug side effects or reactions.
(4) [(2)] Accreditation organization--An accrediting entity approved by HHSC that shows its accreditation standards meet or are higher than the rule requirements for licensing under Texas Health and Safety Code Chapter 142 and this chapter. The entity reviews a HCSSA to ensure the HCSSA follows the accreditation organization's standards for the HCSSA's licensed service category. [The Joint Commission, Community Health Accreditation Partner, Accreditation Commission for Health Care, Inc., or another accrediting entity approved by HHSC that demonstrates it meets or exceeds applicable rule requirements of this chapter. The entity reviews HCSSAs for compliance with standards for accreditation by the organization that apply to a HCSSA's licensed category of service.]
(5) [(3)] Administration of medication--The direct application of any medication by injection, inhalation, ingestion, or any other means to the body of a client. The preparation of medication is part of the administration of medication and is the act or process of making ready a medication for administration, including:
(A) the calculation of a client's medication dosage;
(B) altering the form of the medication by crushing, dissolving, or any other method;
(C) reconstitution of an injectable medication;
(D) drawing an injectable medication into a syringe;
(E) preparing an intravenous admixture; or
(F) any other act required to render the medication ready for administration.
(6) [(4)] Administrative support site--A facility or site (also referred to as a drop site) where an agency performs administrative and other support functions but does not provide direct home health, hospice, or personal assistance services. This site does not require an agency license.
(7) [(5)] Administrator--The person who is responsible for implementing and supervising the administrative policies [polices] and operations of a home and community support services agency and for administratively supervising the provision of all services to agency clients on a day-to-day basis.
(8) [(6)] ADS--Alternate delivery site. A facility or site, including a residential unit or an inpatient unit:
(A) that is owned or operated by an agency providing hospice services;
(B) that is not the hospice's parent agency;
(C) that is located in the geographical area served by the hospice; and
(D) from which the hospice provides hospice services.
(9) [(7)] Advanced practice nurse--An advanced practice registered nurse.
(10) [(8)] Advanced practice registered nurse--A person licensed by the Texas Board of Nursing as an advanced practice registered nurse. The term is synonymous with "advanced practice nurse."
(11) [(9)] Advisory committee--A committee, board, commission, council, conference, panel, task force, or other similar group, or any subcommittee or other subgroup, established for the purpose of obtaining advice or recommendations on issues or policies that are within the scope of a person's responsibility.
(12) [(10)] Affiliate--With respect to an applicant or license holder that is:
(A)
a corporation--[means each officer, director, and stockholder with direct ownership of at least 5.0 percent, subsidiary, and parent company;]
(i) each officer, director, and stockholder with direct ownership of at least 5.0 percent;
(ii) subsidiary; and
(iii) parent company;
(B)
a limited liability company--[means] each officer, member, and parent company;
(C)
an individual--[means:]
(i) the individual's spouse;
(ii) each partnership and each partner thereof of which the individual or any affiliate of the individual is a partner; and
(iii)
each corporation in which the individual is an officer, director, or stockholder with a direct ownership or disclosable interest of at least 5.0 percent;[.]
(D)
a partnership--[means] each partner and any parent company; and
(E)
a group of co-owners under any other business arrangement--[means] each officer, director, or the equivalent under the specific business arrangement and each parent company.
(13) [(11)] Agency--A HCSSA.
(14) [(12)] Applicant--The owner of an agency that is applying for a license under the statute [Statute]. This is the person in whose name the license will be issued.
(15) Assistance with self-administration of medication--Providing help to a client to take the client's medication.
(A) Help may include:
(i) reminding the client when to take medicine;
(ii) opening and closing a medicine bottle;
(iii) measuring the correct amount of liquid medicine;
(iv) returning medicine to the correct storage location; and
(v) helping to order more medicine from the pharmacy.
(B) This type of help may also include administering the medicine if the client:
(i) has a functional limitation;
(ii) understands what the medicine is for; and
(iii) agrees to take the medicine.
[(13) Assistance with self-administration of medication--Any needed ancillary aid provided to a client in the client's self-administered medication or treatment regimen, such as reminding a client to take a medication at the prescribed time, opening and closing a medication container, pouring a predetermined quantity of liquid to be ingested, returning a medication to the proper storage area, and assisting in reordering medications from a pharmacy. Such ancillary aid includes administration of any medication when the client has the cognitive ability to direct the administration of their medication and would self-administer if not for a functional limitation.]
(16) [(14)] Association--A partnership, limited liability company, or other business entity that is not a corporation.
(17) Attending practitioner--For the purposes of Subchapter H of this chapter (relating to Standards Specific to Agencies Licensed to Provide Hospice Services), a practitioner, including a physician, physician assistant, or an advanced practice nurse, who a hospice client chooses at the time hospice services begin and who has the primary responsibility for determination and delivery of the client's medical care. Attending practitioner has the same meaning as "attending physician" in 42 CFR §418.3.
(18) [(15)] Audiologist--A person who is currently licensed under the Texas Occupations Code[,] Chapter 401, as an audiologist.
(19) [(16)] Bereavement--The process by which a survivor of a deceased person mourns and experiences grief.
(20) [(17)] Bereavement services--Emotional, psychosocial, and spiritual support [Support] services offered to a family before and up to one year after the client's death [during bereavement]. Services may be provided to persons other than family members, including residents of a skilled nursing facility, nursing facility, or intermediate care facility for individuals with an intellectual disability or related conditions, assisted living facility, or inpatient unit, when appropriate and identified in a bereavement plan of care.
(21) [(18)] Biologicals--A medicinal preparation made from living organisms and [their] products of living organisms, including serums, vaccines, antigens, and antitoxins.
(22) [(19)] Boarding home facility--An establishment defined in Texas Health and Safety Code §260.001(2).
(23) [(20)] Branch office--A facility or site in the service area of a parent agency from which home health or personal assistance services are delivered or where active client records are maintained. This does not include inactive records that are stored at an unlicensed site.
(24) [(21)] Care plan--
(A)
A [a] written plan prepared by the appropriate health care professional for a client of the home and community support services agency; or
(B) for home dialysis designation, a written plan developed by the physician, registered nurse, dietitian, and qualified social worker to personalize the care for the client and enable long- and short-term goals to be met.
(25) [(22)] Case conference--A meeting [conference] among personnel furnishing services to the client to ensure that the [their] efforts are coordinated effectively and support the objectives outlined in the plan of care or care plan.
(26) [(23)] Certified agency--A home and community support services agency, or portion of the agency, that:
(A) provides a home health service or hospice service; and
(B)
is certified by an official of the U.S. Department of Health and Human Services as in compliance with Medicare conditions of participation in 42 United States Code (U.S.C.) [USC] Chapter 7, Subchapter XVIII.
(27) [(24)] Certified home health services--Home health services that are provided by a certified agency.
(28) [(25)] CFR--Code of Federal Regulations. The regulations and rules promulgated by agencies of the Federal government that address a broad range of subjects, including hospice care and home health services.
(29) [(26)] Change of ownership--An event that results in a change to the federal taxpayer identification number of the license holder of an agency. The substitution of a personal representative for a deceased license holder is not a change of ownership.
(30) [(27)] Chief financial officer--An individual who is responsible for supervising and managing all financial activities for a HCSSA [home and community support services agency].
(31) [(28)] Client--An individual receiving home health, hospice, or personal assistance services from a licensed HCSSA [home and community support services agency]. This term includes each member of the primary client's family if the member is receiving ongoing services. This term does not include the spouse, significant other, or other family member living with the client who receives a one-time service (for example, vaccination) if the spouse, significant other, or other family member receives the service in connection with the care of a client.
(32) [(29)] Clinical note--A dated and signed written notation by agency personnel of a contact with a client containing a description of signs and symptoms; treatment and medication given; the client's reaction; other health services provided; and any changes in physical and emotional condition.
(33) [(30)] CMS--Centers for Medicare & Medicaid Services. The federal agency that administers the Medicare program and works in partnership with the states to administer Medicaid.
[(31) Complaint--An allegation against an agency regulated by HHSC or against an employee of an agency regulated by HHSC that involves a violation of this chapter or the Statute.]
(34) [(32)] Community disaster resources--A local, statewide, or nationwide emergency system that provides information and resources during a disaster, including weather information, transportation, evacuation, and shelter information, disaster assistance and recovery efforts, evacuee and disaster victim resources, and resources for locating evacuated friends and relatives.
(35) Complaint--An allegation against an agency regulated by HHSC or against an employee of an agency regulated by HHSC that involves a violation of this chapter or the statute.
(36) [(33)] Controlled substance--As defined [Has the meaning assigned] in Texas Health and Safety Code Chapter 481, Subchapter A.
(37) [(34)] Controlling person--A person with the ability, acting alone or with others, to directly or indirectly influence, direct, or cause the direction of the management, expenditure of money, or policies of an agency or other person.
(A) A controlling person includes:
(i) a management company or other business entity that operates or contracts with others for the operation of an agency;
(ii) a person who is a controlling person of a management company or other business entity that operates an agency or that contracts with another person for the operation of an agency; and
(iii) any other individual who, because of a personal, familial, or other relationship with the owner, manager, or provider of an agency, is in a position of actual control or authority with respect to the agency, without regard to whether the individual is formally named as an owner, manager, director, officer, provider, consultant, contractor, or employee of the agency.
(B) A controlling person, as described by subparagraph (A)(iii) of this paragraph, does not include an employee, lender, secured creditor, or other person who does not exercise formal or actual influence or control over the operation of an agency.
(38) [(35)] Conviction--An adjudication of guilt based on a finding of guilt, a plea of guilty, or a plea of nolo contendere.
(39) [(36)] Counselor--An individual qualified under Medicare standards to provide counseling services, including bereavement, dietary, spiritual, and other counseling services to both the client and the family.
(40) Co-working space--A physical location where employees from different businesses share the same work area.
(41) [(37)] Day--A [Any reference to a day means a] calendar day, unless otherwise specified in the text. A calendar day includes weekends and holidays.
(42) [(38)] Deficiency--A finding of noncompliance with federal requirements resulting from a survey.
(43) [(39)] Designated survey office--An HHSC HCSSA program [Program] office located in an agency's geographic region.
(44) [(40)] Dialysis treatment record--For home dialysis designation, a dated and signed written notation by the person providing dialysis treatment, which contains a description of signs and symptoms, machine parameters and pressure settings, type of dialyzer and dialysate, actual pre- and post-treatment weight, medications administered as part of the treatment, and the client's response to treatment.
(45) [(41)] Dietitian--A person who is currently licensed under the laws of the State of Texas to use the title of licensed dietitian or provisional licensed dietitian, or who is a registered dietitian.
(46) [(42)] Direct ownership interest--Ownership of equity in the capital, stock, or profits of, or a membership interest in, an applicant or license holder.
(47) [(43)] Disaster--The occurrence or imminent threat of widespread or severe damage, injury, or loss of life or property resulting from a natural or man-made cause, such as fire, flood, earthquake, wind, storm, wave action, oil spill or other water contamination, epidemic, air contamination, infestation, explosion, riot, hostile military or paramilitary action, or energy emergency. In a hospice inpatient unit, a disaster also includes failure of the heating or cooling system, power outage, explosion, and bomb threat.
(48) [(44)] Disclosable interest--Five percent or more direct or indirect ownership interest in an applicant or license holder.
(49) Electronic record--Any documentation that is maintained by the agency in any computerized format. An electronic record may include:
(A) client records;
(B) clinical records;
(C) financial records;
(D) personnel records;
(E) business records;
(F) quality assessment and improvement (QAPI) documentation; or
(G) any other documentation required to be held by the agency.
(50) Emotional, verbal, or psychological abuse--
(A) Any act or communication, including oral, written, gestured language, directed towards and in the presence of the client that is of such a serious nature that a reasonable person would find the act or communication to be physically or emotionally threatening, intimidating, humiliating, or harassing.
(B) For the definition of emotional, verbal, or psychological abuse to be met, the act or communication must:
(i) result in a client experiencing:
(I) significant negative impact to the client's physical, mental, or emotional health; or
(II) substantial physical, mental, or emotional distress as identified by an appropriate medical professional; or
(ii) be of such a serious nature that a reasonable person would consider it likely to have a significant negative impact on the physical, mental, emotional health of the client.
(51) Employee--An officer, an individual directly hired by an agency, or a contractor, volunteer, intern, or agent working for an agency. Employee also includes an individual with an employment contract with an agency, following Texas Workforce Commission rules for tax form W-2 and 1099 agreements.
(52) [(45)] ESRD--End stage renal disease. For home dialysis designation, the stage of renal impairment that appears irreversible and permanent and requires a regular course of dialysis or kidney transplantation to maintain life.
(53) Exploitation--The illegal or improper act or process of using a client or the resources of a client for monetary or personal benefit, profit, or gain, excluding:
(A) theft, as defined in Texas Penal Code Chapter 31;
(B) allegations of exploitation less than $25.00; and
(C) a loan, which includes money or property given to someone to use for a time period with an understanding that the loan will be paid back or returned, made by a client to an agency employee who is also a family member.
(54) Functional disability--A mental, cognitive, or physical disability that limits or prevents the physical performance of self-care tasks or personal care.
(55) [(46)] Functional need--Needs of the individual that require services without regard to diagnosis or label.
(56) [(47)] Habilitation--Services [Habilitation services], as defined by Texas Government Code §542.0001 [§534.001], provided by an agency licensed under this chapter.
(57) [(48)] HCSSA--Home and community support services agency. A person who provides home health, hospice, or personal assistance services for pay or other consideration in a client's residence, an independent living environment, or another appropriate location.
(58) [(49)] Health assessment--A determination of a client's physical and mental status through inventory of systems.
[(50) HHSC--Texas Health and Human Services Commission.]
(59) Healthcare professional--An individual licensed, certified, or otherwise authorized to administer health care, for profit or otherwise, in the ordinary course of business or professional practice. The term includes a physician, physician assistant, registered nurse, licensed vocational nurse, licensed dietitian, occupational therapist, physical therapist, social worker, and speech therapist.
(60) Health maintenance activities--Tasks that do not fall within the practice of professional nursing and may be performed by an unlicensed person without delegation in accordance with 22 TAC §225.8 (relating to Health Maintenance Activities Not Requiring Delegation).
(61) Health-related task--A task provided by unlicensed personnel related to the needs of an individual that can be delegated by a registered nurse (RN) or that an RN determines does not require delegation in accordance 22 TAC Chapter 225 (relating to RN Delegation to Unlicensed Personnel and Tasks Not Requiring Delegation in Independent Living Environments for Clients with Stable and Predictable Conditions).
(62) HHSC--Texas Health and Human Services Commission.
(63) [(51)] Home health aide--An individual working for an agency who meets at least one of the requirements for home health aides as described in §558.701 of this chapter (relating to Home Health Aides).
(64) [(52)] Home health medication aide--An unlicensed person issued a permit by HHSC to administer medication to a client under Texas Health and Safety Code Chapter 142, Subchapter B.
(65) [(53)] Home health service--The provision of one or more of the following health services required by an individual in a residence or independent living environment:
(A) nursing, including blood pressure monitoring and diabetes treatment;
(B) physical, occupational, speech, or respiratory therapy;
(C) medical social service;
(D) intravenous therapy;
(E) dialysis;
(F) service provided by unlicensed personnel under the delegation or supervision of a licensed health professional;
(G) the furnishing of medical equipment and supplies, excluding drugs and medicines; or
(H) nutritional counseling.
(66) [(54)] Hospice--A person licensed under this chapter to provide hospice services, including a person who owns or operates a residential unit or an inpatient unit.
(67) [(55)] Hospice aide--A person working for an agency licensed to provide hospice services who meets the qualifications for a hospice aide, regardless of license or certification held by the individual, as described in §558.843 of this chapter (relating to Hospice Aide Qualifications).
(68) [(56)] Hospice homemaker--A person working for an agency licensed to provide hospice services who meets the qualifications described in §558.845 of this chapter (relating to Hospice Homemaker Qualifications).
(69) [(57)] Hospice services--Services, including services provided by employees without a license but under the supervision of a registered nurse or physical therapist, provided to a client or a client's family as part of a coordinated program that follows the rules in this chapter. [unlicensed personnel under the delegation of a registered nurse or physical therapist, provided to a client or a client's family as part of a coordinated program consistent with the standards and rules adopted under this chapter.] These services include physical care and support services to optimize quality of life for terminally ill clients and the terminally ill client's [their] families that:
(A) are available 24 hours a day, seven days a week, during the last stages of illness, death, and bereavement;
(B) are provided by a medically directed interdisciplinary team; and
(C) may be provided in a home, nursing facility, residential unit, inpatient unit, or other residence according to need. These services do not include inpatient care normally provided in a licensed hospital to a terminally ill person who has not elected to be a hospice client.
(70) [(58)] IDR--Informal dispute resolution. An informal process that allows an agency to refute a violation or condition-level deficiency cited during a survey.
(71) Immediate threat to the health or safety of a client--A situation, event, or action that causes, or is likely to cause, serious injury, harm, or impairment to or the death of a client.
(72) Immediately--No time should pass, no delay should occur, and action must happen at once, but in all cases, action must take place within 24 hours after discovery of the event that requires immediate action.
(73) [(59)] Independent living environment--A client's residence, which may include a group home, foster home, or boarding home facility, or other settings where a client participates in activities, including school, work, or church.
(74) [(60)] Indirect ownership interest--Any ownership or membership interest in a person that has a direct ownership interest in an applicant or license holder.
(75) [(61)] Individual and family choice and control--Individuals and families who express preferences and make choices about how their support service needs are met.
(76) [(62)] Individualized service plan--A written plan prepared by the appropriate healthcare [health care] personnel or healthcare professional for a client of a HCSSA [home and community support services agency] licensed to provide personal assistance services.
(77) Injury of unknown source--An injury that was not witnessed by any person and the source of which cannot be explained by the client.
(78) [(63)] Inpatient unit--A facility, also referred to as a hospice freestanding inpatient facility, that provides a continuum of medical or nursing care and other hospice services to clients admitted into the unit and that is in compliance with:
(A)
the Medicare conditions of participation for inpatient units adopted under 42 U.S.C. [USC] Chapter 7, Subchapter XVIII; and
(B) standards adopted under this chapter.
(79) [(64)] Joint training--Training provided by HHSC at least semi-annually to HCSSAs [for home and community support services agencies] and HHSC representatives [surveyors] on subjects that address the 10 most commonly cited violations of federal or state law by HCSSAs [home and community support services agencies] as published in HHSC annual reports.
(80) [(65)] LAR--Legally authorized representative. A person authorized by law to act on behalf of a client regarding a matter described in this chapter, and may include:
(A) a parent of a child or adult under Texas Family Code Chapter 101;
(B) a legal guardian of an adult under Texas Estates Code Title 3;
(C) a Texas Department of Family and Protective Services managing conservatorship of a minor;
(D) an agent with authority under a durable power of attorney in accordance with Texas Estates Code Chapter 751; or
(E)
a surrogate decision-maker under Texas Health and Safety Code §313.004. [a parent of a minor, guardian of an adult or minor, managing conservator of a minor, agent under a medical power of attorney, or surrogate decision-maker under Texas Health and Safety Code §313.004.]
(81) [(66)] License holder--A person that holds a license to operate an agency.
(82) [(67)] Life Safety Code (also referred to as NFPA 101)--The Code for Safety to Life from Fire in Buildings and Structures, Standard 101, of the National Fire Protection Association (NFPA).
(83) [(68)] Local emergency management agencies--The local emergency management coordinator, fire, police, and emergency medical services.
(84) [(69)] Local emergency management coordinator--The person identified as the emergency management coordinator by the mayor or county judge in an agency's service area.
(85) [(70)] LVN--Licensed vocational nurse. A person who is currently licensed under Texas Occupations Code Chapter 301[,] as a licensed vocational nurse.
(86) [(71)] Manager--An employee or independent contractor responsible for providing management services to a HCSSA [home and community support services agency] for the overall operation of a HCSSA, [home and community support services agency] including administration, staffing, or delivery of services. Examples of contracts for services that will not be considered contracts for management services include contracts solely for maintenance, laundry, or food services.
(87) [(72)] Medication administration record--A record used to document the administration of a client's medications.
(88) [(73)] Medication list--A list that includes all prescription and over-the-counter medication that a client is currently taking, including the dosage, the frequency, and the method of administration.
(89) [(74)] Mitigation--An action taken to eliminate or reduce the probability of a disaster or reduce a disaster's severity or consequences.
(90) [(75)] Multiple location--A Medicare-approved ADS that meets the definition in 42 CFR §418.3.
(91) Neglect--A negligent act or omission which caused or may have caused physical or emotional injury or death to a client or which placed a client at risk of physical or emotional injury or death.
(92) [(76)] Notarized copy--A sworn affidavit stating that attached copies are true and correct copies of the original documents.
(93) [(77)] Nursing facility--An institution licensed as a nursing home under Texas Health and Safety Code[,] Chapter 242.
(94) [(78)] Nutritional counseling--Advising and assisting individuals or families on appropriate nutritional intake by integrating information from the nutrition assessment with information on food and other sources of nutrients and meal preparation consistent with cultural background and socioeconomic status, with the goal being health promotion, disease prevention, and nutrition education. Nutritional counseling may include the following:
(A) dialogue with the client to discuss current eating habits, exercise habits, food budget, and problems with food preparation;
(B) discussion of dietary needs to help the client understand why certain foods should be included or excluded from the client's diet and to help with adjustment to the new or revised or existing diet plan;
(C) a personalized written diet plan as ordered by the client's physician or practitioner, to include instructions for implementation;
(D) providing the client with motivation to help the client understand and appreciate the importance of the diet plan in getting and staying healthy; or
(E) working with the client or the client's family members by recommending ideas for meal planning, food budget planning, and appropriate food gifts.
(95) [(79)] Occupational therapist--A person who is currently licensed under the Texas Occupations Code Chapter 454[,] as an occupational therapist.
(96) [(80)] Online portal--A secure portal provided on the HHSC website for licensure activities, including for a HCSSA applicant to submit licensure applications and information.
(97) [(81)] Operating hours--The days of the week and the hours of day an agency's place of business is open as identified in an agency's written policy as required by §558.210 of this chapter (relating to Agency Place of Business and Operating Hours).
(98) [(82)] Original active client record--A record composed first-hand for a client currently receiving services.
(99) [(83)] Palliation [Palliative]--Ameliorating the symptoms associated with serious illness without the primary goal of curing an underlying condition.
(100) [(84)] Parent agency--An agency's principal place of business; the location where an agency develops and maintains administrative controls and provides supervision of branch offices and ADSs.
(101) [(85)] Parent company--A person, other than an individual, who has a direct 100 percent ownership interest in the owner of an agency.
(102) [(86)] Person--An individual, corporation, or association.
(103) [(87)] Personal assistance services--Routine ongoing care or services required by an individual in a residence or independent living environment that enable the individual to engage in the activities of daily living or to perform the physical functions required for independent living, including respite services. The term includes:
(A) personal care;
(B) health-related services performed under circumstances that are defined as not constituting the practice of professional nursing by the Texas Board of Nursing; and
(C) health-related tasks provided by unlicensed personnel under the delegation of a registered nurse or that a registered nurse determines do not require delegation.
(104) [(88)] Personal care--The provision of one or more of the following services required by an individual in a residence or independent living environment:
(A) bathing;
(B) dressing;
(C) grooming;
(D) feeding;
(E) exercising;
(F) toileting;
(G) positioning;
(H) assisting with self-administered medications;
(I) routine hair and skin care; and
(J) transfer or ambulation.
(105) [(89)] Pharmacist--A person who is licensed to practice pharmacy under Texas Occupations Code Chapter 558.
(106) [(90)] Pharmacy--A facility defined in Texas Occupations Code §551.003(31), at which a prescription drug or medication order is received, processed, or dispensed, and which holds a pharmacy license issued under Texas Occupations Code Title 3, Subtitle J.
(107) Physical abuse--
(A) An act, or failure to act, that is performed knowingly, recklessly, or intentionally, including incitement to act, which caused or may have caused physical injury or death to a client;
(B) an act of inappropriate or excessive force or corporal punishment, regardless of whether the act results in a physical injury to a client; or
(C) the use of chemical or bodily restraints or seclusion on a client not in compliance with federal and state laws and regulations.
(108) [(91)] Physical therapist--A person who is currently licensed under Texas Occupations Code Chapter 453[,] as a physical therapist.
(109) [(92)] Physician--This term includes a person who is:
(A) licensed in Texas to practice medicine or osteopathy in accordance with Texas Occupations Code Chapter 155;
(B) licensed in Arkansas, Louisiana, New Mexico, or Oklahoma to practice medicine, who is the treating physician of a client and orders home health or hospice services for the client, in accordance with Texas Occupations Code §151.056(b)(4); or
(C) a commissioned or contract physician or surgeon who serves in the United States uniformed services or Public Health Service, if the person is not engaged in private practice, in accordance with the Texas Occupations Code §151.052(a)(8).
(110) [(93)] Physician assistant--A person who is licensed under Texas Occupations Code Chapter 204[,] as a physician assistant.
(111) [(94)] Physician-delegated task--A task performed in accordance with Texas Occupations Code Chapter 157, including orders signed by a physician that specify the delegated task, individual to whom the task is delegated, and client's name.
(112) [(95)] Place of business--An office that is a physical location for maintaining client records and directing home health, hospice, or personal assistance services. This term includes a parent agency, branch office, inpatient unit, and ADS. This term does not include an administrative support site. [An office of a home and community support services agency that maintains client records or directs home health, hospice, or personal assistance services. This term includes a parent agency, a branch office, and an ADS. The term does not include an administrative support site.]
(113) [(96)] Plan of care--The written orders of a practitioner for a client who requires skilled services.
(114) [(97)] Practitioner--A person who is currently licensed in a state in which the person practices as a physician, dentist, podiatrist, or a physician assistant, or a person who is an RN registered with the Texas Board of Nursing as an advanced practice nurse.
(115) [(98)] Preparedness--Actions taken in anticipation of a disaster.
(116) Preponderance of evidence--A burden of proof meaning the greater weight of the evidence; that is, evidence that as a whole, shows that the fact sought to be proved is more probable than not.
(117) Present and ongoing threat--A situation in which the agency's noncompliance with one or more requirements of licensure or certification has failed to protect clients from abuse, neglect, or exploitation or has caused, or is likely to cause, serious injury, harm, impairment, or death to a client.
(118) [(99)] Presurvey training--A computer-based training provided by HHSC for the applicant or the applicant's representatives to review licensure standards and survey documents, and to provide information regarding the survey process.
(119) Primary care physician--The physician who is the first point of contact for the medical care of a client and takes continuing responsibility for the client's care.
(120) [(100)] Progress note--A dated and signed written notation by agency personnel summarizing facts about care and the client's response during a given period of time.
(121) Pseudo-person--An individual or computerized mannequin device used as a substitute for a client during competency tests and evaluation. Use of a pseudo-person occurs when physical contact with an actual client is not practical.
(122) [(101)] Psychoactive treatment--The provision of a skilled nursing visit to a client with a psychiatric diagnosis under the direction of a physician that includes one or more of the following:
(A) assessment of alterations in mental status or evidence of suicide ideation or tendencies;
(B) teaching coping mechanisms or skills;
(C) counseling activities; or
(D) evaluation of the plan of care.
(123) [(102)] Recovery--Activities implemented during and after a disaster response designed to return an agency to its normal operations as quickly as possible.
(124) [(103)] Registered nurse delegation--The delegation of nursing tasks to an unlicensed professional [Delegation by a registered nurse] in accordance with:
(A)
22 TAC Chapter 224 (relating to [concerning] Delegation of Nursing Tasks by Registered Professional Nurses to Unlicensed Personnel for Clients with Acute Conditions or in Acute Care Environments); and
(B)
22 TAC Chapter 225 [(relating to RN Delegation to Unlicensed Personnel and Tasks Not Requiring Delegation in Independent Living Environments for Clients with Stable and Predictable Conditions)].
(125) Regular business hours--Monday through Friday from 8:00 a.m. to 5:00 p.m.
(126) [(104)] Residence--A place where a person resides within the State of Texas, including a home, [a] nursing facility, [a] convalescent home, [or a] residential unit, homeless or emergency evacuation shelter, or tent encampment.
(127) [(105)] Residential unit--A facility that provides living quarters and hospice services to clients admitted into the unit and that is in compliance with standards adopted under Texas Health and Safety Code Chapter 142.
(128) [(106)] Respiratory therapist--A person who is currently licensed under Texas Occupations Code Chapter 604[,] as a respiratory care practitioner.
(129) [(107)] Respite services--Support options that are provided temporarily for the purpose of relief for a primary caregiver in providing care to individuals of all ages with disabilities or at risk of abuse or neglect.
(130) [(108)] Response--Actions taken immediately before an impending disaster or during and after a disaster to address the immediate and short-term effects of the disaster.
(131) [(109)] Restraint--A restraint is:
(A)
a manual method, physical or mechanical device, material, or equipment that immobilizes or reduces the ability of a client in an [a hospice] inpatient unit to move the client's [his or her] arms, legs, body, or head freely, but does not include a device, such as an orthopedically prescribed device, a surgical dressing or bandage, a protective helmet, or other method that involves the physical holding of the client for the purpose of:
(i) conducting a routine physical examination or test;
(ii) protecting the client from falling out of bed; or
(iii) permitting the client to participate in activities without the risk of physical harm, not including a physical escort; or
(B)
a drug or medication when used as a restriction to manage a client's behavior or restrict the client's freedom of movement in an [a hospice] inpatient unit, but not as a standard treatment or medication dosage for the client's condition.
(132) [(110)] RN--Registered nurse. A person who is currently licensed under the Nursing Practice Act, Texas Occupations Code Chapter 301, as a registered nurse.
(133) [(111)] Seclusion--The involuntary confinement of a client alone in a room or an area in an [a hospice] inpatient unit from which the client is physically prevented from leaving.
(134) [(112)] Section--A reference to a specific rule in this chapter.
(135) [(113)] Service area--A geographic area established by an agency in which all or some of the agency's services are available.
(136) Sexual abuse--
(A) Means any sexual activity involving a client and an agency employee, including:
(i) kissing a client with sexual intent;
(ii) hugging a client with sexual intent;
(iii) stroking a client with sexual intent;
(iv) fondling a client with sexual intent;
(v) engaging in, with a client:
(I) sexual conduct as defined in the Texas Penal Code §43.01; or
(II) any activity that is obscene as defined in the Texas Penal Code §43.21;
(vi) requesting, soliciting, or compelling a client to engage in:
(I) sexual conduct as defined in the Texas Penal Code §43.01; or
(II) any activity that is obscene as defined in the Texas Penal Code §43.21;
(vii) in the presence of a client:
(I) engaging in or displaying any activity that is obscene, as defined in the Texas Penal Code §43.21; or
(II) requesting, soliciting, or compelling another person to engage in any activity that is obscene, as defined in the Texas Penal Code §43.21;
(viii) committing sexual assault as defined in the Texas Penal Code §22.011, against a client;
(ix) committing aggravated sexual assault as defined in the Texas Penal Code §22.021, against a client;
(x) causing, permitting, encouraging, engaging in, or allowing the photographing, filming, videotaping, or depicting of a client if the agency employee knew or should have known that the resulting photograph, film, videotape, or depiction of the client is obscene as defined in the Texas Penal Code §43.21, or is pornographic; and
(xi) committing sexual exploitation, defined as a pattern, practice, or scheme of conduct against a client, which may include sexual contact, that can reasonably be construed as being for the purposes of sexual arousal or gratification or sexual abuse of any person; the term does not include obtaining information about a client's sexual history within standard accepted clinical practice.
(B) Notwithstanding any other provision in this section, consensual sexual activity between an agency employee and an adult client is not considered sexual abuse if the consensual sexual relationship began prior to the agency employee becoming an agency employee providing care to the client.
(137) [(114)] Skilled services--Servicesprovided in accordance with a plan of care that require the skills of:
(A) an RN;
(B) an LVN;
(C) a physical therapist;
(D) an occupational therapist;
(E) a respiratory therapist;
(F) a speech-language pathologist;
(G) an audiologist;
(H) a social worker; or
(I) a dietitian.
(138) [(115)] Social worker--A person who is currently licensed as a social worker under Texas Occupations Code Chapter 505.
(139) [(116)] Speech-language pathologist--A person who is currently licensed as a speech-language pathologist under Texas Occupations Code Chapter 401.
(140) [(117)] Statute--Texas Health and Safety Code Chapter 142.
(141) Substantiated--A preponderance of evidence supports that the abuse, neglect, or exploitation (ANE) allegation happened.
[(118) Substantial compliance--A finding in which an agency receives no recommendation for enforcement action after a survey.]
(142) [(119)] Supervised practical training--Hospice aide training that is conducted in a laboratory or other setting in which the trainee demonstrates knowledge while performing tasks on an individual. The training is supervised by an RN or by an LVN who works under the direction of an RN. [a registered nurse.]
(143) [(120)] Supervising nurse--The person responsible for supervising skilled services provided by an agency and who has the qualifications described in §558.244(c) of this chapter (relating to Administrator Qualifications and Conditions and Supervising Nurse Qualifications). This person may also be known as the director of nursing or similar title.
(144) [(121)] Supervision--Authoritative procedural guidance by a qualified person for the accomplishment of a function or activity with initial direction and periodic inspection of the actual act of accomplishing the function or activity.
(145) [(122)] Supportive palliative care--Physician-directed interdisciplinary client [patient] and family-centered care provided to a client [patient] with a serious illness without regard to the client's [patient's] age or terminal prognosis that:
(A)
may be provided concurrently with methods of treatment or therapies that seek to cure or minimize the effects of the client's [patient's] illness; and
(B)
seek to optimize the quality of life for a client's [patient] with a life-threatening or life-limiting illness and the client's [patient's] family through various methods, including methods that seek to:
(i)
anticipate, prevent, and treat the client's [patient's] total suffering related to the client's [patient's] physical, emotional, social, and spiritual condition;
(ii)
address the physical, intellectual, emotional, cultural, social, and spiritual needs of the client [patient]; and
(iii)
facilitate for the client [patient], regarding treatment options, education, informed consent, and expression of desires.
(146) [(123)] Support services--Social, spiritual, and emotional care provided to a client and a client's family by a hospice.
(147) [(124)] Survey--An [on-site] inspection or complaint investigation conducted by an HHSC representative to determine if an agency is in compliance with the statute [Statute] and this chapter or in compliance with applicable federal requirements or both.
(148) [(125)] TAC--Texas Administrative Code.
(149) Telecommunications--A two-way electronic exchange of information or data that includes voice, data, and video transmission. Telecommunications may use computers, tablets, applications, telephones, or other electronic technologies.
(150) Telehealth--A way for a home health or hospice agency to monitor a client who is not in a clinical health facility using telephone lines and other communication systems to exchange information and data. Telehealth focuses on health promotion, disease prevention, diagnosis, consultation, and education.
(151) Telemedicine--A service provided to a client in the client's place of residence or independent living environment, when the client is in a different physical location than the provider. Telemedicine must be delivered by a physician licensed to practice in this state, or by a physician assistant or advanced practice nurse who is acting under the delegation and supervision of a physician licensed in this state and acting within the scope of the physician's or healthcare professional's license. Telemedicine uses telecommunications or information technology to deliver the service.
(152) Telemonitoring--The collection and transmission of clinical data between a home health or hospice agency and a client in an independent living environment within the agency's service area through electronic processing technologies. The agency conducts a clinical review of the transferred data and responds as appropriate.
(153) Teleservices--Services provided using telehealth, telemedicine, telemonitoring, or telecommunications.
(154) [(126)] Terminal illness--An illness for which there is a limited prognosis if the illness runs its usual course.
(155) [(127)] Unlicensed person--A person not licensed as a healthcare [health care] provider. The term includes home health aides, hospice aides, hospice homemakers, medication aides permitted by HHSC, and other unlicensed individuals providing personal care or assistance in health services.
(156) [(128)] Unsatisfied judgments--A failure to fully carry out the terms or meet the obligation of a court's final disposition on the matters before it in a suit regarding the operation of an agency.
(157) Unsubstantiated--A preponderance of evidence does not support that the ANE allegation happened.
(158) Virtual office--The use of only cloud-based services with office-related services without a fixed space for the agency's place of business.
(159) [(129)] Violation--A finding of noncompliance with this chapter or the statute [Statute] resulting from a survey.
(160) [(130)] Volunteer--An individual who provides assistance to a HCSSA [home and community support services agency] without compensation other than reimbursement for actual expenses.
(161) Willfully--An intentional or deliberate action taken knowingly, rather than by accident, with disregard for the outcome.
(162) [(131)] Working day--Any day except Saturday, Sunday, a state holiday, or a federal holiday.
§558.3.
(a) The schedule of fees for licensure of an agency authorized to provide one or more services is as follows:
(1) initial (includes change of ownership) license fee--$2,625;
(2) renewal license fee for a three-year license--$2,625;
[(3) renewal license fee for a two-year license--$1,750;]
(3) [(4)] initial (includes change of ownership) branch office license fee--$2,625;
(4) [(5)] renewal branch office license fee for a three-year license--$2,625;
[(6) renewal branch office license fee for a two-year license--$1,750;]
(5) [(7)] initial (includes change of ownership) ADS license fee-- $1,500; and [$1,000;]
(6) [(8)] renewal ADS license fee for a three-year license--$900.[; and]
[(9) renewal ADS license fee for a two-year license--$600.]
(b)
Separate fees for branch office and ADS licenses and renewals are required for each physical address. To renew a branch office or ADS license, the license holder [licensee] must submit the renewal application and payment in full through the online portal, of all applicable licensing fees, for each branch office and ADS sought to be renewed, at the same time as the parent agency submission for renewal.
(c) A late fee assessed under Subchapter B of this chapter (relating to Criteria and Eligibility, Application Procedures, and Issuance of a License) is one-half the amount of the required renewal license fee established in subsection (a) of this section. If HHSC assesses a late fee described in this subsection, the applicant must pay the applicable renewal application fee in full plus the late fee described in this section. HHSC may assess a separate late fee for each parent agency, branch office, and ADS renewal application.
(d) If an applicant for an initial license based on a change of ownership submits a late application for a license to HHSC, as described in §558.25 of this chapter (relating to Requirements for Change of Ownership), the applicant must pay the required initial license fee, as set out in subsection (a) of this section, plus a late fee of $250.
(e) HHSC does not review an application until the applicant submits the application through the online portal and the online portal reflects a status of payment received.
(f) A license fee paid to HHSC is not refundable but may be reimbursed under the circumstances and conditions described in §558.31 of this chapter (relating to Time Frames for Processing and Issuing a License).
(g) HHSC accepts payment of required fees made in accordance with options made available through the online portal.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603802
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
SUBCHAPTER
B.
STATUTORY AUTHORITY
The amendments are authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendments affect Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.11.
(a) An applicant for a license must not admit a client or initiate services until the applicant completes the application process and receives an initial license.
(b) A first-time application for a license is an application for an initial license.
(c) An application for a license when there is a change of ownership is an application for an initial license.
(d) A separate license is required for each place of business as defined in §558.2 of this chapter (relating to Definitions).
(e)
An agency's place of business must be located in and have a physical [an] address in Texas. An agency located in another state must receive a license as a parent agency in Texas to operate as an agency in Texas.
(f) An applicant must be at least 18 years of age.
(g) Before issuing a license, HHSC considers the background of:
(1) the applicant;
(2) a controlling person of the applicant;
(3) a person with a disclosable interest;
(4) an affiliate of the applicant; and
(5) the chief financial officer.
(h) Before issuing a license, HHSC considers the background and qualifications of the administrator and alternate administrator in accordance with §558.244 of this chapter (relating Administrator Qualifications and Conditions and Supervising Nurse Qualifications).
(i) HHSC may deny an application for an initial license or for renewal of a license if a person described in subsection (g) or (h) of this section:
(1) on the date of the application:
(A) is subject to denial or refusal as described in Chapter 560 of this title (relating to Denial or Refusal of License) during the time frames described in that chapter;
(B) has an unsatisfied final judgment in any state or other jurisdiction; or
(C) is delinquent on child support obligations (Texas Family Code Chapter 232);
(2) for two years preceding the date of the application, has a history in any state or other jurisdiction of any of the following:
(A) an unresolved federal or state tax lien;
(B)
an eviction involving any property or space used as an inpatient hospice agency; [or]
(C) an unresolved final Medicare or Medicaid audit exception; or
(D) a surrendered license before expiration or allowing a license to expire, including doing so instead of the licensing authority proceeding with enforcement action; or
(3) for 12 months preceding the date of the application, has a history in any state or other jurisdiction of any of the following:
(A) denial, suspension, or revocation of an agency license or a license for a health care facility;
[(B) surrendering a license before expiration or allowing a license to expire instead of the licensing authority proceeding with enforcement action;]
(B) [(C)] a Medicaid or Medicare sanction or penalty relating to the operation of an agency or a healthcare [health care] facility;
(C) willfully operating an agency without a valid and active license;
(D) operating an agency that has been decertified in any state under Medicare or Medicaid; or
(E) debarment, exclusion, or involuntary contract cancellation in any state from Medicare or Medicaid.
§558.13.
(a) The following staff must complete the Presurvey Training before submitting an application for a license:
(1) the administrator and alternate administrator; and
(2) the supervising nurse and alternate supervising nurse of an agency that provides licensed home health services with or without home dialysis designation, licensed and certified home health services with or without home dialysis designation, or hospice services.
(b) An applicant may request to be licensed in one or more, in any combination, of the following categories:
(1) licensed and certified home health services;
(2) licensed and certified home health services with home dialysis designation;
(3) licensed home health services;
(4) licensed home health services with home dialysis designation;
(5) hospice services; or
(6) personal assistance services.
(c) HHSC does not require an agency to be licensed in more than one category if the category for which the agency is licensed includes the services the agency provides.
(d) An applicant who has requested the category of licensed and certified home health services on the initial license application must also apply to CMS for certification as a Medicare-certified agency under the 42 United States Code Chapter 7, Subchapter XVIII.
(1)
While the applicant is waiting for CMS to certify the agency [it] as [a] Medicare-certified [agency]:
(A) HHSC issues an initial license reflecting the category of licensed home health services if the applicant meets the criteria for the license; and
(B) the applicant must comply with the Medicare conditions of participation for home health agencies in 42 CFR Part 484, as if the applicant were dually certified.
(2) If CMS certifies an agency to participate in the Medicare program during the initial license period, HHSC sends a notice to the agency that the category of licensed and certified home health services has been added to the license. If the agency wants to remove the licensed home health services category from the agency's license after the category of licensed and certified home health services has been added, the agency must submit to HHSC an application through the online portal to remove that category from the agency's license.
(3) If CMS denies certification to an agency or an agency withdraws the application for participation in the Medicare program, the agency may retain the category of licensed home health services on its license.
(e)
An applicant for an initial license must comply with §558.30 of this subchapter (relating to Operation of a Hospice [an] Inpatient Unit at a Parent Agency) to operate an inpatient unit at the applicant's parent agency.
§558.15.
(a) HHSC issues an initial license when HHSC determines:
(1) the application, including supporting documents, submitted are complete and accurate;
(2) HHSC has received funds constituting full payment of all applicable license fees, including late fees; and
(3) an applicant meets the criteria for a license as described in §558.11 of this subchapter (relating to Criteria and Eligibility for Licensing) and §558.13 of this subchapter (relating to Obtaining an Initial License).
(b) An initial license is valid for three years from the date of issuance.
(c) HHSC may deny an application to renew an initial license, or revoke or suspend an initial license, if an agency fails to:
(1) meet the requirements for an initial survey as specified in Subchapter E of this chapter (relating to Licensure Surveys and Investigations of Abuse, Neglect, and Exploitation); or
(2)
maintain compliance with the statute [Statute] and this chapter for the services authorized under the license.
(d)
HHSC may deny an application for an initial license for any of the reasons specified in §558.21 of this subchapter [chapter] (relating to Denial of an Application or a License).
(e) A license designates an agency's place of business from which services are to be provided and designates an agency's authorized category or categories of service.
§558.17.
(a) To renew its license, an agency must submit a renewal application through the online portal.
(b) An agency must submit its renewal application in accordance with §558.12 of this subchapter (relating to General Application) when submitting a renewal application through the online portal.
(c) For each license period, an agency must provide services to at least one client to be eligible to renew its license.
(d) HHSC does not require an agency to admit a client under each category of service authorized under the license to be eligible to renew its license.
(e) With each renewal application, an agency accredited by an accreditation organization referenced in §558.503 of this chapter (relating to Accreditation Process and Exemption from a Survey) must submit to HHSC through the online portal a copy of the accreditation documentation that the agency receives from the accreditation organization.
(f) At least 120 days before the expiration date of a license, HHSC makes the renewal application and instructions available through the online portal. HHSC notifies the agency with electronic notice that the application and instructions to renew the license are made available through the online portal.
(1)
If the renewal application is not made available by HHSC in accordance with this subsection, the agency must, at least 90 days before the expiration date of a license, notify HHSC in writing that the agency [it] has not received notice of expiration and request that HHSC make a renewal application available.
(2) To avoid a late fee, an agency must submit to HHSC a complete and accurate renewal application, as described in §558.12(c) of this subchapter, with full payment of all required license fees as specified in §558.3 of this chapter (relating to License Fees), no later than the 45th day before the expiration date of the license.
(3) If an agency submits a renewal application after the 45th day before the expiration date of a license, but before the expiration date of the license, HHSC assesses the late fee set out in §558.3(c) of this chapter for failure to comply with paragraph (2) of this subsection.
(g) If an agency submits a renewal application to HHSC after the expiration date of the license, HHSC denies the renewal application and does not refund the renewal license fee. The agency is not eligible to renew the license and must cease operation on the date the license expires. An agency whose license expires must apply for an initial license in accordance with §558.13 of this subchapter (relating to Obtaining an Initial License).
(h) If an agency submits a renewal application before the expiration date of the license in accordance with this subsection, the license does not expire until HHSC has made a final determination on the application.
(1) If an enforcement action is pending at the time the renewal applicant submits a renewal application, the agency's license does not expire and the agency may continue to operate until HHSC had made a final determination on the application, concurrent with the agency's opportunity for a formal hearing as described in §558.601 of this chapter (relating to Enforcement Actions).
(2) A license expires if the license holder fails to submit a renewal application in accordance with the subsection before the expiration date.
(i) If a license holder fails to submit a renewal application in accordance with subsection (h) of this section because the license holder is or was on active duty with the armed forces of the United States of America outside the State of Texas, the license holder may renew the license pursuant to this subsection.
(1) An individual having power of attorney from the license holder or other authority to act on behalf of the license holder may request renewal of the license. The renewal application must include a current address and telephone number for the individual requesting the renewal.
(2) An agency may submit a request for a renewal application through the online portal before or after the expiration of the license.
(3) A copy of the official orders or other official military documentation showing that the license holder is or was on active military duty serving outside the State of Texas must be submitted to HHSC with the renewal application.
(4) A copy of the power of attorney from the license holder or other authority to act on behalf of the license holder must be submitted to HHSC with the renewal application.
(5) A license holder applying to renew a license under this subsection must pay the required renewal fee in full.
(6) A license holder may not operate the agency for which the license was obtained after the expiration of the license unless and until HHSC renews the license.
(7) This subsection applies to a license holder who is an individual or a partnership comprised of individuals, all of whom are or were on active duty with the armed forces of the United States of America serving outside the State of Texas.
(j)
An applicant for a renewal license must comply with §558.30 of this subchapter (relating to Operation of a Hospice [an] Inpatient Unit at a Parent Agency) to operate an inpatient unit at the applicant's parent agency.
§558.19.
(a)
A license issued under this chapter expires three years after the date HHSC issues the license [it, except as provided in subsections (e)(1) and (f)(1) of this section].
(b)
Except as specified in §558.503 of this chapter (relating to Accreditation Process and Exemption from [From] a Survey), HHSC may not renew an initial license unless HHSC conducts an initial survey of the agency. For renewal of an initial license, an agency must:
(1) meet the requirements for an initial survey as specified in Subchapter E of this chapter (relating to Licensure Surveys and Investigations of Abuse, Neglect, and Exploitation);
(2)
have had [demonstrate substantial compliance with the Statute and this chapter for the services authorized under the license as confirmed by] an initial survey; and
(3) apply for renewal of the license in accordance with §558.17 of this subchapter (relating to Application Procedures for a Renewal License).
(c)
For renewal of a license other than an initial license, an agency must[:]
[(1) maintain substantial compliance with the Statute and this chapter for the services authorized under the license; and]
[(2)]
apply for renewal of the license in accordance with §558.17 of this subchapter.
(d) If HHSC grants the renewal application, it issues a renewal license effective on the day after the previous license expires.
[(e) If HHSC renews a license that expires after December 31, 2020, and before January 1, 2022, HHSC:]
[(1) issues a license that is valid for two years, if the license is for an agency with a license number that ends in 0-3 or 7-9; and]
[(2) issues a license that is valid for three years, if the license is for an agency with a license number that ends in 4-6.]
[(f) If HHSC renews a license that expires after December 31, 2020, and before January 1, 2023, HHSC:]
[(1) issues a license that is valid for two years, if the license is for an agency with a license number that ends in 4-6; and]
[(2) issues a license that is valid for three years, if the license is for an agency with a license number that ends in 0-3 or 7-9.]
(e) [(g)] HHSC may deny a renewal application:
(1) if an agency fails to meet the eligibility criteria in §558.11 of this subchapter (relating to Criteria and Eligibility for Licensing);
(2) if the agency fails to meet the requirements for renewal of a license as specified in this subchapter; or
(3) for any of the reasons specified in §558.21 of this subchapter (relating to Denial of an Application or a License).
(f) [(h)] A renewal license designates an agency's place of business from which services are to be provided or directed and designates an agency's authorized category or categories of service.
§
558.21.
(a) HHSC may deny an application for a license on any ground described in this chapter, or if any person described in §558.11(g) or (h) of this subchapter (relating to Criteria and Eligibility for Licensing):
(1)
fails to comply with the statute [Statute];
(2) fails to comply with this chapter;
(3)
knowingly aids, abets, or permits another person to violate the statute [Statute] or this chapter;
(4) fails to meet the criteria for a license established in §558.11 of this subchapter; or
(5) violates Texas Occupations Code §102.001.
(b) If an inpatient unit fails to meet the licensure requirements within 120 days after the initial Life Safety Code inspection, the HHSC HCSSA Licensing Unit proposes to deny the application for a license and refers the application to the HHSC Regulatory Enforcement Division.
(c) [(b)] If HHSC denies an application for a license, the applicant or agency may request an administrative hearing in accordance with §558.601 of this chapter (relating to Enforcement Actions).
§
558.23.
(a) A license holder may not transfer its license. If there is a change of ownership, the license holder's license becomes invalid on the date of the licensure change of ownership. The prospective license holder must apply for a license in accordance with §558.12 of this subchapter (relating to General Application) and §558.13 of this subchapter (relating to Obtaining an Initial License).
(b)
If HHSC approves an [grants the] application for an initial change of ownership license and allows an initial change of ownership application to occur without a gap in the agency's licensed status, the license holder at the time of the application must maintain an active and valid license until HHSC grants and issues an initial license to the change of ownership applicant. Between the date when ownership changes and the date when HHSC issues the change of ownership license, the current license holder remains responsible under the current license; however, the applicant may operate the agency on behalf of the current license holder during such time.
(c) A change of ownership for a parent agency is a change of ownership for the parent agency's branch office or ADS and requires the submittal of an application and license fee for each branch office and ADS at the same time as the parent agency application and fee.
(d) HHSC conducts an on-site health inspection to verify compliance with the licensure requirements after issuing a license as a result of a change of ownership. HHSC may conduct a desk review instead of an on-site health inspection after issuing a license as a result of a change of ownership if:
(1) less than 50 percent of the direct or indirect ownership interest in the former license holder changed, when compared to the new license holder; or
(2) every owner with a disclosable interest in the new license holder had a disclosable interest in the former license holder.
(e) For an agency licensed to provide licensed and certified home health services or certified, as well as licensed, to provide hospice services, applicable federal laws and regulations relating to change of ownership or control apply in addition to the requirements of this section.
§558.25.
(1) The change of ownership applicant must submit the complete and accurate initial application with full payment of required license fees at least 30 days before the anticipated date of sale or other transfer of ownership and before the expiration date of the current license holder's license.
(A) HHSC may accept a change of ownership application less than 30 days before the effective date.
(B) HHSC may assess a late fee set out in §558.3(d) of this chapter (relating to License Fees).
(2) A complete change of ownership application includes:
(A) the application fee; and
(B) a signed and notarized Change of Ownership Transfer Affidavit (HHSC Form 1092) from the applicant and the agency's current license holder. The form must show intent to transfer agency operations from the current license holder to the applicant beginning on the effective date specified on the change of ownership application.
(3) [(2)] The change of ownership applicant must apply for an [the] initial license by submitting a change of ownership application through the online portal in accordance with §558.23(a) of this subchapter (relating to Change of Ownership) and meet the criteria for a license as described in §558.11 of this subchapter (relating to Criteria and Eligibility for Licensing) and §558.13 of this subchapter (relating to Obtaining an Initial License).
(4) [(3)] If an applicant submits a complete and accurate application through the online portal, has met all the criteria for a license, and HHSC has received funds constituting full payment of all required license fees, [fee] HHSC issues the change of ownership applicant an initial license. The effective date of the license constitutes the licensure change of ownership date.
(5) [(4)] The initial license issued to the new owner through a change of ownership is valid for three years from the date of issuance.
§558.27.
(a) An agency with a current license to provide licensed home health services, licensed and certified home health services, or personal assistance services may qualify for a branch office license, if the parent agency:
[(1) is found to be in substantial compliance with the Statute and this chapter;]
(1) [(2)] has no enforcement action pending against the license; and
(2) [(3)] meets its initial survey requirements before HHSC approves a branch office license.
(b) To apply for a branch office license, an agency must submit an application for the license to HHSC through the online portal, in accordance with §558.12 of this subchapter (relating to General Application).
(c) A designated survey office conducts a review of an agency's request to establish a branch office. The survey office makes a recommendation to approve or disapprove the branch office request.
(d)
HHSC HCSSA Licensing Unit approves or proposes to deny [denies] the application for a branch office license after considering the designated survey office's recommendation. If HHSC HCSSA Licensing Unit proposes to deny the application [denies the application], HHSC Regulatory Enforcement Division sends the agency a written notice:
(1) of its decision; and
(2) the agency's opportunity to appeal its decision through a formal hearing process as described in §558.601 of this chapter (relating to Enforcement Actions).
(e) CMS approves or denies the branch location if an agency is licensed to provide licensed and certified home health services.
(f)
A branch office license expires on the same expiration date as the parent agency's license. To renew a branch office license, the license holder must submit, to HHSC through the online portal, a complete and accurate renewal application and all required fees for the branch office license application, and the agency must [may] renew the branch office license [it] with the parent agency's license.
(g) If HHSC grants a branch office license, it provides the branch office license to the license holder for the parent agency and branch office. The branch office must post the license in a conspicuous place on the licensed branch office premises.
(h)
A branch office must comply with §558.321 of this chapter [title] (relating to Standards for Branch Offices) and the additional standards that relate to the agency's authorized categories under the license.
(i)
Unless an agency is exempt from the survey, as specified in §558.503 of this chapter (relating to Accreditation Process and Exemption from [From] a Survey), HHSC does not renew a branch office license if HHSC [it] has not conducted a health survey of a branch office after issuance of the license to verify compliance with the statute [Statute] and this chapter.
§558.29.
(a)
An agency with a license to provide hospice services may qualify for an ADS license if the parent agency[:]
[(1) is in substantial compliance with the Statute and this chapter; and]
[(2)]
has no enforcement action pending against its license.
(b) To apply for an ADS license, an agency must submit an ADS application to HHSC through the online portal, in accordance with §558.12 of this subchapter (relating to General Application).
(1) In the application, an agency may request to operate an inpatient unit at the ADS location.
(2) To add an inpatient unit to a licensed ADS, an agency must submit a change of service category application through the online portal according to the instructions for requesting HHSC approval, and otherwise comply with requirements of this section.
(c)
After an agency submits an application for an ADS with an inpatient unit, the agency must upload a notification of readiness for Life Safety Code survey to the online portal. HHSC coordinates with [contact] the HHSC Architectural Unit and regional office to request a Life Safety Code survey. [Before HHSC considers whether the application is complete, HHSC determines an agency's compliance with the Life Safety Code requirements §558.871 of this chapter (relating to Physical Environment in a Hospice Inpatient Unit).]
(d) Before HHSC reviews an application for completeness, HHSC determines whether the agency complies with Life Safety Code requirements in Subchapter H, Division 9 of this chapter (relating to Physical Environment in an Inpatient Unit).
(e) [(d)] A designated survey office reviews an agency's application for an ADS license and makes a recommendation to the HHSC HCSSA Licensing Unit [licensing unit] whether to approve or deny the application. The HHSC HCSSA Licensing Unit [licensing unit] approves or proposes to deny [denies] the agency's application.
(f) [(e)] After receiving the proposal to deny the agency's application from the HHSC HCSSA Licensing Unit, HHSC Regulatory Enforcement Division [If HHSC denies an agency's application, HHSC] sends the agency a written notice:
(1) informing the agency of its decision; and
(2) providing the agency with an opportunity to appeal its decision through a formal hearing process as described in §558.601 of this chapter (relating to Enforcement Actions).
(g) [(f)] Except as provided in subsection (h) [(g)] of this section, after HHSC issues a license for an ADS for a hospice [with an] inpatient unit:[,]
(1)
the agency must, after providing inpatient services to a client, submit the Notification of Readiness for a Health Survey [of a Hospice Inpatient Unit] (HHSC Form 2020 [Form 2020-A]), to the designated survey office; and[.]
(2)
HHSC conducts an initial licensure health survey to review the requirements [in §558.871 of this chapter] specified in Subchapter H, Division 7 of this chapter (relating to [Hospice] Inpatient Units) that an HHSC Life Safety Code surveyor did not review during the initial Life Safety Code survey.
(h) [(g)] An agency is not required to request an initial licensure health survey of an ADS for a hospice [with an] inpatient unit if the agency is exempt from the health survey as specified in §558.503 of this chapter (relating to Accreditation Process and Exemption from [From] a Survey). [To demonstrate that it is exempt, the agency must send the accreditation documentation from the accreditation organization to the HHSC designated survey office within seven days after the agency receives the accreditation documentation.]
[(h) If an agency receives accreditation documentation from the accreditation organization after the agency submits a written request to HHSC for an initial licensure health survey, the agency may demonstrate that it is exempt from the survey by sending the accreditation documentation to the HHSC designated survey office before HHSC arrives at the agency to conduct an initial health survey.]
(i)
A Medicare-certified hospice agency must also submit a request to CMS for approval of an ADS, including an ADS for a hospice [with an] inpatient unit. CMS approves or denies the request. An agency must not admit Medicare beneficiaries for reimbursement before receiving CMS approval.
(j) An ADS license expires on the same date the parent agency's license expires. To renew an ADS license, the license holder must submit to HHSC through the online portal a renewal application and all required fees for the ADS license when submitting a renewal application for the parent agency's license.
(k) If HHSC grants an ADS license, it will provide the license to the parent agency. The agency must post the ADS license in a conspicuous place on the licensed ADS premises.
(l)
An ADS must comply with the statute [Statute] and this chapter, including the applicable additional standards for hospice agencies in Subchapter H of this chapter (relating to Standards Specific to Agencies Licensed to Provide Hospice Services) and §558.322 of this chapter (relating to Standards for Alternate Delivery Sites). A Medicare-certified hospice agency's ADS must also comply with the applicable federal rules and regulations for hospice agencies in 42 CFR Part 418.
§558.30.
an] Inpatient Unit at a Parent Agency.
(a)
To operate a hospice [an] inpatient unit at a parent agency, the license holder for the parent agency or an applicant for an initial license to provide hospice services must:
(1)
submit an initial parent application through the online portal according to applicable instructions for requesting HHSC approval to operate a hospice [an] inpatient unit at the parent agency;
(2)
send written notice to HHSC that the agency [it] is ready for a Life Safety Code inspection through the online portal and
(3)
allow HHSC to conduct an on-site Life Safety Code inspection to determine if the inpatient unit is in compliance with
Subchapter H, Division 9
[
§558.871
] of this chapter (relating to Physical Environment in an [a Hospice] Inpatient Unit).[;]
(b) Before reviewing the application for completeness, HHSC determines if the hospice inpatient unit meets all Life Safety Code requirements in Subchapter H, Division 9 of this chapter.
(c) After HHSC issues a license authorizing the hospice inpatient unit, the agency must:
(1) admit and provide hospice services to a client in the hospice inpatient unit; and
(2) except as provided in subsection (e) of this section, submit the Notification of Readiness for a Health Survey (HHSC Form 2020) to HHSC after admitting and providing services to at least one client in the inpatient unit.
[(4) obtain verification from HHSC that the inpatient unit is in compliance with Subchapter H, Division 7 of this chapter (relating to Hospice Inpatient Units) before admitting a client to the inpatient unit;]
[(5) after HHSC issues a license authorizing the inpatient unit, admit and provide hospice services to a client in the inpatient unit; and]
[(6) except as provided in subsection (c) of this section:]
[(A) submit the Notification of Readiness for a Health Survey of a Hospice Inpatient Unit (HHSC Form 2020-A) to HHSC after admitting and providing services to at least one client in the inpatient unit; and]
[(B) be determined by HHSC to be in substantial compliance with the Statute and this chapter, including Subchapter H of this chapter (relating to Standards Specific to Agencies Licensed to Provide Hospice Services).]
(d) [(b)] If the applicant is currently licensed at the time an agency submits an application through the online portal to [notifies] HHSC in accordance with subsection (a)(1) of this section, the agency must not have enforcement action pending against the license, as specified in §558.601 of this chapter (relating to Enforcement Actions), under which the agency would operate the inpatient unit.
(e) [(c)] An agency that provides hospice services is not required to submit the Notification of Readiness for a Health Survey [of a Hospice Inpatient Unit] (HHSC Form 2020 [Form 2020-A]) in accordance with subsection (c)(2) [(a)(6)(A)] of this section if the agency demonstrates that it is exempt from a health survey, as described in §558.503 of this chapter (relating to Accreditation Process and Exemption from [From] a Survey). [The agency may demonstrate that it is exempt from the initial health survey described in §558.521 of this chapter (relating to Requirements for an Initial Survey) by submitting the accreditation documentation from an approved accreditation organization referenced in §558.503 of this chapter to the designated HHSC survey office within seven days after the agency receives the accreditation documentation.]
(f) [(d)] If HHSC grants an application for an initial [parent agency] license for a hospice [with an] inpatient unit or to add a hospice [an] inpatient unit to a [licensed] parent agency's license [agency], the licensed agency and the license holder must comply with the statute [Statute] and this chapter[, including Subchapter H of this chapter].
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603803
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
SUBCHAPTER
C.
DIVISION 2. CONDITIONS OF A LICENSE
26 TAC §§558.208, 558.210, 558.211, 558.213 - 558.220STATUTORY AUTHORITY
The amendments are authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendments affect Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.208.
(a)
If certain information provided on an initial or renewal application changes after HHSC issues the license, an agency must report the change to HHSC via the online portal. The agency must use the HCSSA [Home and Community Support Services Agency] License Application through the online portal[, (HHSC Form 2021)] to report the change. To avoid a late fee, an agency must report a change as required in this subsection and pay in full applicable fees required under subsection (b) of this section, within the time frame specified for the type of change.
(1)
For requirements on reporting a change in the agency's location, see §558.213 of this division (relating to Agency Relocation).[;]
(2)
For requirements on reporting a change in the agency's contact information and operating hours, see §558.214 of this division (relating to Notification Procedures for a Change in Agency Contact Information and Operating Hours).[;]
(3)
For requirements on reporting a change to the agency's name, see §558.215 of this division (relating to Notification Procedures for an Agency Name Change).[;]
(4)
For requirements on reporting a change in the agency's organizational management personnel, see §558.218 of this division (relating to Agency Organizational Changes).[;]
(5)
For requirements on adding or deleting a category of service to the license, see §558.219 of this division (relating to Procedures for Adding or Deleting a Category to the License).[; and]
(6) For requirements on expanding or reducing the agency's service area, see §558.220 of this division (relating to Service Areas).
(7) For requirements on reporting a change in agency accreditation status, see §558.503 of this chapter (relating to Accreditation Process and Exemption from a Survey).
(b)
The schedule of fees an agency must pay when the agency timely submits the application through the online portal [HHSC Form 2021,] to report changes in application information[,] is as follows.
(1) An agency is not required to pay a fee if the agency reports changes to contact information and operating hours, within the required time frame, as specified in §558.214 of this division.
(2) An agency is not required to pay a fee if the agency reports a change in the alternate administrator, within the required time frame, as specified in §558.218 of this division.
(3) An agency must pay a fee of $30 if the agency, within the required time frame, reports one or more of the following changes:
(A) a change in physical location, as specified in §558.213 of this division;
(B) a change in name (legal entity or doing business as), as specified in §558.215 of this division;
(C) a change in administrator, chief financial officer, or controlling person, as specified in §558.218 of this division;
(D) a change in category of service designated on a license, as specified in §558.219 of this division; or
(E) a change in service area, as specified in §558.220 of this division.
(4)
HHSC does not consider a change of information as officially submitted until the online portal reflects a status of payment received[,] if a fee is applicable.
(c)
If an agency untimely submits the application through the online portal [HHSC Form 2021] to report one or more changes referenced in subsection (a) of this section, the agency must pay a late fee of $100. If an agency must pay a fee of $30 for reporting a change referenced in subsection (b)(3) of this section, the $100 late fee is in addition to the $30 fee.
(d) If HHSC determines, based on review of an agency's renewal application, that an agency did not report a change in application information as required by this section, HHSC notifies the agency in writing of the fee amount due for payment and the method for payment.
(e)
If HHSC determines, based on a survey, that an agency did not report a change in application information as required by this section, HHSC notifies the agency to submit an application through the online portal to make the change, which includes the [in writing of the] fee amount due for payment. Reporting the change and paying the required fee does not prevent [preclude] HHSC from taking other enforcement action against the agency as specified in §558.601 of this chapter (relating to Enforcement Actions).
(f) If an agency pays a fee to HHSC to report a change in application information, the fee is not refundable. HHSC accepts payment for a required fee as described in §558.3(f) of this chapter (relating to License Fees).
(g) HHSC may suspend or revoke a license or deny an application for a renewal license if an agency does not pay a fee, as required by this section, within 30 days after HHSC provides written notice of a fee amount due for payment. Within 10 days after receipt of HHSC's written notice of a fee amount due for payment, an agency may submit proof to HHSC that the agency:
(1)
submitted the application [HHSC Form 2021] to timely report a change in application information, as specified in each section [rule] referenced in subsection (a) of this section; and
(2)
paid the fee amount required by this section through [when] the online portal [agency submitted HHSC Form 2021].
§558.210.
(a) An agency must not have a virtual office as its place of business.
(b) If an agency's place of business is in a co-working space, the agency must:
(1) ensure all client communication and documentation are kept confidential, secure and separate from any non-employee or non-contractor of the agency;
(2) prohibit access to the agency's electronic systems, including computers, except to agency employees and contractors; and
(3) ensure the place of business complies with this section and the requirements in §558.507 of this chapter (relating to Agency Cooperation with a Survey).
(c) [(a)] An agency must adopt and enforce a written policy identifying the agency's operating hours.
(d) [(b)] For the purposes of this section, the person in charge means the administrator, the designated alternate administrator, the supervising nurse, [or] the alternate supervising nurse, or the owner of the agency.
(e) [(c)] If an agency is closed during the agency's operating hours or between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday, the agency must provide information on how to contact the person in charge directly by [the person in charge must]:
(1)
posting [post] a notice in a [visible] location accessible to the public outside the agency [that will provide information regarding how to contact the person in charge]; and
(2)
recording [leave] a message on an available answering machine, voicemail, or similar electronic mechanism [that will provide information regarding how to contact the person in charge].
§558.211.
The license must be displayed in a conspicuous place in each [the designated] place of business. If the information on the license is officially amended during the licensure period, the agency will receive a new license to reflect the changes. The most current [a notice must be posted beside the] license must be posted to provide public notice of the change.
§558.213.
(a)
An agency license holder must not transfer a license from one location to another without prior notice to HHSC. If an agency is considering relocation, the license holder [agency] must submit written notice to HHSC to report a change in physical location at least 30 days before the intended relocation by submitting a relocation application through the online portal, unless HHSC grants the agency an exemption from the 30-day time frame as specified in subsection (b) of this section. [A change in physical location for a hospice inpatient unit requires HHSC to conduct a survey to approve the new location.]
(b)
An agency must notify HHSC immediately if an unexpected situation beyond the agency's control makes it impossible for the agency to submit the relocation application through the online portal [written notice to HHSC] no later than 30 days before the agency relocates. HHSC grants or denies the exemption.
(1)
If HHSC grants the exemption, the agency must submit the relocation application through the online portal [written notice to HHSC] as described in subsection (d) [(c)] of this section within 30 days after the date HHSC grants the exemption.
(2)
If HHSC denies the exemption, the agency must [may] not relocate until at least 30 days after the agency submits the relocation application through the online [written notice to HHSC], as described in subsection (d) [(c)] of this section.
(c) An agency license holder that is licensed within the hospice services category providing hospice services in an inpatient unit may not relocate a unit to another location without approval from HHSC. The license holder must submit a complete relocation application no later than 30 days before the agency relocates.
(1) Inpatient unit clients must not be relocated until the new building has been inspected and approved as meeting the Life Safety Code requirements in Subchapter H, Division 9 of this chapter (relating to Physical Environment in an Inpatient Unit).
(2) Following Life Safety Code approval by the HHSC Architectural Unit, the license holder must notify HHSC of the date the inpatient unit will be relocated. If the new inpatient unit meets the standards for operation based on an on-site survey, a license will be issued.
(3) The effective date of the license will be the date all inpatient unit clients are relocated.
(4) The license holder must continue to maintain the license at the current location and must continue to meet all requirements for operation of the inpatient units until the date of the relocation.
(d) [(c)] An agency must report a change in physical location to HHSC in accordance with §558.208 of this division (relating to Reporting Changes in Application Information and Fees).
(e) [(d)] If an agency reports a change in physical location, the agency must pay a fee and may be subject to a late fee, as described in §558.208 of this division.
(f) [(e)] HHSC sends the agency a new license [Notification of Change] reflecting the new location. The agency must post the most current [Notification of Change beside its] license in accordance with §558.211 of this division (relating to Display of License).
(g) [(f)] A Medicare-certified [Medicare certified] home health and hospice agency must comply with applicable federal laws and regulations and the requirements of this section for reporting an agency relocation. A change in physical location for a Medicare-certified agency requires HHSC review.
(h) [(g)] An agency is exempt from the requirements in subsections (a) - (e) [(a) - (d)] of this section when reporting a temporary relocation that results from the effects of an emergency or disaster, as specified in §558.256(o) of this subchapter (relating to Emergency Preparedness Planning and Implementation).
§558.214.
(a) An agency must report to HHSC no later than seven days after a change in the agency's:
(1) telephone number;
(2) mailing address, if different than the physical location; or
(3) operating hours.
(b) An agency must report the changes described in subsection (a) of this section to HHSC in accordance with §558.208 of this division (relating to Reporting Changes in Application Information and Fees) by submitting an application through the online portal.
(c) If an agency reports the information after the timeframes required by this section, the agency must pay a late fee as described in §558.208 of this division.
§558.215.
(a) If an agency intends to change its name (legal entity or assumed (doing business as) name), but does not undergo a change of ownership as defined in §558.23(c) of this chapter (relating to Change of Ownership), the agency must report the name change to HHSC no later than seven days after the effective date of the name change by submitting an application through the online portal.
(b) An agency must report a name change to HHSC in accordance with §558.208 of this division (relating to Reporting Changes in Application Information and Fees).
(c)
If an agency reports a name change, the agency must pay a fee and may be subject to a late fee, as described in §558.208 of this division [(relating to Reporting Changes in Application Information and Fees)].
(d)
After HHSC receives and verifies the required documents and information, HHSC sends the agency a new license [Notification of Change] reflecting the agency's new name. The agency must post the most current license [Notification of Change beside its license] in accordance with §558.211 of this division (relating to Display of License).
§558.216.
(a)
An agency must notify HHSC [in writing] no later than five days after the agency decides to voluntarily withdraw from the Medicare program.
(1) If an agency voluntarily withdraws from the Medicare program and continues to provide services under a licensed-only category, such as licensed home health, hospice, or personal assistance services, the agency must follow the procedures for adding and deleting a category of service as required by §558.219 of this division (relating to Procedures for Adding or Deleting a Category to the License).
(2) If an agency's voluntary withdrawal from the Medicare program is based on the permanent closure of the agency, the agency must also comply with §558.217 of this division (relating to Agency Closure Procedures and Voluntary Suspension of Operations), including written notice of the voluntary closure.
(b)
If an agency chooses to voluntarily withdraw from the Medicare program, or if CMS involuntarily terminates or denies its certification, the license will be affected as follows.[:]
(1)
If an agency licensed to provide licensed and certified home health services has no other license categories remaining on the license after losing its Medicare certification, its license is void and the agency must cease operation. If the agency wants to resume providing services, the agency [it] must apply for an initial license under §558.13 of this chapter (relating to Obtaining an Initial License).
(2) If a Medicare-certified agency has another license category remaining on the current license and the agency wants to continue providing services under the remaining license category, HHSC surveys the agency under the remaining license category.
(c) As specified in §558.601(c)(2) of this chapter (relating to Enforcement Actions), HHSC may take enforcement action against an agency licensed to provide licensed and certified home health services if the agency fails to maintain its Medicare certification. The agency may request an administrative hearing in accordance with §558.601 of this chapter to contest the enforcement action taken by HHSC against the agency.
§558.217.
(a)
An agency, except for a hospice agency providing hospice services in an inpatient unit, must provide written notice to HHSC HCSSA Licensing Unit at least five days before permanent closure of the agency, branch office, or ADS. [Permanent closure. An agency must notify HHSC in writing within five days before the permanent closure of the agency, branch office, or ADS.]
(b) An agency that is licensed within the hospice services category providing hospice services in an inpatient unit must notify HHSC HCSSA Licensing Unit, in writing, at least 30 days before the proposed date of permanent closure of the unit.
(c) A written notice of closure or suspension of operations must include the location of the client records (active and inactive), a client roster, and the name, telephone number, email address, and mailing address of the client record custodian.
[(1) The agency must include in the written notice the reason for closing, the location of the client records (active and inactive), and the name and address of the client record custodian.]
(d) [(2)] If the agency closes with an active client roster, the agency must transfer a copy of the active client record with the client to the receiving agency in order to ensure continuity of care and services to the client.
(e) After all clients listed on the client roster have been discharged, the agency must submit an updated client roster to the HHSC HCSSA Licensing Unit indicating where each client was transferred. This submission acknowledges a cessation of operations.
(f) The previous license holder must maintain all business records, including financial records, agency contracts and agreements, and personnel records, for a minimum of five years from the date of the dissolution of the agency.
[(3) The agency must mail or return the initial license or renewal license to HHSC at the end of the day that services cease.]
(g) [(4)] If an agency continues to operate after the closure date specified in the notice, HHSC may take enforcement action under §558.601 of this chapter (relating to Enforcement Actions) against the agency for operating as an unlicensed agency.
(h) [(b)] Applicability. This subsection applies to an agency licensed to provide licensed home health services, personal assistance services, [and] licensed-only hospice services, and hospice services with an inpatient unit.
(1) Voluntary suspension of operations occurs when an agency voluntarily suspends its normal business operations for 10 or more consecutive days. A voluntary suspension of operations may not last longer than the licensure renewal period. If an agency voluntarily suspends operations, the agency must:
(A) discharge or arrange for backup services for active clients;
(B) provide written notification to the HHSC HCSSA Licensing Unit and designated survey office at least five days before the voluntary suspension of operations, or within two working days before the voluntary suspension of operations, if an emergency occurs that is beyond the agency's control; and
(C) post a notice of voluntary suspension of operations on the entry door of the agency and leave a voice message that informs callers of the voluntary suspension of operations.
(2) An agency licensed with the hospice services category with an inpatient unit must notify HHSC through the online portal indicating that the unit is ready for a Life Safety Code inspection before resuming operations after the voluntary suspension of operations. The HHSC Architectural Unit will conduct an on-site Life Safety Code inspection of the unit to determine if the inpatient unit meets the requirements in Subchapter H, Division 9 of this chapter (relating to Physical Environment in an Inpatient Unit) before resuming operations.
(3) [(2)] An agency must notify the HHSC HCSSA Licensing Unit [licensing unit] in writing, no later than seven days after resuming operations.
§558.218.
(a)
If a change occurs in the following management personnel, an agency must submit an application through the online portal [written notice to HHSC] no later than seven days after the date of a change in:
(1) administrator;
(2) alternate administrator;
(3) chief financial officer; or
(4) controlling person, as defined in §558.2 of this chapter (relating to Definitions).
(b) An agency must report a change in the management personnel listed in subsection (a) of this section to HHSC in accordance with §558.208 of this division (relating to Reporting Changes in Application Information and Fees).
(c) If an agency reports a change in the administrator, chief financial officer, or controlling person, the agency must pay a fee and may be subject to a late fee, as described in §558.208 of this division.
(d) An agency is not required to pay a fee to report a change in alternate administrator, but the agency must pay a late fee, as described in §558.208 of this division, if the agency does not report the change within the time frame required in this section.
(e) A change in the management personnel listed in subsection (a) of this section requires HHSC evaluation and approval. HHSC reviews the required documents and information submitted. HHSC notifies an agency if the information the agency provides does not reflect that a person listed in subsection (a)(1) - (4) of this section meets the required qualifications.
§558.219.
(a) To add or delete a category of service to a license, an agency must submit the appropriate application to HHSC through the online portal at least 30 days before adding or deleting the category.
(b)
The HHSC HCSSA Licensing Unit either approves or proposes to deny [denies] the application to add a category of service no later than 30 days after HHSC receives the application through the online portal, along with payment of the license fee. An agency must not provide the services under the category the agency is adding until the agency receives an updated license with the new category of service listed [written notice of approval from HHSC].
(1)
To add a category of service to a license, an agency must[:]
[(A) be in substantial compliance with the Statute and this chapter; and ]
[(B)]
have no enforcement action pending against the license under §558.601 of this chapter (relating to Enforcement Actions).
(2) If HHSC Licensing Unit denies the application to add a category of service, HHSC Licensing Unit informs the agency of the reason for denial.
(3) HHSC may conduct a survey after the approval of a category.
(c) An agency's submission of an application to delete a category from a license does not preclude HHSC from taking enforcement action as appropriate in accordance with Subchapter F of this chapter (relating to Enforcement).
(d) An agency must submit to HHSC the application to add or delete a category of service in accordance with §558.208 of this division (relating to Reporting Changes in Application Information and Fees).
(e) If an agency submits an application to add or delete a category of service, the agency must pay a fee and may be subject to a late fee, as described in §558.208 of this division.
(f)
If HHSC grants an agency's application to add or delete a category of service, HHSC sends the agency a new license [Notification of Change] reflecting the change in the category of service. The agency must post the new [Notification of Change beside its] license in accordance with §558.211 of this division (relating to Display of License).
§558.220.
(a)
An agency must identify its licensed service area when submitting an application for an initial or renewal license through the online portal. [A branch office or ADS must be located within the parent agency's licensed service area. An agency must not provide services outside its licensed service area, except as provided in subsections (i) and (j) of this section.]
(b) An agency must not provide in-person or off-site services to individuals who reside outside its licensed service area, except as provided in subsections (m) and (n) of this section.
(c) An agency that provides teleservices to clients in its service area must ensure compliance with Division 6 of this subchapter (relating to Telehealth, Telemedicine, Telemonitoring, and Telecommunication).
(d) A branch office or ADS must be located within the parent agency's licensed service area.
(e) [(b)] An agency must maintain adequate staff to provide services and to supervise the provision of services.
(f) [(c)] An agency may expand its service area at any time during the licensure period. An agency must submit an application to HHSC through the online portal to expand the agency's service area at least 30 days before the expansion, unless HHSC grants the agency an exemption from the 30-day time frame as specified in subsection (g) [(d)] of this section.
(g) [(d)] An agency is exempt from the requirement to submit an application to HHSC through the online portal no later than 30 days before the agency expands its service area if HHSC determines an emergency situation exists that would affect client health and safety.
(1) An agency must notify HHSC immediately of a possible emergency situation that would affect client health and safety.
(2) HHSC grants or denies an exemption from the 30-day application submission requirement.
(A)
If HHSC grants an exemption, the agency must submit an application to HHSC through the online portal, as described in subsection (h) [(e)] of this section, no later than 30 days after the date HHSC grants the exemption.
(B)
If HHSC denies an exemption, the agency may not expand the agency's service area until at least 30 days after the agency submits the written notice to HHSC, as described in subsection (h) [(e)] of this section.
(h) [(e)] If an agency intends to expand or reduce the agency's service area, the agency must submit an application to HHSC through the online portal, in accordance with §558.208 of this division [subchapter] (relating to Reporting Changes in Application Information and Fees).
(i) [(f)] If an agency reports a change in service area, the agency must pay a fee and may be subject to a late fee, as described in §558.208 of this division [subchapter].
(j) [(g)] An agency may reduce its service area at any time during the licensure period. An agency must submit an application to HHSC through the online portal informing HHSC that the agency reduced its service area, no later than 10 days after the reduction.
(k) [(h)] HHSC sends the agency a Notification of Change reflecting the change in service area. An agency is not required to post the Notification of Change [in service area] beside its license.
(l) [(i)] An agency is exempt from the requirements described in subsections (f)- (i) [(c) - (f)] of this section if a temporary expansion results from an emergency or disaster, as specified in §558.256(o) of this subchapter (relating to Emergency Preparedness Planning and Implementation).
(m) [(j)] An agency may provide temporary services to a HCSSA client outside the agency's licensed service area, but within the State of Texas, in accordance with this subsection. For [and, for] an agency licensed to provide hospice services, the agency must comply with the additional standards in §558.830 of this chapter (relating to Provision of Hospice Core Services).
(1)
The agency may provide the services for no more than 60 consecutive days, unless the agency expands its service area as described in subsections (h) and (i) [(e) and (f)] of this section.
(2)
The client must live [reside] in the agency's service area and must intend to return to that residence when the 60 consecutive day period ends.
(3) The client must be receiving services from the agency at the time the client leaves the agency's service area.
(4) [(3)] The agency must maintain compliance with the statute [Statute] and this chapter and, if applicable, federal home health and hospice regulations.
(5) [(4)] The agency must document in the client record the start and end dates for the temporary services.
(6) [(5)] An agency's authority to provide services to a client outside its service area may depend on regulations or requirements established by the client's private or public funding source, including a health maintenance organization or other private third-party insurance; Medicaid, under 42 United States Code Chapter 7, Subchapter XVIII; or a state-funded program. The agency is responsible for knowing these requirements.
(n) [(k)] If a client notifies an agency that the client is leaving the agency's service area and the agency does not provide services in accordance with subsection (m) [(j)] of this section, the agency must inform the client that leaving the agency's service area requires the agency to:
(1) place the client's services on hold in accordance with the agency's written policy, required by §558.281 of this subchapter (relating to Client Care Policies), until the client returns to the agency's service area;
(2) transfer and discharge the client in accordance with §558.295 of this subchapter (relating to Client Transfer or Discharge Notification Requirements) and the agency's written policy required by §558.281 of this subchapter; or
(3) discharge the client in accordance with §558.295 of this subchapter and the agency's written policy required by §558.281 of this subchapter.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603804
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
DIVISION 3. AGENCY ADMINISTRATION
26 TAC §558.251STATUTORY AUTHORITY
The repeal is authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The repeal affects Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.251.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603805
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
26 TAC §§558.242 - 558.250
STATUTORY AUTHORITY
The amendments are authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendments affect Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.242.
(a) An agency must prepare and maintain a current written description of the agency's organizational structure. The document may be either in the form of a chart or a narrative.
(b) The description must include:
(1) all services provided by the agency;
(2) the governing body, administrator, alternate administrator, supervising nurse, alternate supervising nurse, advisory committee, interdisciplinary team and, for a personal assistance services agency, a supervisor position within the agency, and staff, as appropriate, based on services provided by the agency; and
(3)
the lines of authority and the delegation of responsibility, [down to and] including the client care level.
§558.243.
(a) Administrative responsibilities.
(1)
A license holder, or the license holder's designee, must designate an individual to serve as the administrator of the agency. The identity of the individual must be included in the application submitted through the online portal in accordance with §558.218 of this subchapter (relating to Agency Organizational Changes). The individual must meet [who meets] the qualifications and conditions set out in §558.244 of this division (relating to Administrator Qualifications and Conditions and Supervising Nurse Qualifications) to serve as the administrator of the agency.
(2)
A license holder, or the license holder's designee, must designate an individual to serve as the alternate administrator. The identity of the alternate administrator must be included in the application submitted through the online portal in accordance with §558.218 of this subchapter. The alternate administrator must meet the qualifications and conditions set out in §558.244 of this division. The alternate administrator must meet the same qualifications and conditions required for an administrator to act when the administrator is absent. [A license holder, or the license holder's designee, must designate in writing an alternate administrator who meets the qualifications and conditions of an administrator to act in the absence of the administrator.]
(3) If a license holder is issued separate licenses for the purposes of creating separate business entities for multiple categories of service, the licensed agencies may share a single administrator and alternate administrator.
(4) The date of designation for an administrator and alternate administrator is the date the administrator and alternate administrator sign the job description as required by §558.246(e) of this division (relating to Personnel Records).
(b) Administrator responsibilities.
(1) An administrator must be responsible for implementing and supervising the administrative policies and operations of the agency and for administratively supervising the provision of all services to agency clients on a day-to-day basis. An administrator must:
(A) manage the daily operations of the agency;
(B) organize and direct the agency's ongoing functions;
(C) administratively supervise the provision of quality care to agency clients;
(D) supervise to ensure implementation of agency policy and procedures;
(E) ensure that the documentation of services provided is accurate and timely;
(F) employ or contract with qualified personnel;
(G) ensure adequate staff education and evaluations, according to requirements in §558.245(b) of this division (relating to Staffing Policies);
(H) ensure the accuracy of public information materials and activities;
(I)
implement an effective budgeting and accounting system that promotes the health and safety of the agency's clients; [and]
(J)
supervise and evaluate client satisfaction survey reports on all clients served; and[.]
(K) develop and implement an acceptable plan of correction in response to cited deficiencies and violations.
(2)
An administrator or alternate administrator must be available to agency personnel during agency operating hours. The availability must be in person, by telephone, or through telecommunications. Availability requirements must comply with this chapter, including §558.210 of this subchapter (relating to Agency Place of Business and Operating Hours), §558.404(h)(2) of this chapter (relating to Standards Specific to Agencies Licensed to Provide Personal Assistance Services), §558.523 of this chapter (relating to Personnel Requirements for a Survey), and §558.527 of this chapter (relating to Plan of Removal). [, in person or by telephone, during the agency's operating hours and in accordance with the rules in this chapter, including §558.210 of this subchapter (relating to Agency Operating Hours), §558.404(h)(2) of this chapter (relating to Standards Specific to Agencies Licensed to Provide Personal Assistance Services), §558.523 of this chapter (relating to Personnel Requirements for a Survey), and §558.527 of this chapter (relating to Post-Survey Procedures).]
(3)
An administrator must designate, in writing, an agency employee who must provide HHSC representatives [surveyors] entry to the agency to start the survey process in accordance with §558.523 [§558.523(e)] of this chapter (relating to Personnel Requirements for a Survey), when [if] the administrator and alternate administrator are not available.
(c) Supervision of services.
(1) Except as provided in paragraph (3) of this subsection, an agency licensed to provide licensed home health services, licensed and certified home health services, or hospice services must directly employ or contract with an individual who meets the qualifications in §558.244 of this division to serve as the supervising nurse.
(2) An agency must designate, in writing, a similarly qualified alternate to serve as supervising nurse in the absence of the supervising nurse.
(A) The supervising nurse or alternate supervising nurse must:
(i) always be available to agency personnel, in person, through telecommunications, or by telephone, to provide and supervise onsite skilled services to clients;
(ii) participate in activities relevant to services furnished, including the development of qualifications and assignment of agency personnel;
(iii) ensure that a client's plan of care or care plan is executed as written; and
(iv)
ensure that an appropriate healthcare [health care] professional performs a reassessment of a client's needs:
(I) when there is a significant health status change in the client's condition;
(II) at the physician's request; or
(III) after hospital discharge.
(B) A supervising nurse may also be the administrator of the agency, if the supervising nurse meets the qualifications and conditions of an administrator described in §558.244(a) and (b) of this division.
(3) An agency that provides only physical, occupational, speech or respiratory therapy, medical social services, or nutritional counseling is not required to employ or contract with a supervising nurse. A qualified licensed professional must supervise these services, as applicable.
(4) An agency that employs two or more registered nurses must:
(A) have a workplace violence prevention committee;
(B) develop workplace violence prevention policies and procedures; and
(C) implement workplace violence requirements in accordance with Texas Health and Safety Code Chapter 331.
(d) Supervision of branch offices and ADSs. An agency must adopt and enforce a written policy relating to the supervision of branch offices, inpatient units, or ADSs, if established. This policy must be consistent with the following:
(1)
for a branch office, §558.27 of this chapter (relating to Application and Issuance of an Initial Branch Office License) and §558.321 of this subchapter [chapter] (relating to Standards for Branch Offices); [or]
(2) for an inpatient unit, Subchapter H of this chapter (relating to Standards Specific to Agencies Licensed to Provide Hospice Services); or
(3) [(2)] for an ADS, §558.29 of this chapter (relating to Application and Issuance of an Alternate Delivery Site License) and §558.322 of this subchapter [chapter] (relating to Standards for Alternate Delivery Sites).
§558.244.
(a) Administrator qualifications.
(1) For an agency licensed to provide licensed home health services, licensed and certified home health services, or hospice services, the administrator and the alternate administrator must:
(A) be a licensed physician, RN, licensed social worker, licensed therapist, or licensed nursing home administrator with at least one year of management or supervisory experience in a health-related setting, such as:
(i)
a HCSSA [home and community support services agency];
(ii) a hospital;
(iii) a nursing facility;
(iv) a hospice;
(v) an outpatient rehabilitation center;
(vi) a psychiatric facility;
(vii) an intermediate care facility for individuals with an intellectual disability or related conditions; or
(viii)
a licensed healthcare [health care] delivery setting providing services for individuals with functional disabilities; or
(B) have a high school diploma or a general equivalency degree (GED) with at least two years of management or supervisory experience in a health-related setting, such as:
(i)
a HCSSA [home and community support services agency];
(ii) a hospital;
(iii) a nursing facility;
(iv) a hospice;
(v) an outpatient rehabilitation center;
(vi) a psychiatric facility;
(vii) an intermediate care facility for individuals with an intellectual disability or related conditions; or
(viii)
a licensed healthcare [health care] delivery setting providing services for individuals with functional disabilities.
(2)
For an agency licensed to provide hospice services, in addition to the qualifications listed in paragraph (1)[(A) or (B)] of this subsection, the administrator and the alternate administrator must:
(A) be a hospice employee; and
(B) have any additional education and experience required by the hospice's governing body, as specified in the agency's job description.
(3) For an agency licensed to provide only personal assistance services, the administrator and the alternate administrator must meet at least one of the following qualifications:
(A) have a high school diploma or a GED with at least one year of experience or training in caring for individuals with functional disabilities;
(B) have completed two years of full-time study at an accredited college or university in a health-related field; or
(C)
meet the qualifications listed in paragraph (1)[(A) or (B)] of this subsection; and[.]
(D) have completed the presurvey training or have documentation of completion of the presurvey training up to 12 months prior to the date of designation.
(b) Administrator conditions.
(1) An administrator and alternate administrator must be able to read, write, and comprehend English.
(2)
An administrator and alternate administrator [designated as an administrator or alternate administrator for the first time on or after December 1, 2006,] must meet the initial educational training requirements specified in §558.259 of this division (relating to Initial Educational Training in Administration of Agencies).
(3)
An administrator and alternate administrator [designated as an administrator or alternate administrator before December 1, 2006,] must meet the continuing education requirements specified in §558.260 of this division (relating to Continuing Education in Administration of Agencies).
(4)
A person is not eligible to be the administrator or alternate administrator of any agency if the person was employed as an administrator or alternate administrator for an agency during a period of time when HHSC took enforcement action, under §558.601 of this chapter (relating to Enforcement Actions), against the agency that employed the person as the agency's administrator or alternate administrator [the administrator of an agency cited with a violation that resulted in HHSC taking enforcement action against the agency while the person was the administrator of the cited agency].
(A) For purposes of this paragraph, the "period of time" means the period during which the administrator or alternate administrator was employed in the last one year as an administrator or alternate administrator with the agency when HHSC took enforcement action against the agency that employed the person as the agency's administrator or alternate administrator. This paragraph applies for 12 months after the date of the enforcement action.
(B)
For purposes of this paragraph, "enforcement action" means: [license revocation, suspension, emergency suspension of a license, denial of an application for a license, or the imposition of an injunction, but it does not include administrative or civil penalties.]
(i) license suspension;
(ii) immediate license suspension;
(iii) license revocation;
(iv) immediate license revocation;
(v) denial of license renewal; or
(vi) denial of renewal license application.
(C)
If an agency appeals an enforcement action, in accordance with §558.601 of this chapter, the enforcement action takes effect when the agency's appeal rights are exhausted and HHSC's enforcement action is upheld. If the agency prevails and HHSC's enforcement action is not upheld, this paragraph does not apply. [If HHSC prevails in one enforcement action against the agency and proceeds with, but does not prevail in, another enforcement action based on some or all of the same violations, this paragraph does not apply.]
(5) An administrator and alternate administrator must not be convicted of an offense described in Chapter 560 of this title (relating to Denial or Refusal of License) during the time frames described in that chapter.
(c) Supervising nurse qualifications.
(1) For an agency without a home dialysis designation, a supervising nurse and alternate supervising nurse must each:
(A)
be an RN licensed in Texas or in accordance with the Texas Board of Nursing rules, 22 TAC Chapter 220 (relating to [for] Nurse Licensure Compact) [(NLC)]; [and]
(B)
have at least one year of experience as an RN within the last 36 months; and[.]
(C) have completed the presurvey training or have documentation of completion of the presurvey training up to 12 months before the date of designation.
(2) For an agency with home dialysis designation, a supervising nurse and alternate supervising nurse must each:
(A) provide onsite supervision of staff and services to clients;
(B) have completed the presurvey training; and
(C) [(A)] be an RN licensed in Texas or in accordance with the Texas Board of Nursing rules, 22 TAC Chapter 220; [for NLC,] and[:]
(i) have at least three years of current experience in hemodialysis; or
(ii) have at least two years of experience as an RN and hold a current certification from a nationally recognized board in nephrology nursing or hemodialysis; or
(D) [(B)] be a nephrologist or physician with training or demonstrated experience in the care of ESRD clients.
§558.245.
(a) An agency must adopt and enforce written staffing policies that govern all personnel used by the agency, including employees, volunteers, and contractors as outlined in subsection (b) of this section.
(b) An agency's written staffing policies must:
(1) include requirements for orientation to the policies, procedures, and objectives of the agency;
(2) include requirements for participation by all personnel in job-specific training. Agency training program policies must ensure:
(A)
[ensure] personnel are properly oriented to tasks performed;
(B)
personnel demonstrate [ensure demonstration of] competency for tasks when competency cannot be determined through education, license, certification, or experience;
(C)
[ensure] a continuing systematic program exists for the training of all personnel; and
(D)
[ensure] personnel are informed of changes in techniques, philosophies, goals, client's rights, and products relating to client's care;
(3) address participation by all personnel in appropriate employee development programs;
(4) include a written job description (statement of those functions and responsibilities that constitute job requirements) and job qualifications (specific education and training necessary to perform the job) for each position within the agency;
(5)
include procedures for processing criminal history checks and searches of the medication aide registry (MAR), the nurse aide registry (NAR), and the Search Engine for Multi-Agency Reportable Conduct (SEMARC) [nurse aide registry and the employee misconduct registry] for [unlicensed] personnel in accordance with §558.247 of this division (relating to Verification of Employability and Use of [Unlicensed] Persons as Employees, Volunteers, and Contractors);
(6) ensure annual evaluation of employee and volunteer performance;
(7) address employee and volunteer disciplinary action and procedures;
(8) address the use of volunteers, if volunteers are used by the agency. The policy must be in compliance with §558.248 of this division (relating to Volunteers);
(9)
address requirements for providing and supervising services to pediatric clients which [. Services provided to pediatric clients] must be provided by staff who have been instructed and have demonstrated competency in the care of pediatric clients; and
(10)
include a requirement that all personnel who are direct care staff and who have direct contact with clients (employed by or under contract with the agency) sign a statement that the personnel [they] have read, understand, and will comply with all applicable agency policies.
(c) Staff supervision may occur using telecommunications if this method is effective for meeting client needs and ensuring staff compliance.
(d) Agency training may be provided using virtual methods if techniques and clinical competencies can be learned through virtual training. If a staff member receives training in clinical tasks through virtual training, the agency supervisor for a personal assistance services agency or the supervising RN for a home health or hospice agency must verify that competencies are demonstrated and evaluated in person.
§558.246.
(a)
An agency must maintain a personnel record for an employee and volunteer, including for the administrator or alternate administrator regardless of ownership of the agency. [A personnel record may be maintained electronically if it meets the same requirements as a paper record. All information must be kept current. A personnel record must include the following:]
(b) All electronic personnel records must comply with §558.304 of this subchapter (relating to Standards for Electronic Record Maintenance and Storage).
(c) In addition to requirements of subsection (e) of this section, an agency must maintain a personnel record for the administrator and alternate administrator that includes documentation of initial and continuing educational training in accordance §558.259 of this division (relating to Initial Educational Training in Administration of Agencies) and §558.260 of this division (relating to Continuing Education in Administration of Agencies). The documentation must contain:
(1) the name of the class or workshop;
(2) the course content (such as the curriculum outline);
(3) the hours and dates of the training; and
(4) the name and contact information of the entity and trainer who provided the training.
(d) An agency must ensure that all personnel records are kept current and accurate.
(e) Each personnel record must include:
(1)
a signed job description, including [and] qualifications for each position accepted, or a signed statement that the individual [person] read and accepted the job description and qualifications for each position accepted;
(2) an application for employment or volunteer agreement;
(3)
verification of license, permit [permits], references, job experience, and educational requirements, [as conducted by the agency to verify qualifications for each position accepted];
(4) for the administrator and alternate administrator, the date of employment and date of designation to the position;
(5) [(4)] performance evaluations and disciplinary actions;
(6) [(5)] the signed statement about compliance with agency policies required by §558.245(b)(10) of this division (relating to Staffing Policies), if applicable; and
(7) [(6)] for an unlicensed employee or [and] unlicensed volunteer whose duties would or do include [face-to-face] contact with a client:
(A)
a printed or electronic copy of the results of the initial and annual searches of the medication aide registry (MAR), the nurse aide registry (NAR), and the Search Engine for Multi-Agency Reportable Conduct (SEMARC) established under Texas Health and Safety Code Chapter 810; [employee misconduct registry (EMR) obtained from the HHSC website;] and
(B)
documentation that the employee, in accordance with §558.247(c)(2) [§558.247(a)(4)] of this division (relating to Verification of Employability and Use of [Unlicensed] Persons as Employees, Volunteers, and Contractors), or volunteer, in accordance with §558.247(h)(2) [§558.247(b)(4)] of this division, received written information about the SEMARC results [EMR].
(f) [(b)] An agency may store [keep] a complete and accurate personnel record for each employee and volunteer at any location chosen by the agency. When a personnel record is not stored at the site of a survey, the agency must provide the record to a HHSC representative on request, as required by §558.507(c) of this chapter (relating to Agency Cooperation with a Survey). [an employee and volunteer in any location, as determined by the agency. An agency must provide personnel records not stored at the site of a survey upon request by a HHSC surveyor, as specified in §558.507(c) of this chapter (relating to Agency Cooperation with a Survey).]
§558.247.
Unlicensed] Persons as Employees, Volunteers, and Contractors.
(a)
This section applies to an applicant for employment, an individual seeking a contract, or an individual seeking to volunteer for the agency if the individual's duties may or do include direct contact with a client. [The provisions in this subsection apply to an unlicensed applicant for employment and an unlicensed employee, if the person's duties would or do include face-to-face contact with a client.]
(b) An unlicensed employee or contractor who applies for a position that has or would have direct contact with a client is considered an unlicensed applicant and must comply with this subsection.
(1) Before an agency hires an unlicensed applicant, the agency must conduct an initial verification of employability for use of the unlicensed applicant by conducting a criminal history check.
(A) [(1)] The [An] agency must conduct an initial [a] criminal history check authorized by, and in compliance with, Texas Health and Safety Code Chapter 250 [(relating to Nurse Aide Registry and Criminal History Checks of Employees and Applicants for Employment in Certain Facilities Serving the Elderly, Persons with Disabilities, or Persons with Terminal Illnesses)] for an unlicensed applicant. [for employment and an unlicensed employee.]
(B) [(2)] The agency must not employ or use an unlicensed applicant whose criminal history check includes a conviction listed in Texas Health and Safety Code §250.006 that bars employment[,] or a conviction the agency has determined is a contraindication to employment. If an applicant's [or employee's] criminal history check includes a conviction of an offense that is not listed in Texas Health and Safety Code §250.006, the agency must document its review of the conviction and its determination of whether the conviction is a contraindication to employment.
(2) [(3)] Before the agency hires an unlicensed applicant, or before an unlicensed employee's first face-to-face contact with a client, the agency must search the medication aide registry (MAR), and if applicable, the nurse aide registry (NAR) [search the nurse aide registry (NAR) and the employee misconduct registry (EMR) using the HHSC website] to determine if the applicant or employee is listed in either registry as unemployable. The agency must not employ an unlicensed applicant who is listed as unemployable in either registry.
(c) Before an agency hires or contracts with any person who may have direct contact with a client, the agency must search the Search Engine for Multi-Agency Reportable Conduct (SEMARC) established under Texas Health and Safety Code Chapter 810 to determine if the person is unemployable.
(1) If the person's name is on the SEMARC, the person is unemployable, and the agency may not hire or contract with the person.
(2) [(4)] The agency must provide written information about the SEMARC to any employee in compliance with the requirements listed in §561.3(c) of this title (relating to Employment and Registry Information). [EMR to an unlicensed employee in compliance with the requirements of 40 TAC §93.3(c) (relating to Employment and Registry Information).]
(d) [(5)] In addition to an [the] initial verification of employability, the agency must search the MAR, if applicable, [search] the NAR, and the SEMARC [the EMR] to determine if an [the] employee or contractor is listed as unemployable in any of these registries at least once every 12 months. [either registry as follows:]
[(A) for an employee most recently hired before September 1, 2009, by August 31, 2011, and at least every twelve months thereafter; and]
[(B) for an employee most recently hired on or after September 1, 2009, at least every 12 months.]
(e) [(6)] The agency must immediately discharge an [unlicensed] employee or contractor whose duties would or do include direct [face-to-face] contact with a client when the agency becomes aware:
(1) [(A)] that the employee or contractor is listed [designated] in the MAR, the NAR, or the SEMARC [EMR] as unemployable; or
(2) [(B)] that the employee's or contractor's criminal history check reveals conviction of a crime that bars employment or that the agency has determined is a contraindication to employment.
(f) As permitted by Texas Health and Safety Code §250.003(b), an agency may employ an applicant in an emergency requiring immediate employment on a temporary or interim basis, if the applicant is not listed in the MAR, the NAR, or the SEMARC as unemployable, pending the results of a criminal history check. The agency must:
(1) request the criminal history check within 72 hours of employment; and
(2) maintain documentation of the emergency requiring temporary or interim employment.
(g) [(b)] The provisions in this subsection apply to an unlicensed applicant for a volunteer position if the person's duties would or do include direct [face-to-face] contact with a client.
(1)
An agency must conduct a criminal history check before an unlicensed applicant is placed in a volunteer position [volunteer's first face-to-face contact with a client of the agency].
(2)
The agency must not use the services of an unlicensed volunteer for duties that would or do include direct [face-to-face] contact with a client whose criminal history information includes a conviction that bars employment under Texas Health and Safety Code §250.006 or a conviction the agency has determined is a contraindication to employment. If an unlicensed volunteer's criminal history check includes a conviction of an offense that is not listed in Texas Health and Safety Code §250.006, the agency must document its review of the conviction and its determination of whether the conviction is a contraindication to employment.
(3)
Before an unlicensed volunteer's first direct [face-to-face] contact with a client, the agency must conduct a search of the MAR, if applicable, [NAR] and the NAR [EMR using the HHSC website] to determine if an unlicensed volunteer is listed [in either registry] as unemployable. The agency must not use the services of an unlicensed volunteer who is listed as unemployable in either registry.
[(4) The agency must provide written information about the EMR that complies with the requirements of 40 TAC §93.3(c) to an unlicensed volunteer within five working days from the date of the person's first face-to-face contact with a client].
(h) The provisions in this subsection apply to a licensed or unlicensed applicant for a volunteer position if the person may have direct contact with a client.
(1) Before an agency may place a person in a volunteer position that may have direct contact with a client, the agency must search the SEMARC established under Texas Health and Safety Code Chapter 810 to determine if the person is unemployable. If the person's name is on the SEMARC, the person is unemployable, and the agency may not use the services of the volunteer.
(2) The agency must provide written information about the SEMARC to a volunteer who may have direct contact with a client in compliance with the requirements listed in §561.3(c) of this title.
(i) [(5)] In addition to the initial verification of employability, the agency must search the MAR, if applicable, [NAR] and the NAR at least every 12 months [EMR] to determine if an unlicensed [a] volunteer whose duties would or do include direct contact with a client is listed as unemployable. [is designated in either registry as unemployable, as follows:]
[(A) for a volunteer with face-to-face contact with a client for the first time before September 1, 2009, by August 31, 2011, and at least every twelve months thereafter; and]
[(B) for a volunteer with face-to-face contact with a client for the first time on or after September 1, 2009, at least every twelve months.]
(j) [(6)] The agency must immediately stop using the services of an unlicensed volunteer for duties that would or do include direct [face-to-face] contact with a client when the agency becomes aware that:
(1) [(A)] the unlicensed volunteer is listed [designated] in the MAR or the NAR as unemployable [or the EMR as unemployable]; or
(2) [(B)] the unlicensed volunteer's criminal history check reveals conviction of a crime that bars employment or that the agency has determined is a contraindication to employment.
(k) In addition to the initial verification of employability, an agency must search SEMARC at least every 12 months to determine if a licensed or unlicensed volunteer who may have direct contact with a client is listed in the SEMARC as unemployable.
(l) The agency must immediately stop using the services of a licensed or unlicensed volunteer who may have direct contact with a client when the agency becomes aware that the volunteer is listed in the SEMARC as unemployable.
(m) An agency shall suspend the employment or contract of a person whom HHSC finds has engaged in reportable conduct under Texas Health and Safety Code Chapter 253 while the person exhausts any applicable appeals process, including informal and formal appeals and any hearing or judicial review conducted in accordance with Texas Health and Safety Code §253.004 or §253.005, pending a final decision by an administrative law judge. The agency may not reinstate the person's employment or contract during the course of any applicable appeals process.
(n) [(c)] Upon request by HHSC, an agency must provide documentation to demonstrate compliance with subsections (b) - (m) [(a) and (b)] of this section.
(o) [(d)] An agency that contracts with another agency or organization for an unlicensed person to provide home health services, hospice services, or personal assistance services under arrangement must also comply with the requirements in
§558.289(c) and (d) [§558.289(c)-(d)] of this subchapter (relating to Independent Contractors and Arranged Services).
§558.248.
(a) This section applies to all licensed agencies. However, agencies certified by CMS to provide hospice services also must comply with 42 CFR §418.78, Conditions of Participation--Volunteers.
(b) An agency may use volunteers in medical, healthcare professional, administrative, and direct client care roles, such as attendants, home health aides, and hospice aides.
(c) [(b)] If an agency uses volunteers, the agency must use volunteers in defined roles under the supervision of a designated agency employee.
(1) A volunteer must meet the same requirements and standards in this chapter that apply to agency employees performing the same activities.
[(2) An agency may use volunteers in administrative and direct client care roles.]
(2) [(3)] Volunteers must document services provided to a client and, if applicable, services provided to the client's family.
§558.249.
Self-Reported] Incidents of Abuse, Neglect, and Exploitation.
(a)
The following terms in this section or §558.250 of this division (relating to Agency Investigations) [words and terms, when used in this section or §558.250 of this division (relating to Agency Investigations),] have the following meanings, unless the context clearly indicates otherwise.
[(1) Abuse, neglect, and exploitation--Have the meanings assigned by:]
[(A) Chapter 711, Subchapter A of this title (relating to Introduction), if the term is used in connection with alleged conduct against a child or an adult receiving services from certain providers, as defined in Texas Human Resources Code §48.251, or against a child receiving services from an agency, as that term is defined in this chapter, whose employee is the alleged perpetrator; or]
[(B) 40 TAC Chapter 705, Subchapter A (relating to Definitions), if the term is used in connection with alleged conduct against an adult, other than as described in subparagraph (A) of this paragraph.]
[(2) Adult--A client who is:]
[(A) 18 years of age or older; or]
[(B) under 18 years of age who:]
[(i) is or has been married; or]
[(ii) has had the disabilities of minority removed pursuant to the Texas Family Code Chapter 31.]
(1) [(3)] Agent--An individual such as student or volunteer, [(e.g., student, volunteer),] not employed by but working under the auspices of an agency.
(2) [(4)] Cause to believe--An agency knows, suspects, or receives an allegation about [regarding] abuse, neglect, or exploitation (ANE).
[(5) Child--A client under 18 years of age who:]
[(A) is not and has not been married; or]
[(B) has not had the disabilities of minority removed pursuant to the Texas Family Code Chapter 31.]
(3) [(6)] Employee--An officer, an individual directly employed by an agency or a contractor, volunteer, or agent working under the auspices of an agency.
(b)
An agency must adopt and enforce a written policy that explains the agency's procedures for preventing, detecting, and reporting alleged acts of ANE of a client by an agency employee to HHSC Complaint and Incident Intake (CII). [relating to the agency's procedures for reporting alleged acts of abuse, neglect, and exploitation of a client by an employee of the agency.]
(c)
If an agency has cause to believe that a client served by the agency has been abused, neglected, or exploited by an agency employee, the agency must report the alleged ANE to HHSC CII, through the online portal, by calling 1-800-458-9858, or through email immediately but not later than one hour after suspecting or learning of the incident. The following information must be reported to HHSC CII: [the information immediately, meaning within 24 hours, to:]
(1)
name, age, and address of the client; [the Department of Family and Protective Services (DFPS) at 1-800-252-5400, or through the DFPS secure website at www.txabusehotline.org; and]
(2)
name and address of the LAR, if available; [HHSC at 1-800-458-9858.]
(3) nature and extent of the client's condition;
(4) basis of the reporter's knowledge; and
(5) any other relevant information.
§558.250.
(a) Written policy.
(1) An agency must adopt and enforce a written policy relating to the agency's procedures for investigating complaints and reports of abuse, neglect, and exploitation (ANE).
(2) The policy must meet the requirements of this section.
(b)
Reports of ANE [abuse, neglect, and exploitation (ANE)].
(1) Immediately upon witnessing the act or upon receipt of the allegation, an agency must initiate an investigation of known and alleged acts of ANE of a client by agency employees, including volunteers and contractors.
(2) An agency must complete an HHSC Provider Investigation Report form and include the following information:
(A) incident date;
(B) the name and address of the agency reporting the incident;
(C) [(B)] the name of the alleged victim;
(D) the alleged victim's diagnosis and cognitive status;
(E) [(C)] the age of the alleged victim at the time of the incident;
(F) the name of the LAR or party responsible for the victim, if applicable;
(G) [(D)] the name of the alleged perpetrator;
(H) copies of the most recent checks on the Search Engine for Multi-Agency Reportable Conduct (SEMARC), MAR, if applicable, and NAR;
(I) the date that the criminal history check was completed;
(J) [(E)] any witnesses;
(K) [(F)] the allegation;
(L) [(G)] any injury or adverse effect;
(M) [(H)] any assessments made;
(N) [(I)] any treatment required;
(O) [(J)] the investigation summary; and
(P) [(K)] any action taken.
(3)
The agency must submit the completed HHSC Provider Investigation Report (Form 3613) using the online portal or by email no later than the 10th day after the agency reports the alleged ANE to HHSC CII. [An agency must send the completed HHSC Provider Investigation Report form to HHSC Complaint Intake Unit no later than the 10th day after reporting the act to the Department of Family and Protective Services and HHSC.]
(c)
Non-abuse, neglect, or exploitation agency [Agency] complaint investigations.
(1)
An agency must investigate non-abuse, neglect, or exploitation complaints made by a client, a client's family or guardian, or a client's healthcare [health care] provider, in accordance with this subsection, regarding:
(A) treatment or care that was furnished by the agency;
(B) treatment or care that the agency failed to furnish; or
(C) a lack of respect for the client's property by anyone furnishing services on behalf of the agency.
(2) An agency must:
(A) document receipt of the complaint and initiate a complaint investigation within 10 days after the agency's receipt of the complaint; and
(B) document all components of the investigation.
(d)
Completing agency investigations. An agency must complete the investigation and documentation within 30 days after the agency receives a complaint [or report of abuse, neglect, and exploitation,] unless the agency has and documents reasonable cause for a delay.
(e) Retaliation.
(1)
An agency may not retaliate against an employee, service provider, client, or other person for [a person for] filing a complaint, presenting a grievance, or providing, in good faith, information relating to home health, hospice, or personal assistance services provided by the agency, including:[.]
(A) use of seclusion; and
(B) use of restraint not in compliance with federal and state laws, rules, and regulations.
(2) An agency is not prohibited from terminating an employee for a reason other than retaliation.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603806
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
26 TAC §§558.251, 558.252, 558.256, 558.257, 558.259 - 558.261
STATUTORY AUTHORITY
The amendments and new sections are authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendments and new sections affect Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.251.
An agency must:
(1) ensure that a client and LAR, at the time the client begins receiving services and at least annually thereafter, are:
(A) informed of how to report allegations of abuse, neglect, or exploitation (ANE) to HHSC Complaint and Incident Intake (CII); and
(B) educated about protecting the client from ANE;
(2) ensure that each employee, contractor, and volunteer are trained and knowledgeable of:
(A) the procedure for reporting ANE to HHSC CII;
(B) the signs and symptoms of ANE;
(C) the methods to prevent ANE; and
(D) the process for assisting a client, or any person knowledgeable of alleged ANE, in making a report to HHSC CII;
(3) ensure that each employee, volunteer, and contractor sign an acknowledgement of understanding that all clients have the right to be free of ANE;
(4) ensure that each employee, volunteer, and contractor sign an acknowledgement of possible criminal liability under Texas Human Resources Code §48.052, if the person has cause to believe that a client has been abused, neglected, or exploited, or is in the state of abuse, neglect, or exploitation and knowingly fails to report immediately to HHSC; and
(5) conduct the activities described in paragraphs (2), (3) and (4) of this subsection before an employee, volunteer, or contractor assumes job duties and at least annually thereafter.
§558.252.
An agency must have the financial ability to carry out its functions.
(1) An agency must not intentionally or knowingly pay employees or contracted staff with checks from accounts with insufficient funds.
(2) An agency must have sufficient funds to meet its payroll.
(3) An agency must make available to HHSC, upon request, business records relating to its ability to carry out its functions. If there is a question relating to the accuracy of the records or the agency's financial ability to carry out its functions, HHSC or its designee may conduct a more extensive review of the records.
(4)
An agency must maintain business records as originally created, either as hard copies or electronic records, in compliance with §558.304 of this subchapter (relating to Standards for Electronic Record Maintenance and Storage). Each entry must be correct and show the date it was made. Correction fluid and correction tape may not be used in the records. Corrections must follow standard accounting practices. [An agency must maintain business records in their original state. Each entry must be accurate and dated with the date of entry. Correction fluid or tape may not be used in the record. Corrections must be made in accordance with standard accounting practices.]
§558.256.
(a)
An agency must have a written emergency preparedness and response plan that comprehensively describes its approach to a disaster that could affect the need for its services or its ability to provide those services. The written plan must be based on a risk assessment that identifies the disasters from natural and man-made causes that are likely to occur in the agency's service area. Except for a freestanding [hospice] inpatient unit, HHSC does not require an agency to physically evacuate or transport a client.
(b) Agency personnel that must be involved with developing, maintaining, and implementing an agency's emergency preparedness and response plan include:
(1) the administrator;
(2)
the supervising nurse, if the agency is required to employ or contract with a supervising nurse, as required by §558.243 of this division [subchapter] (relating to Administrative and Supervisory Responsibilities);
(3) the agency disaster coordinator; and
(4) the alternate disaster coordinator.
(c) An agency's written emergency preparedness and response plan must:
(1) designate, by title, an employee, and at least one alternate employee, to act as the agency's disaster coordinator;
(2) include a continuity of operations business plan that addresses emergency financial needs, essential functions for client services, critical personnel, and how to return to normal operations as quickly as possible;
(3) include how the agency will monitor disaster-related news and information, including after hours, weekends, and holidays, to receive warnings of imminent and occurring disasters;
(4) include procedures to release client information in the event of a disaster, in accordance with the agency's written policy required by §558.301(a)(2) of this subchapter (relating to Client Records); and
(5) describe the actions and responsibilities of agency staff in each phase of emergency planning, including mitigation, preparedness, response, and recovery.
(d) The response and recovery phases of the plan must describe:
(1) the actions and responsibilities of agency staff when warning of an emergency is not provided;
(2) who at the agency will initiate each phase;
(3) a primary mode of communication and alternate communication or alert systems in the event of telephone or power failure; and
(4) procedures for communicating with:
(A) staff;
(B) clients or persons responsible for a client's emergency response plan;
(C) local, state, and federal emergency management agencies; and
(D)
other entities, including HHSC and other healthcare [health care] providers and suppliers.
(e) An agency's emergency preparedness and response plan must include procedures to triage clients that allow the agency to:
(1) readily access recorded information about an active client's triage category in the event of an emergency to implement the agency's response and recovery phases, as described in subsection (d) of this section; and
(2) categorize clients into groups based on:
(A) the services the agency provides to a client;
(B) the client's need for continuity of the services the agency provides; and
(C) the availability of someone to assume responsibility for a client's emergency response plan, if needed by the client.
(f) The agency's emergency preparedness and response plan must include procedures to identify a client who may need evacuation assistance from local or state jurisdictions because the client:
(1) cannot provide or arrange for his or her transportation; or
(2)
has special healthcare [health care] needs requiring special transportation assistance.
(g) If the agency identifies a client who may need evacuation assistance, as described in subsection (f) of this section, agency personnel must provide the client with the amount of assistance the client requests to complete the registration process for evacuation assistance, if the client:
(1) wants to register with the State of Texas Emergency Assistance Registry (STEAR), if available within the service area, accessed by dialing 2-1-1; and
(2)
is not already registered, as reported by the client or the LAR [legally authorized representative].
(h) An agency must provide and discuss the following information about emergency preparedness with each client:
(1) the actions and responsibilities of agency staff during and immediately following an emergency;
(2) the client's responsibilities in the agency's emergency preparedness and response plan;
(3) materials that describe survival tips and plans for evacuation and sheltering in place; and
(4) a list of community disaster resources that may assist a client during a disaster, including the STEAR, for which registration is available through 2-1-1 Texas, and other community disaster resources provided by local, state, and federal emergency management agencies. An agency's list of community disaster resources must include information on how to contact the resources directly or instructions to call 2-1-1 for more information about community disaster resources.
(i) An agency must orient and train employees, volunteers, and contractors about their responsibilities in the agency's emergency preparedness and response plan.
(j) An agency must complete an internal review of the plan at least annually, and after each actual emergency response, to evaluate its effectiveness and to update the plan as needed.
(k)
As part of the annual internal review, an agency must test the response phase of its emergency preparedness and response plan in a planned drill, if not tested during an actual emergency response. Except for a freestanding [hospice] inpatient unit, a planned drill can be limited to the agency's procedures for communicating with staff.
(l) An agency must make a good faith effort to comply with the requirements of this section during a disaster. If the agency is unable to comply with any of the requirements of this section, it must document in the agency's records attempts of staff to follow procedures outlined in the agency's emergency preparedness and response plan.
(m) An agency is not required to continue to provide care to clients in emergency situations that are beyond the agency's control and that make it impossible to provide services, such as when roads are impassable or when a client relocates to a place unknown to the agency. An agency may establish links to local emergency operations centers to determine a mechanism by which to approach specific areas within a disaster area for the agency to reach its clients.
(n) If written records are damaged during a disaster, the agency must not reproduce or recreate client records, except from existing electronic records. Records reproduced from existing electronic records must include:
(1) the date the record was reproduced;
(2) the agency staff member who reproduced the record; and
(3) how the original record was damaged.
(o)
Notwithstanding the provisions specified in Division 2 of this subchapter (relating to Conditions of a License), no later than five working days after an agency temporarily relocates a place of business, or temporarily expands its service area resulting from the effects of an emergency or disaster, an agency must notify and provide the following information to the HHSC HCSSA Licensing Unit [Home and Community Support Services Agencies licensing unit]:
(1) if temporarily relocating a place of business:
(A) the license number for the place of business and the date of relocation;
(B) the physical address and phone number of the location; and
(C) the date the agency returns to a place of business after the relocation; or
(2) if temporarily expanding the service area to provide services during a disaster:
(A) the license number and revised boundaries of the service area;
(B) the date the expansion begins; and
(C) the date the expansion ends.
(p)
An agency must provide the notice and information described in subsection (o) of this section to the HHSC HCSSA Licensing Unit by email. If email is not available, the agency may notify the HHSC Licensing Unit by telephone or fax but must provide the notice and information in writing by email as soon as possible. If communication with the HHSC Licensing Unit is not possible, the agency must provide the notice and information by email, or telephone to the designated survey office. [by fax or email. If fax and email are unavailable, the agency may notify the HHSC licensing unit by telephone but must provide the notice and information in writing as soon as possible. If communication with the HHSC licensing unit is not possible, the agency must provide the notice and information by fax, email, or telephone to the designated survey office.]
(q) Emergency Response System.
(1) The agency administrator and alternate administrator must enroll in an emergency communication system in accordance with instructions from HHSC.
(2) The agency must respond to requests for information received through the emergency communication system in the format established by HHSC.
§558.257.
(a)
An agency that applies for the category of licensed and certified home health services must comply with the regulations in[,] the Medicare Conditions of Participation for Home Health Agencies, 42 CFR Part 484, pending approval of certification granted by CMS. After HHSC receives written approval from CMS via the Medicare Administrative Contractor, HHSC amends the licensing status of the agency to include the licensed and certified home health services category.
(b)
An agency providing hospice services and applying for participation in the Medicare program must comply with the Medicare Conditions of Participation for Hospice Care, 42 CFR Part 418, pending approval of certification granted by CMS. After HHSC receives written approval from CMS via the Medicare Administrative Contractor, HHSC enters the hospice provider number issued by CMS into the online portal [its Home and Community Support Services Agencies database] but does not amend the hospice services category on the license.
§558.259.
(a)
This section applies to all newly designated administrators and alternate administrators [only to an administrator and alternate administrator designated as an administrator or alternate administrator for the first time on or after December 1, 2006].
(b) In this section, "newly designated administrator" or "alternate administrator" is an individual who:
(1) is designated as administrator or alternate administrator for the first time at any agency; or
(2) has a break in designation longer than 12 months from the date of the individual's last designation as administrator or alternate administrator.
(c) [(b)] In addition to the qualifications and conditions described in §558.244 of this division (relating to Administrator Qualifications and Conditions and Supervising Nurse Qualifications), a first-time administrator and alternate administrator of an agency must each complete a total of 24 [clock] hours of educational training consisting of: [in the administration of an agency before the end of the first 12 months after designation to the position.]
(1) an initial eight hours of educational training in the administration of an agency before designation to the position; and
(2) 16 hours of educational training within the first 12 months after being designated to the position; or
(3) the total 24 hours of educational training completed within the 12 months immediately before the date of designation.
(d) [(c)] Prior to designation, a first-time administrator or alternate administrator must complete the HHSC Presurvey Training and the initial eight [clock] hours of educational training in the administration of an agency. The initial eight [ clock] hours must be completed during the 12 months immediately before [preceding] the date of designation to the position.
(e)
The initial eight [clock] hours must include:
(1) information on the licensing standards for an agency; and
(2) information on the state and federal laws applicable to an agency, including:
(A)
Texas Health and Safety Code Chapters 142 and 250;[.]
(B) Texas Human Resources Code Chapter 102, Rights of the Elderly;
(C) the Americans with Disabilities Act;
(D) the Civil Rights Act of 1991;
(E) the Rehabilitation Act of 1993;
(F) the Family and Medical Leave Act of 1993; and
(G) the Occupational Safety and Health Administration requirements.
(f) [(d) A first-time administrator and alternate administrator must complete an additional 16 clock hours of educational training before the end of the first 12 months after designation to the position. Any of the additional 16 clock hours may be completed prior to designation, if completed during the 12 months immediately preceding the date of designation to the position.] The additional 16 [clock] hours must include the following subjects and may include other topics related to the duties of an administrator:
(1) information regarding fraud and abuse detection and prevention;
(2) legal issues regarding advance directives;
(3) client rights, including the right to confidentiality;
(4) agency responsibilities;
(5) complaint investigation and resolution;
(6) emergency preparedness planning and implementation;
(7) abuse, neglect, and exploitation;
(8) infection control;
(9) nutrition (for agencies licensed to provide inpatient hospice services); and
(10) the Outcome and Assessment Information Set (OASIS) (for agencies licensed to provide licensed and certified home health services).
(g) [(e)] The 24-hour educational training requirement described in subsection (c) [(b)] of this section must be met through structured, formalized classes, correspondence courses, competency-based computer courses, training videos, distance learning programs, or off-site training courses. Subject matter that deals with the internal affairs of an organization does not qualify for credit.
(1) The training must be provided or produced by:
(A) an academic institution;
(B) a recognized state or national organization or association;
(C) an independent contractor who consults with agencies; or
(D) an agency.
(2)
If an agency or independent contractor provides or produces the training, the agency must ensure the training includes: [training must be approved by HHSC or recognized by a state or national organization or association. The agency must maintain documentation of this approval or recognition for review by HHSC surveyors.]
(A) information and education that complies with current professional standards of practice;
(B) learning objectives relevant to the administration of an agency;
(C) the topics listed in subsections (e) and (f) of this section; and
(D) other topics related to the duties of an administrator.
(3)
A first-time administrator and alternate administrator may apply joint training provided by HHSC toward the 24 hours of educational training required by this section if the joint training meets the educational training requirements described in subsections (d) and (f) [(c) and (d)] of this section.
(h) [(f)] The agency must maintain documentation [Documentation] of administrator and alternate administrator training and ensure the documentation [must]:
(1)
is [be] on file at the agency in the administrator's and alternate administrator's personnel record; and
(2)
contains [contain] the name of the class or workshop, the course content (such as the curriculum), the hours and dates of the training, and the name and contact information of the entity and trainer who provided the training.
(i) [(g)] A first-time administrator and alternate administrator must not apply the HHSC Presurvey Training toward the 24 hours of educational training required in this section.
(j) [(h)] After completing the 24 hours of initial educational training prior to or during the first 12 months after designation as a first-time administrator and alternate administrator, an administrator and alternate administrator must complete the continuing education requirements as specified in §558.260 of this division (relating to Continuing Education in Administration of Agencies) in each subsequent 12-month period after designation.
§558.260.
(a) This section applies to all administrators and alternate administrators in the second and subsequent years of designation to the position.
(b) An administrator or alternate administrator with a break in designation longer than 12 months from the date of last designation to the position is considered a newly designated administrator under §558.259 of this division (relating to Initial Educational Training in Administration of Agencies).
(c) [(a)] In addition to the qualifications and conditions described in §558.244 of this division (relating to Administrator Qualifications and Conditions and Supervising Nurse Qualifications), an administrator and alternate administrator must complete 12 clock hours of continuing education within each 12-month period beginning with the anniversary of the initial date of designation by the agency.
(d) The 12 clock hours of continuing education must include at least two of the following topics and may include other topics related to the duties of an administrator:
[(1) any one of the educational training subjects listed in §558.259(d) of this division (relating to Initial Educational Training in Administration of Agencies);]
(1) [(2)] development and interpretation of agency policies;
(2) [(3)] basic principles of management in a licensed health-related setting;
(3) [(4)] ethics;
(4) [(5)] quality improvement;
(5) [(6)] risk assessment and management;
(6) [(7)] financial management;
(7) [(8)] skills for working with clients, families, and other professional service providers;
(8) [(9)] community resources; [or]
(9) [(10)] marketing;[.]
(10) information regarding fraud and abuse detection and prevention;
(11) legal issues regarding advance directives, supported decision-making agreements, or guardianship alternatives;
(12) client rights, including the right to confidentiality and Texas Human Resources Code Chapter 102;
(13) agency responsibilities;
(14) complaint investigation and resolution;
(15) infection control;
(16) client nutrition for agencies licensed to provide hospice services to inpatient units including comfort feeding; or
(17) the Outcome and Assessment Information Set (OASIS) for agencies licensed to provide licensed and certified home health services.
[(b) This subsection applies only to an agency administrator or alternate administrator designated as an agency administrator or alternate administrator before December 1, 2006, who has not served as an administrator or alternate administrator for 180 days or more immediately preceding the date of designation. Within the first 12 months after the date of designation, at least eight of the 12 clock hours of continuing education must include the topics listed in §558.259(c) of this division. The remaining four hours of continuing education must include topics related to the duties of an administrator and may include the topics listed in subsection (a) of this section.]
(e) [(c)] Documentation of administrator and alternate administrator continuing education must:
(1) be on file at the agency; and
(2) contain the name of the class or workshop, the topics covered, and the hours and dates of the training.
(f) [(d)] An administrator or alternate administrator must not apply the HHSC Presurvey Training toward the continuing education requirements in this section.
§558.261.
An agency must adopt and enforce a written policy to ensure that all professional disciplines comply with their respective professional practice acts or title acts relating to reporting and peer review.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603807
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
DIVISION 4. PROVISION AND COORDINATION OF TREATMENT SERVICES
26 TAC §§558.281 - 558.283, 558.285, 558.287 - 558.292, 558.295, 558.297, 558.304STATUTORY AUTHORITY
The amendments and new section are authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendments and new section affect Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.281.
An agency must adopt and enforce a written policy that specifies the agency's client care practices. The written policy must include the following elements if covered under the scope of services provided by the agency:
(1) initial assessment, reassessment;
(2) start of care, placing services on hold, transfer, and discharge;
(3) intravenous services;
(4) care of the pediatric client;
(5) triaging clients in the event of disaster;
(6) how to handle emergencies in the home;
(7) safety of staff;
(8) available methods of effective communication between the agency and the client or the LAR based on the client's needs;
(9) [(8)] procedures the staff will perform for clients, such as dressing changes, Foley catheter changes, wound irrigation, administration of medication;
(10) [(9)] psychiatric nursing procedures;
(11) [(10)] patient and caregiver teaching relating to disease process/procedures;
(12) [(11)] care planning;
(13) [(12)] care of a client who has a terminal illness or a terminal prognosis;
(14) [(13)] receiving physician orders;
(15) [(14)] performing waived testing;
(16) [(15)] medication monitoring; [and]
(17) provision of home health or hospice services through teleservices in accordance with Division 6 of this subchapter (relating to Telehealth, Telemedicine, Telemonitoring, and Telecommunication); and
(18) [(16)] anything else pertaining to client care.
§558.282.
(a) An agency must adopt and enforce a written policy governing client conduct and responsibility and client rights, in accordance with this section. The written policy must include a grievance mechanism under which a client can participate without fear of reprisal.
(b) An agency must protect and promote the rights of all clients.
(c) An agency must comply with the provisions of the Texas Human Resources Code Chapter 102, which applies to a client 60 years of age or older.
(d)
At the time of admission, an agency must provide the [a] client and the LAR and family members, if applicable, when the client [who] receives licensed home health services, licensed and certified home health services, hospice services, or personal assistance services[,] with:
(1) a handout that lists the client's rights as listed in subsection (f) of this section; and
(2) a written statement that informs the client that a complaint against the agency may be directed to HHSC Complaint and Incident Intake, P.O. Box 149030, Austin, Texas 78714-9030, toll free 1-800-458-9858. The statement also may inform the client that a complaint against the agency may be directed to the administrator of the agency. The statement about complaints directed to the administrator also must include the time frame in which the agency reviews and resolves a complaint.
(e)
Before care begins or at the initial evaluation visit, an agency must provide the client or the client's LAR with a written notice that explains all policies about client conduct, client responsibility, and client rights. [In advance of furnishing care to a client, or during the initial evaluation visit before the initiation of treatment, an agency must provide the client, or their legal representative, with a written notice of all policies governing client conduct and responsibility and client rights.]
(f)
A client has the following rights.[:]
(1)
A client has the right to receive advance notice about care and services that the provider can or cannot deliver, based on assessment of client need, available service types, plan of care, expected outcomes, barriers to treatment, and any changes in care. The agency must obtain written informed consent from each client or client's LAR, on a form specifying care and services that may or may not be provided by agency. The client or the client's LAR must sign or mark the written informed consent form. [be informed in advance about the care to be furnished, the plan of care, expected outcomes, barriers to treatment, and any changes in the care to be furnished. The agency must ensure that written informed consent, specifying the type of care and services that may be provided by the agency, has been obtained for every client, either from the client or their legal representative. The client or the legal representative must sign or mark the consent form.]
(2)
A client has the right to participate in planning the care or treatment and any [in planning a] change in the care or treatment.
(A)
An agency must advise or consult with the client or the LAR before making [legal representative in advance of] any change in [the] care or treatment.
(B) A client has the right to refuse care and services.
(C) A client has the right to be informed, before care is initiated, of the extent to which payment may be expected from the client, a third-party payer, and any other source of funding known to the agency.
(3)
A client has the right to have assistance in understanding and exercising the client's rights. The agency must maintain documentation showing that the agency [it] has complied with the requirements of this paragraph and that the client demonstrates understanding of the client's rights.
(4) A client has the right to exercise rights as a client of the agency.
(5) A client has the right to have the client's person and property treated with consideration, respect, and full recognition of the client's individuality and personal needs.
(6)
A client has the right to be free from all forms of abuse, neglect, and exploitation, as defined in §558.2 of this chapter (relating to Definitions) and in accordance with §558.249 of this subchapter (relating to Incidents of Abuse, Neglect, and Exploitation) [by an agency employee, volunteer, or contractor].
(7) A client has the right to confidential treatment of the client's personal and medical records.
(8)
A client has the right to voice grievances regarding treatment or care that is, or fails to be, furnished, or regarding the lack of respect for property by anyone who is furnishing services on behalf of the agency, and the client [they] must not be subjected to discrimination or reprisal for doing so.
(g)
In the case of a client who is deemed incapacitated, [adjudged incompetent,] the rights of the client are exercised by the person appointed by law to act on the client's behalf under Texas Estates Code Chapter 1151.
(h)
In the case of a client who has not been deemed [adjudged] incompetent, the LAR [any legal representative] may exercise the client's rights to the extent permitted by law.
§558.283.
(a) An agency must maintain a written policy regarding implementation of advance directives. The policy must comply with the Advance Directives Act, Texas Health and Safety Code Chapter 166. The policy must include a clear and precise statement of any common lifesaving procedure the agency is unwilling or unable to provide or withhold in accordance with an advance directive.
(b) The agency must provide written notice to a client of the written policy required by subsection (a) of this section. The notice must be provided at the earlier of:
(1) the time the client is admitted to receive services from the agency; or
(2) the time the agency begins providing care to the client.
(c) If, at the time notice must be provided under subsection (b) of this section, the client is incompetent or otherwise incapacitated and unable to receive the notice, the agency must provide the required written notice, in the following order of preference, to:
(1) the client's legal guardian;
(2)
a person responsible for the healthcare [health care] decisions of the client;
(3) the client's spouse;
(4) the client's adult child;
(5) the client's parent; or
(6) the person admitting the client.
(d) If subsection (c) of this section applies, except as provided by subsection (e) of this section, and an agency is unable, after a diligent search, to locate an individual listed by subsection (c) of this section, the agency is not required to provide the notice.
(e) If a client who was incompetent or otherwise incapacitated and unable to receive the notice required by this section, at the time notice was to be provided under subsection (b) of this section, later becomes able to receive the notice, the agency must provide the written notice at the time the client becomes able to receive the notice.
[(f) HHSC assesses an administrative penalty of $500 without an opportunity to correct against an agency that violates this section.]
§558.285.
(a) An agency must adopt and enforce written policies addressing infection control, including the prevention of the spread of infectious and communicable disease. The policies must:
(1) ensure compliance by the agency, its employees, and its contractors with:
(A) Texas Health and Safety Code Chapter 81, relating to prevention and control of communicable diseases;
(B) Occupational Safety and Health Administration regulations relating to Bloodborne Pathogens at, 29 CFR Part 1910.1030, and Appendix A to that section; and
(C)
Texas Health and Safety Code Chapter 85, Subchapter I, concerning the prevention of the transmission of human immunodeficiency virus and hepatitis B virus; [and]
(2) address measures the agency will take to prevent the spread of communicable and infectious diseases, including the usage of personal protective equipment; and
(3) [(2)] require documentation of infections that the client acquires while receiving services from the agency.
(A) If an agency is licensed to provide services other than personal assistance services, documentation must include the date that the infection was detected, the client's name, primary diagnosis, signs and symptoms, type of infection, pathogens identified, and treatment.
(B) If an agency is licensed to provide only personal assistance services, documentation must include the date that the infection was disclosed to the agency employee, the client's name, and treatment as disclosed by the client.
(b) An agency must require the designation of an infection control officer to:
(1) receive notification of a potential exposure to a reportable disease from an agency;
(2) monitor relevant community threats to health and safety based on case information in all locations within the agency's service area;
(3) notify the appropriate local health entity of a potential exposure to a reportable disease;
(4) act as a liaison between the agency's emergency response employees, contractors, or volunteers who may have been exposed to a reportable disease during the course and scope of employment or service as a volunteer and the designated hospital of the client who was the source of the potential exposure;
(5) investigate and evaluate an exposure incident, using current evidence-based information on the possible risks of communicable disease presented by the exposure incident; and
(6) monitor all follow-up treatment provided to the affected emergency response employee or volunteer, in accordance with applicable federal, state, and local law.
§558.287.
(a) Quality Assessment and Performance Improvement (QAPI) Program.
(1) An agency must maintain a QAPI Program that is implemented by a QAPI Committee. The QAPI Program must be ongoing, focused on client outcomes that are measurable, and have a written plan of implementation. The QAPI Committee must review and update or revise the plan of implementation at least once within a calendar year, or more often if needed. The QAPI Program must include:
(A)
a system for measuring and documenting [that measures] significant outcomes for optimal care. The QAPI Committee must use the measures in the care planning and coordination of services and events. The measures must include the following as appropriate for the scope of services provided by the agency:
(i) an analysis of a representative sample of services furnished to clients contained in both active and closed records;
(ii) a review of:
(I) negative client care outcomes;
(II) complaints and incidents of unprofessional conduct by licensed staff and misconduct by unlicensed staff;
(III) infection control activities;
(IV) medication administration and errors; and
(V) effectiveness and safety of all services provided, including:
(-a-) the competency of the agency's clinical staff;
(-b-) the promptness of service delivery; and
(-c-) the appropriateness of the agency's responses to client complaints and incidents;
(iii) a determination that services have been performed as outlined in the individualized service plan, care plan, or plan of care; and
(iv) an analysis of client complaint and satisfaction survey data; and
(B) an annual evaluation of the total operation, including services provided under contract or arrangement.
(i) An agency must use the QAPI annual evaluation to correct identified problems and, if necessary, to revise policies.
(ii) An agency must document corrective action to ensure that improvements are sustained over time.
(2) An agency must immediately correct identified problems that directly or potentially threaten the client care and safety.
(3) QAPI documents must be kept confidential and be made available to HHSC staff upon request.
(b) QAPI Committee membership. At a minimum, the QAPI Committee must consist of:
(1) the administrator;
(2)
the supervising nurse or therapist, or the supervisor of an agency licensed to provide personal assistance services; [and]
(3) an individual representing the inpatient unit, as applicable; and
(4) [(3)] an individual representing the scope of services provided by the agency, that may include home health and hospice aides and attendants.
(c)
Frequency of QAPI Committee meeting. At a minimum, the [The] QAPI Committee must: [meet twice a year or more often if needed.]
(1) meet with enough frequency to conduct required QAPI activities but not less than twice a year;
(2) meet in-person or virtually; and
(3) document the date of meeting with individuals in attendance and the individuals' signatures.
§558.288.
(a) An agency must adopt and enforce a written policy regarding coordination of services to ensure the effective exchange of information, reporting, and coordination of client services among:
(1) all agency personnel providing care and services, whether the care and services are provided directly or under arrangement;
(2)
the agency and other providers of healthcare [health care] services involved in the care of a client, if known by the agency; [and]
(3)
the agency and a licensed facility, group home, foster home, or boarding home facility in which a client resides; and[.]
(4) the agency and all providers of teleservices.
(b) The agency must include documentation in the client record of coordination of services as specified in subsection (a) of this section.
(c) If the agency provides temporary services for a client who has traveled outside the agency's service area, the agency must adopt and enforce a written policy regarding the coordination of service delivery.
(d) [(c)] In this section, other providers of healthcare [health care] services involved in the care of a client may include:
(1) a physician;
(2) another agency;
(3)
a day activity and health services facility [an adult day care center];
(4) an outpatient facility; and
(5) a managed care organization.
§558.289.
(a) Independent contractors. If an agency uses independent contractors, there must be a contract between each independent contractor that performs services and the agency. The contract must be enforced by the agency and clearly designate:
(1) that clients are accepted for care only by the agency;
(2)
the services the contractor provides and how the services are provided, such as by visit or by hour; [the services to be provided by the contractor and how they will be provided (i.e. per visit, per hours, etc.);]
(3) the necessity of the contractor to conform to all applicable agency policies, including personnel qualifications;
(4) the contractor's responsibility for participating in developing the plan of care, care plan, or individualized service plan;
(5)
the way services are [will be] coordinated and evaluated by the agency in accordance with §558.288 of this division (relating to Coordination of Services);
(6) the procedures for:
(A) submitting information and documentation by the contractor, in accordance with the agency's client record policies;
(B) scheduling of visits by the contractor or the agency;
(C)
periodically evaluating the client [periodic client evaluation] by the contractor; and
(D) determining charges and reimbursement payable by the agency for the contractor's services under the contract.
(b) Arranged services. Home health services, hospice services, or personal assistance services provided by an agency under arrangement with another agency or organization must be provided under a written contract conforming to the requirements specified in subsection (a) of this section.
(c)
If an agency contracts with another agency or organization for an unlicensed person to provide home health services, hospice services, or personal assistance services under arrangement, the agency must ensure that either the agency [it] or the contracting agency or organization:
(1)
searches the medication aide registry (MAR) and the nurse aide registry (NAR) [and the employee misconduct registry (EMR)] before the unlicensed person's first direct [face-to-face] contact with a client of the agency[, using the HHSC Internet website] to confirm that the unlicensed person is not listed in either registry as unemployable; and
[(2) provides written information to the unlicensed person about the EMR that complies with the requirements of 40 TAC §93.3(c) (relating to Employment and Registry Information); and]
(2) [(3)] searches the MAR, if applicable, and the NAR [and the EMR] at least every 12 months [using the HHSC Internet website] to confirm that the person is not listed in either registry as unemployable.
(d) If an agency contracts with another agency or organization for a licensed person to provide licensed home health services, hospice services, or personal assistance services under arrangement, the agency must ensure that either the agency or the contracting agency or organization:
(1) searches the Search Engine for Multi-Agency Reportable Conduct (SEMARC) established under Texas Health and Safety Code Chapter 810 before the person's direct contact with a client of the agency to confirm that the person is not listed in SEMARC as unemployable;
(2) provides written information to the person about the SEMARC that complies with the requirements of §561.3(c) of this title (relating to Employment and Registry Information); and
(3) searches the SEMARC at least every 12 months to confirm the person is not listed in the SEMARC as unemployable.
(e) [(d)] If an agency contracts with another agency or organization for an unlicensed person to provide home health services, hospice services, or personal assistance services under arrangement, the agency must ensure that the contracting agency or organization:
(1)
conducts a criminal history check before the unlicensed person's first direct [face-to-face] contact with a client of the agency; and
(2) verifies that the unlicensed person's criminal history information does not include a conviction that bars employment under Texas Health and Safety Code §250.006.
(f) [(e)] Documentation for contract staff.
(1) An agency is not required to maintain a personnel record for independent contractors or staff who provide services under arrangement with another agency or organization.
(2) Upon request by HHSC, an agency must provide documentation at the site of a survey within eight working hours of the request to demonstrate that:
(A) [(1)] independent contractors or staff under arrangement meet the agency's written job qualifications for the position and duties performed;
(B) [(2)] the agency ensures compliance with subsection (c) of this section for unlicensed staff and subsection (d) of this section for licensed staff providing services to the agency's clients under arrangement; and
(C) [(3)] the agency complies with subsection (e) [(d)] of this section for unlicensed staff providing services to the agency's clients under arrangement by providing a written statement, signed by a person authorized to make decisions on personnel matters for the contracting agency or organization, attesting that a criminal history check was conducted before an unlicensed person's first direct [face-to-face] contact with a client, and did not include a conviction barring employment under Texas Health and Safety Code §250.006.
§558.290.
(a) For the purposes of this section, a client's designee is the individual that the client or the LAR, as applicable, determines can provide services when the agency is unable to provide an employee, volunteer, or contractor.
(b) [(a) Backup services.] An agency must adopt and enforce a written policy to ensure that backup services are available when an agency employee or contractor is not available to deliver the services.
(1) An agency's policy must describe its process to activate backup services.
(2) An agency must document each attempt to provide backup services in the client's file.
(3) [(1)] Backup services may be provided by an agency employee, a contractor, or the client's designee who is willing and able to provide the necessary services.
(4) When backup services are provided by an agency employee or a contractor, the agency must ensure that:
(A) an agency employee meets the qualifications required to provide the necessary services;
(B) a contractor meets the requirements in §558.289 of this division (relating to Independent Contractors and Arranged Services); and
(C) services are provided according to the client's care plan, plan of care, or individualized service plan.
(5) [(2)] If the client's designee has agreed to provide backup services required by this section, the agency must ensure [have] the designee:
(A) receives instruction and demonstrates competency to provide the necessary services; and
(B)
signs [sign] a written agreement to be the backup service provider. The agency must keep the agreement in the client's file.
(6) [(3)] An agency must not coerce a client to accept backup services.
(c) An agency must offer backup services when a visit cannot be rescheduled within a time period that meets the service requirements specified in the plan of care or individual service plan.
(d) [(b) After-hours care.] An agency must adopt and enforce a written policy to ensure that clients are educated in how to access after-hours care from the agency or backup or emergency services from another healthcare [health care] provider after the agency's operating [regular business] hours.
§558.291.
An agency must adopt and enforce a written policy that describes the agency's written contingency plan.
(1) The plan must be implemented in the event of dissolution to assure continuity of client care.
(2) The plan must:
(A) be consistent with §558.295 of this division (relating to Client Transfer or Discharge Notification Requirements);
(B) include procedures for:
(i) notifying the client of the agency's dissolution;
(ii) documenting the notification;
(iii) carrying out the notification; and
(C)
comply with §558.217 [§558.217(a)(2)] of this subchapter (relating to Agency Closure Procedures and Voluntary Suspension of Operations).
§558.292.
(a)
The agency must provide the client and [or] the LAR, as applicable, [client's family] with a written agreement for services. The agency must comply with the terms of the agreement. The agreement must include at a minimum the following:
(1) notification of client rights and responsibilities;
(2)
documentation showing that [concerning] notification was provided to the client about [of] the availability of medical power of attorney for health care, advance directive or "Do Not Resuscitate" orders as required by [in accordance with] the Texas Health and Safety Code Chapter 166 [applicable law];
(3)
services the agency provides [to be provided];
(4) supervision by the agency of services provided;
(5)
agency charges for services rendered if the charges are [will be] paid in full or in part by the client or the client's family, or on request;
(6)
a written statement containing procedures for filing a complaint in accordance with §558.282(d)(2) [§558.282(d)] of this division (relating to Client Conduct and Responsibility and Client Rights); and
(7) a client agreement to and acknowledgement of services by home health medication aides, if home health medication aides are used.
(b)
The agency must obtain an acknowledgment of receipt from the client and the LAR, as applicable, [or his family] of the items listed under subsection (a) of this section. This acknowledgment of receipt must be kept in the client's record.
§558.295.
(a)
Except as provided in subsection (f) [(e)] of this section, an agency intending to transfer or discharge a client must:
(1)
provide written notification to the client or the client's parent, family, spouse, significant other, or LAR [legal representative]; and
(2)
notify the client's primary care [attending] physician [or practitioner] if the primary care physician [he] is involved in the agency's care of the client.
(b) An agency must ensure delivery of the written notification no later than five days before the date on which the client will be transferred or discharged.
(c)
The agency must deliver the required written notification [notice] by hand, [or by] mail, or electronic correspondence.
(d) If the agency delivers the written notice by electronic correspondence:
(1) the client or the LAR must have agreed in writing to allow the agency to provide the notifications electronically; and
(2) the electronic correspondence must comply with Health Insurance Portability and Accountability Act requirements and be provided securely, such as through encrypted electronic mail.
(e) [(d)] If the agency delivers the written notice by mail:
(1) the notice must be mailed at least eight working days before the date of transfer or discharge; and
(2) the agency must speak with the client by telephone or in person to ensure the client's knowledge of the transfer or discharge, at least five days before the date of transfer or discharge.
(f) [(e)] An agency may transfer or discharge a client without prior notice required by subsection (b) of this section:
(1) upon the client's request;
(2) if the client's medical needs require transfer, such as a medical emergency;
(3) in the event of a disaster when the client's health and safety is at risk, in accordance with provisions of §558.256 of this subchapter (relating to Emergency Preparedness Planning and Implementation);
(4) for the protection of staff or a client after the agency has made a documented reasonable effort to notify the client, the client's family and physician, and appropriate state or local authorities, of the agency's concerns for staff or client safety, and in accordance with agency policy;
(5)
according to practitioner [physician] orders; or
(6) if the client fails to pay for services, except as prohibited by federal law.
(g) [(f)] An agency must keep the following in the client's file:
(1)
a copy of the written notification provided to the client or the LAR, as applicable [client's parent, family, spouse, significant other, or legal representative];
(2) documentation of the personal contact with the client, if the required notice was delivered by mail; and
(3)
documentation that the client's primary care [attending] physician [or practitioner] was notified of the date of discharge.
§558.297.
Physician] Orders.
An agency must adopt and enforce a written policy describing protocols and procedures agency staff must follow when receiving practitioner [physician] orders.
(1)
The policy must address the time frame for countersignature of practitioner [physician] verbal orders.
(2)
Signed practitioner [physician] orders may be submitted via fax machine or secure electronic transmission. The agency is not required to have the original signatures on file. However, the agency must be able to obtain original signatures if an issue surfaces that would require verification of an original signature.
(3)
The policy must include protocols to follow when accepting practitioner [physician] orders via fax or secure electronic transmission. If practitioner [physician] orders are accepted by [via] fax or secure electronic transmission, the policy must:
(A)
outline safeguards to ensure [assure] that transmitted information is sent to the appropriate individual; and
(B) outline the procedures to be followed in the case of misdirected transmission.
§558.304.
(a) In addition to requirements for client records in §558.301 of this division (relating to Client Records), requirements for agency dissolution at §558.217 of this subchapter (relating to Agency Closure Procedures and Voluntary Suspension of Operations), and §558.291 of this division (relating to Agency Dissolution), the agency must ensure compliance with this section.
(b) If an agency chooses to maintain records electronically, the agency must:
(1) maintain and store records in accordance with professional standards of practice;
(2) establish and maintain a centralized record system to ensure complete and accurate documentation, readily accessible, and systematically organized to facilitate the compilation and retrieval of information;
(3) ensure all electronic records are safeguarded to protect against loss or damage through the use of backup services;
(4) ensure each electronic record is treated confidentially and safeguarded against unofficial use;
(5) ensure all electronic records, including electronic clinical records related to services provided by telehealth or telephone monitoring, meet all the requirements of paper records, including:
(A) each electronic record is current, accurate, signed, and dated with the date of entry by the individual making the entry; and
(B) all electronic record entries are not altered without evidence and explanation of such alteration; corrections must be made by striking through the error with a single line and include the date the correction was made and the initials of the person making the correction;
(6) establish an electronic records storage area at the agency's place of business that must:
(A) maintain the original active electronic record; and
(B) allow access to the original active electronic record by the ADS and branch office;
(7) not use a copy of the active electronic record in place of the original electronic record; and
(8) establish a system or arrangement for the preservation of inactive electronic records by:
(A) preserving inactive electronic records on a hard drive, a backup cloud storage service, or other electronic means, and storing at the parent agency location with access from the branch office or ADS; security must be maintained and the electronic record must be readily retrievable by the agency;
(B) retaining original electronic records for a minimum of five years after the discharge of the client; and
(C) retaining electronic records that relate to any matter that is involved in litigation if the agency knows the litigation has not been finally resolved.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603808
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
DIVISION
5.
BRANCH OFFICES, [AND] ALTERNATE DELIVERY SITES, AND ADMINISTRATIVE SUPPORT SITES
STATUTORY AUTHORITY
The amendments and new section are authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendments and new section affect Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.321.
(a) A branch office operates as a part of the parent agency and must comply with the same regulations as the parent agency. The parent agency is responsible for ensuring that its branches comply with licensing standards.
(b) A branch office providing licensed and certified home health services must comply with the standards for certified agencies in §558.402 of this chapter (relating to Standards Specific to Licensed and Certified Home Health Services).
(c) The service area of a branch office must be located within the parent agency's service area.
(1) A branch office must not provide services outside its licensed service area.
(2) A branch office must maintain adequate staff to provide services and to supervise the provision of services within the service area.
(3) A branch office may expand its service area at any time during the licensure period.
(A)
Unless exempted under subparagraph (B) of this [the] paragraph, a branch office must submit to HHSC a written notice to expand its service area by submitting an application through the online portal at least 30 days before the expansion. The notice must include:
(i) revised boundaries of the branch office's original service area;
(ii) the effective date of the expansion; and
(iii) an updated list of management and supervisory personnel (including names), if changes are made.
(B) An agency is exempt from the 30-day written notice requirement under subparagraph (A) of this paragraph if HHSC determines an emergency exists that would impact client health and safety. An agency must notify HHSC immediately of a possible emergency. HHSC determines if an exemption can be granted.
(4)
A branch office may reduce its service area at any time during the licensure period by sending HHSC [written] notification of the reduced [reduction], revised boundaries of the branch office's original service area by submitting an application through the online portal[, and] the effective date of the reduction.
(d)
A parent agency and a branch office providing home health or personal assistance services must meet the following requirements.[:]
(1)
The parent agency administrator or alternate administrator, or supervising nurse or alternate supervising nurse, must conduct a [an on-site] supervisory visit to the branch office [at least] monthly. The parent agency may visit the branch office more frequently considering the size of the service area and the scope of services provided by the parent agency. [The supervisory visits must be documented and include the date of the visit, the content of the consultation, the individuals in attendance, and the recommendations of the staff.]
(A) The supervisory visits may be conducted virtually, but at least one on-site supervisory visit must occur every quarter. The parent agency may perform on-site visits to the branch office more frequently, if needed.
(B) The supervisory visits must be documented. The documentation must include the date of the visit, the content discussed during the consultation, the names of all individuals present, and any recommendations made by staff.
(2) The original active branch clinical record must be kept at the branch office.
(3) The parent agency must approve all branch office policies and procedures. This approval must be documented and filed in the parent and branch offices. All electronic records must be maintained in accordance with §558.304 of this subchapter (relating to Standards for Electronic Record Maintenance and Storage).
(4) Agency policy and procedures must readily be accessible to both the parent agency and the branch office.
(e) HHSC issues or renews a branch office license for applicants who meet the requirements of this section.
(1)
Issuance or renewal of a branch office license is contingent upon compliance with the statute [Statute] and this chapter by the parent agency and branch office.
(2)
HHSC may take enforcement action against a parent agency license for a branch office's failure to comply with the statute [Statute] or this chapter in accordance with Subchapter F of this chapter (relating to Enforcement).
(3) Revocation, suspension, denial, or surrender of a parent agency license will result in the same revocation, suspension, denial, or surrender of a branch office license for all branch office licenses of the parent agency.
(f) A branch office may offer fewer health services or categories than the parent office but may not offer health services or categories that are not also offered by the parent agency.
§558.322.
(a)
An ADS must comply with the statute [Statute] and this chapter, including the additional standards in Subchapter H of this chapter (relating to Standards Specific to Agencies Licensed to Provide Hospice Services).
(b) If certified by CMS, an ADS must comply with the applicable federal rules and regulations for hospice agencies in 42 CFR Part 418.
(c)
A parent agency and an ADS must meet the following requirements.[:]
(1) The parent agency administrator or alternate administrator, or supervising nurse or alternate supervising nurse, must conduct an on-site supervisory visit to the ADS at least monthly. The parent agency may visit the ADS more frequently considering the size of the service area provided by the parent agency. The supervisory visits must be documented and include the date of the visit, the content of the consultation, the individuals in attendance, and the recommendations of the staff.
(2) The parent agency must approve all ADS policies and procedures. This approval must be documented and filed in the parent agency and ADS. All electronic records must be maintained in accordance with §558.304 of this subchapter (relating to Standards for Electronic Record Maintenance and Storage).
(d)
Issuance or renewal of an ADS license is contingent upon compliance by the parent agency and ADS with the statute [Statute] and this chapter.
(1)
HHSC may take enforcement action against a parent agency license for the [an ADS'] failure of an ADS to comply with the statute [Statute] or this chapter in accordance with Subchapter F of this chapter (relating to Enforcement).
(2) Revocation, suspension, denial or surrender of a parent agency license results in the same revocation, suspension, denial or surrender of all ADS licenses of the parent agency.
§
558.323.
(a) An administrative support site operates as a part of the parent agency. The parent agency is responsible for ensuring that its administrative support site complies with licensing standards.
(b) An administrative support site does not provide home health, hospice, or personal assistance services, and therefore does not require a license or a fee.
(c) An agency is operating a branch or alternate delivery site if it delivers any home health, hospice, or personal assistance services from the location of the administrative support site.
(d) An administrative support site may be used for the following administrative office and support functions:
(1) in-service training;
(2) human resource functions;
(3) drop-off and pick-up of documentation, time slips, or paychecks;
(4) record storage functions for inactive records; and
(5) administrative office functions that may or may not involve activities otherwise listed in subsection (e) of this section.
(e) Administrative office functions in an administrative support site do not include client-centered activities including:
(1) contacting clients or conducting scheduling activities;
(2) accepting referrals or lab results;
(3) coordinating client care;
(4) storing active client records;
(5) drafting or entering notes for client care; or
(6) providing teleservices.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603809
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
DIVISION 6. TELEHEALTH, TELEMEDICINE, TELEMONITORING, AND TELECOMMUNICATION
26 TAC §§558.330, 558.332, 558.334, 558.336, 558.338STATUTORY AUTHORITY
The new sections are authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The new sections affect Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.330.
(a) In order to provide teleservices, an agency must be licensed in the home health, licensed and certified home health, or hospice category of service.
(b) An agency licensed to provide only personal assistance services must not provide telehealth, telemedicine, or telemonitoring for clients.
(c) Teleservices may be used to:
(1) monitor client conditions;
(2) prevent unnecessary hospitalizations;
(3) reduce unscheduled nurse visits;
(4) allow earlier identification of changes in condition;
(5) ensure service delivery;
(6) increase client and caregiver satisfaction with care; and
(7) ease the transition of the client to self-care.
(d) Agencies that provide teleservices must identify the extent to which those services will be used for clients in the admission agreement and under what, if any, circumstances in-person services will be provided.
§558.332.
(a) An agency must evaluate the client, family supports, and environment to determine whether teleservices are appropriate to meet the client's needs and goals of care as ordered by a practitioner when applicable. The evaluation must consider:
(1) the ability of the client to participate in the delivery of services;
(2) the availability of client support to participate in the delivery of the services;
(3) the availability of electronic devices in formats that are compatible with the provision of teleservices; and
(4) whether the environment maintains confidentiality and dignity during the teleservice visit.
(b) Prior to admitting a client or developing a plan of care or care plan to deliver services using teleservices, the agency must ensure that the client lives within the agency's service area in accordance with §558.220 of this subchapter (relating to Service Areas).
(c) An agency conducting an initial assessment, comprehensive assessment, or reassessment virtually must ensure that all aspects of the assessment can be accurately and completely evaluated using the agency's chosen teleservice delivery model and documented as part of the client's clinical record.
(d) An agency that identifies a risk to the client's health or safety in the client's environment during an assessment or visit using teleservices must complete an in-home visit to determine the extent of the risk and any impact the risk may pose to the provision of services.
(e) An agency must ensure employees and contractors who provide teleservices are licensed or authorized to provide services in Texas and meet all conditions for employment or contracting in accordance with §558.245 of this subchapter (relating to Staffing Policies).
(f) Teleservices must be conducted in a language and manner the client can understand. If needed by the client or LAR, the agency must locate and coordinate the use of an interpreter or translator to ensure communication is effective.
(g) An agency must ensure all teleservices are provided in a secure and confidential manner.
(h) An agency must obtain and maintain written consent from the client or LAR for any teleservices provided by the agency in accordance with a plan of care or care plan.
(1) An agency must not require a client to accept delivery of services in part or in total using teleservices if the client's preferred service delivery method is in-person and in-person services are available.
(2) An agency must educate the client and family on the availability, functionality, and limitations of teleservices.
(3) A client may designate an individual to assist with the use of teleservices as needed.
(i) An agency must evaluate its teleservices program as part of its quality assessment and performance activities.
(j) If the agency determines the client's needs, goals of care, and purposes of the visits are not being met using teleservices, the agency must reevaluate to determine if teleservices continue to be appropriate for the client.
(k) An agency must adopt and enforce policies and procedures related to the use of teleservices, including:
(1) documentation for teleservice visits;
(2) training for the use of teleservice delivery models utilized by the agency;
(3) maintaining confidentiality and Health Insurance Portability and Accountability compliance;
(4) procedures for conducting visits or assessments via teleservices;
(5) procedures for addressing interruptions in service during the use of teleservices, such as technological malfunction; and
(6) procedures for electronic correspondence, including confirming receipt of electronically transmitted information with the client or LAR as applicable.
(l) Agency staff and contractors must be trained on the agency's policy and procedures for teleservices at least annually or upon any change to the policy.
(m) An agency that becomes unable to meet the client's needs through the use of teleservices, either due to the availability of service delivery options or the ineffectiveness of the available services options, must document its concerns and follow the transfer and discharge requirements in §558.295 of this subchapter (relating to Client Transfer or Discharge Notification Requirements) as applicable.
§558.334.
(a) Agency staff or contractors with a current license, certification, or specialty permitted to utilize telehealth or telemedicine services must follow all applicable state and federal requirements regarding the provision of these services, including as dictated by the applicable licensing boards, Texas Occupations Code, and TAC.
(b) Agency staff or contractors providing telemedicine medical services or telehealth services must maintain the confidentiality of protected health information as required by 42 CFR Part 2, 45 CFR Parts 160 and 164, Texas Occupations Code Chapters 111 and 159, and other applicable federal and state law.
§558.336.
(a) A client's primary care physician must order telemonitoring and include:
(1) the condition to be telemonitored;
(2) how often the telemonitoring will occur;
(3) any applicable parameters; and
(4) any additional instructions required as part of the telemonitoring, including physician notifications.
(b) The agency must adopt and enforce a policy for delivery, installation, maintenance, and monitoring of the telemonitoring equipment.
(c) If an agency uses contractor services to provide delivery, installation, maintenance, and monitoring of the equipment, then use of contractor services must be in accordance with §558.247 of this subchapter (relating to Verification of Employability and Use of Unlicensed Persons as Employees, Volunteers, and Contractors) and §558.289 of this subchapter (relating to Independent Contractors and Arranged Services).
(d) An agency must provide education to the client, the client's LAR, the client's family, and staff on the use of the specific home telemonitoring equipment applicable to the client.
(e) An agency must ensure that an RN reviews any transmitted clinical data at intervals consistent with the client's needs and the primary care physician's goals.
(f) An agency may use LVNs to assist an RN in providing nursing telemonitoring services to the extent allowable by the Texas Board of Nursing.
(g) An agency must maintain documentation of telemonitoring visits and data, and the need for further evaluation of goals and outcomes, in the client's record in addition to the requirements in §558.301 of this subchapter (relating to Client Records).
§558.338.
(a) Agency policies, procedures, contracting agreements, medical records, practitioner's orders, and arranged services agreements may be sent and received electronically in accordance with this division.
(b) An agency may choose to provide client admission, discharge, and required notifications in this division via telecommunications and electronic correspondence if the client or the LAR agrees and the notification method is effective to communicate the information.
(c) An agency that provides client admission, discharge, or required notifications via written telecommunication or electronic correspondence must confirm written receipt of the information with the client or the LAR.
(d) The agency must ensure security and confidentiality of all electronic correspondence and telecommunications via all platforms.
(e) If the agency chooses to use electronic correspondence or telecommunications, the information sent electronically must be encrypted or otherwise comply with Health Insurance Portability and Accountability requirements as described in the HIPAA Act of 1996. The agency must obtain:
(1) a written acknowledgment of electronic literacy and internet accessibility from the client or the LAR before sending policies electronically; and
(2) a written acknowledgment from the client or LAR of agreement to receive electronic correspondence. The acknowledgment must be kept in the client's record.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603810
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
SUBCHAPTER
D.
STATUTORY AUTHORITY
The amendments are authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendments affect Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.401.
(a) In addition to the standards in Subchapter C of this chapter (relating to Minimum Standards for All Home and Community Support Services Agencies), an agency providing licensed home health services must also meet the standards of this section.
(b)
The agency's admission of a client must be based on an initial health assessment, performed in the client's residence in-person or via teleservices by an appropriate healthcare professional, prior to any home health services being initiated, to ensure the agency can meet the [The agency must accept a client for home health services based on a reasonable expectation that the] client's medical, nursing, and social needs [can be met adequately in the client's residence].
(c)
The [An] agency must reasonably expect [has made a reasonable expectation] that it can meet a client's needs if, at the time of the agency's admittance [acceptance] of the client, the client and the agency have agreed as to what needs the agency would meet; for instance, the agency and the client could agree that some needs would be met but not necessarily all needs.
(d) [(1)] The agency must start providing licensed home health services to a client based on the orders of the primary care physician or practitioner [within a reasonable time] after admittance [acceptance] of the client and according to the agency's policy. The initiation of licensed home health services must be based on the client's health service needs.
[(2) An initial health assessment must be performed in the client's residence by the appropriate health care professional prior to or at the time that licensed home health services are initially provided to the client. The assessment must determine whether the agency can provide the necessary services.]
(e) [(A)] The agency must ensure the appropriate healthcare professional prepares a care plan when a primary care physician or [If] a practitioner has not ordered skilled care for a client[, then the appropriate health care professional must prepare a care plan]. The care plan must be developed after consultation with the client, [and] the client's family, the LAR if applicable, and agency staff. The care plan [and] must include:
(1)
the services to be provided by the agency; [rendered,]
(2) the goals of care;
(3)
the frequency of visits or hours of service to be provided by the agency;[,]
(4) the supplies and equipment to be provided by the agency;
(5)
the identified problems;[,]
(6)
the methods [method] of intervention;[,] and
(7)
the projected date of resolution. [The care plan must be reviewed and updated by all appropriate staff members involved in client care at least annually, or more often as necessary to meet the needs of the client.]
(f) [(B)] The agency must ensure the appropriate healthcare professional prepares a plan of care when [If] a primary care physician or practitioner orders skilled care and services [treatment, then the appropriate health care professional must prepare a plan of care].
(1)
The primary care physician or practitioner must sign and approve the plan of care within 60 days after the date of the initial assessment [The plan of care must be signed and approved by a practitioner in a timely manner].
(2)
The primary care physician or practitioner must work together with the client, the client's family, the LAR if applicable, and agency staff to develop the plan of care. The plan of care must list all important diagnoses and include the following information about the client: [The plan of care must be developed in conjunction with agency staff and must cover all pertinent diagnoses, including]
(A)
mental status;[,]
(B)
types of services and equipment required;[,]
(C)
frequency of visits at the time of admission;[,]
(D)
prognoses;[,]
(E)
functional limitations;[,]
(F)
activities permitted;[,]
(G)
nutritional requirements;[,]
(H)
medications and treatments;[,]
(I)
any safety measures to protect against injury;[,]
(J) goals of care; and
(K)
[and] any other appropriate items.
(3)
The appropriate healthcare [health care] personnel must perform services as specified in the plan of care. [The plan of care must be revised as necessary, but it must be reviewed and updated at least every six months.]
(g) [(c)] Agency staff must provide at least one home health service.
(h) The agency must ensure review and update of care plans and plans of care.
(1) The appropriate staff members involved in client care, including the physician if no skilled care is ordered, must review, update, and sign the care plan at least annually or more often as necessary to meet the needs of the client.
(2) A physician must review, update, and sign the plan of care at least every six months, or more often as necessary, if skilled care is ordered.
(i) [(d)] Licensed personnel must provide and supervise all services. The appropriate licensed healthcare professional must be available to supervise services as needed whenever services are provided. If medical social service is provided, the social worker must hold a license in the Texas to provide social work services. [All services must be provided and supervised by qualified personnel. The appropriate licensed health care professional must be available to supervise as needed, when services are provided. If medical social service is provided, the social worker must be licensed in the State of Texas to provide social work services.]
(j) [(e)] All staff providing services, delegation, and supervision must be employed by or be under contract with the agency.
(k) [(f)] An agency is not required to employ home health aides. If an agency employs home health aides or uses certified nurse aides to meet home health aide requirements, the agency must comply with §558.701 of this chapter (relating to Home Health Aides).
(l) [(g)] Unlicensed personnel employed by an agency to provide licensed home health services must:
(1)
have demonstrated competency in the task assigned when competency cannot be determined through education and experience; [and]
(2)
be at least 18 years of age or, if under 18 years of age, be a high school graduate or work as part of course completion while enrolled in a vocational education program; and[.]
(3) be supervised by an RN.
(m) An agency providing licensed home health services may use volunteers to add to the services provided by staff. An agency's use of volunteers must be in accordance with §558.248 of this chapter (relating to Volunteers).
§558.404.
(a) In addition to meeting the standards in Subchapter C of this chapter (relating to Minimum Standards for All Home and Community Support Services Agencies), an agency holding a license with the category of personal assistance services must meet the standards of this section.
(b) A person who is not licensed to provide personal assistance services under this chapter may not indicate or imply that the person is licensed to provide personal assistance services by using the words "personal assistance services" or in any other manner.
(c)
Personal assistance services, as defined in §558.2 of this chapter (relating to Definitions), may be performed by an unlicensed person who is at least 18 years of age and has demonstrated competency, when competency cannot be determined through education and experience, to perform the tasks assigned by the supervisor. An unlicensed person who is under 18 years of age must be[, is] a high school graduate or working as part of course completion while [is] enrolled in a vocational educational program[,] and must have [has] demonstrated competency to perform the tasks assigned by the supervisor in order to[, may] perform personal assistance services.
(d) An agency providing personal assistance services must not provide nursing or skilled services to its clients.
(e) An RN must not perform nursing tasks identified by Texas Occupations Code §301.002 as part of the practice of professional nursing to personal assistance services clients under the agency's personal assistance services category of service.
(f) An agency providing personal assistance services must ensure nursing tasks are limited to the assessment of the client, delegation of tasks as described in subsection (i) of this section, and nursing supervision of unlicensed personnel in accordance with 22 TAC Chapter 225 (relating to RN Delegation to Unlicensed Personnel and Tasks Not Requiring Delegation in Independent Living Environments for Clients with Stable and Predictable Conditions).
(g) An RN must determine and ensure all appropriate conditions exist as outlined by the Texas Board of Nursing and the memorandum of understanding between HHSC and the Texas Board of Nursing for an unlicensed person to perform tube feedings and medication administration through a permanently placed gastrostomy tube (g-tube).
(h) [(d)] The following tasks may be performed under the [a] personal assistance services category:
(1) personal care as defined in §558.2 of this chapter;
(2)
health-related tasks provided by unlicensed personnel that an RN determines through an in-person assessment may be delegated [by an RN, or that an RN determines do not require delegation,] in accordance with the agency's written policy adopted, implemented, and enforced to ensure compliance with the rules adopted [by the Texas Board of Nursing] in 22 TAC Chapter 225 [(relating to RN Delegation to Unlicensed Personnel and Tasks Not Requiring Delegation in Independent Living Environments for Clients with Stable and Predictable Conditions)];
(3) health-related tasks that an RN determines through an in-person assessment do not require delegation, in accordance with the agency's written policy adopted, implemented, and enforced to ensure compliance with the rules adopted in 22 TAC Chapter 225; and
(4) [(3)] health-related tasks that are not the practice of professional nursing under the memorandum of understanding between HHSC and the Texas Board of Nursing.[; and]
[(4) health-related tasks that are delegated by a physician under the Texas Occupations Code Chapter 157.]
(i) If an RN determines through an assessment that a task can be delegated to unlicensed personnel, the agency providing personal assistance services must ensure:
(1) the RN complies with all the requirements for delegation under 22 TAC Chapter 225;
(2) unlicensed personnel are supervised by an RN who must be available in person or by telecommunications when the unlicensed person is performing the task;
(3) documentation of the competency of the unlicensed personnel to whom the nursing task is delegated, is verified by an RN or, if appropriate, by the unlicensed personnel's experience, training, education, or certification or permit;
(4) if the RN is employed by the agency, the agency has a written policy acknowledging that the final decision to delegate must be made by the RN in consultation with the client or the LAR; and
(5) the procedures for RN delegated medication administration are performed in accordance with §558.300 of this chapter (relating to Medication Administration).
(j) An agency providing personal assistance services may allow personal care staff to perform a health maintenance activity task under the following conditions.
(1) The activity must be performed for a client with a functional disability as defined in §558.2 of this chapter.
(2) The agency must ensure that the client, the LAR, or other adult chosen by the client, as applicable, is able and agrees in writing to direct an attendant to perform the task.
(3) An RN acting on behalf of the agency has conducted and documented an in-person assessment of the client's health status and all other relevant factors in accordance with 22 TAC §225.6 (relating to RN Assessment of a Client) and 22 TAC §225.8(a)(2) (relating to Health Maintenance Activities Not Requiring Delegation).
(A) The RN is not required to know the identity of the personal care staff member who will perform the activity or the specific qualifications of that personal care staff member.
(B) The RN is not required to determine the competency of the personal care staff who will perform the activity.
(4) The agency must maintain a copy of the RN assessment of a client for the use of health maintenance activities in the client's record.
(5) Health maintenance activities may only be provided to a client with stable and predictable conditions as required by 22 TAC §225.8.
(6) The RN must reassess a client's status in accordance with this subsection any time there is a change in the client's condition that may affect the client's physical or cognitive abilities, or the stability or predictability of the client's condition and, at a minimum, must reassess the client's status at least once annually.
(k) [(e)] The agency must ensure that when developing its operational policies, the policies are considerate of principles of individual and family choice and control, functional need, and accessible and flexible services.
(l) An agency providing personal assistance services must ensure the identified services in the individualized service plan are provided by agency personnel, unless there is a need to engage back-up services in accordance with §558.290 of this chapter (relating to Backup Services and After-Hours Care).
(m) An agency providing personal assistance services that must engage back-up services must document the reason the services cannot be met by agency personnel.
(n) [(f)] In addition to the client record requirements in §558.301(a)(9) of this chapter (relating to Client Records), the client file must include the following:
(1) documentation of determination of services based on an on-site visit by the supervisor where services will be primarily delivered and records of supervisory visits, if applicable;
(2)
individualized service plan developed, agreed upon, and signed by the client or family and the agency, that includes [The individualized service plan must include]:
(A) types of services, supplies, and equipment to be provided;
(B) locations of services;
(C) frequency and duration of services;
(D) planned date of service initiation;
(E)
charges for services rendered if the charges will be paid in full or in part by the client or significant other [other(s)], or on request; and
(F) plan of supervision; and
(3) documentation that the services have been provided according to the individualized service plan.
(o) [(g)] In addition to the written policies required by §558.245 of this chapter (relating to Staffing Policies), the agency must adopt and enforce a written policy addressing the supervision of personnel with input from the client or family on the frequency of supervision.
(1)
Supervision of personnel must be in accordance with the agency's policies and applicable state [State] laws and rules, including rules adopted by the Texas Board of Nursing in 22 TAC Chapter 225.
(2) A supervisor must be:
(A) a licensed nurse;
(B)
an individual who has [or have] completed two years of full-time study at an accredited college or university; or[.]
(C)
an [An] individual with a high school diploma or general equivalence diploma (GED), with each [may substitute one] year of full-time employment in a supervisory capacity in a healthcare [health care] facility, agency, or community-based agency substituting for each required year of college.
(3)
The client in a client managed attendant care program funded by HHSC that allows the client to hire staff and supervise the client's own care [or the Department of Assistive and Rehabilitative Services] is not required to meet the standard in paragraph (2) of this subsection.
(p) [(h)] Tube feedings and medication administration through a permanently placed g-tube [gastrostomy tube (g-tube)] in accordance with subsection (g) [(d)(3)] of this section may be performed by an unlicensed person only after successful completion of the training and competency program and procedures described in paragraphs (1) - (5) of this subsection.
(1)
The training and competency program for the performance of g-tube feedings by an unlicensed person must be taught by an RN, a practitioner, [physician, physician assistant (PA),] or a qualified trainer. A qualified trainer must:
(A)
have successfully completed the training and competency program described in paragraphs (2) and (3) of this subsection taught by an RN or practitioner [, physician, or PA];
(B)
have demonstrated upon return demonstration to an RN, practitioner, [physician,] or PA the performance of the task and the ability to teach the task; and
(C)
have been deemed competent by an RN, practitioner [physician], or PA, to train unlicensed personnel in these procedures. Documentation of competency to perform, train, and teach must be maintained in the employee's or contractor's file. Competency must be evaluated and documented annually by an RN, practitioner, [physician,] or PA.
(2) The minimum training program must include:
(A) a description of the g-tube placement, including its purpose;
(B) infection control procedures and universal precautions to be used when performing g-tube feedings or medication administration through a g-tube;
(C)
a description of conditions that must be reported to the client or the primary caregiver, or in the absence of the primary caregiver, to the agency administrator, supervisor, or the client's practitioner, including [physician. The description of conditions must include] a plan to be effected if the g-tube comes out or is not positioned correctly to ensure medical attention is provided within one hour;
(D)
review of a written procedure for g-tube feeding or medication administration through a g-tube that is[. The written procedure must be] equivalent to current acceptable nursing standards of practice, including addressing the crushing of medications;
(E) conditions under which g-tube feeding or medication administration must not be performed; and
(F)
demonstration of a g-tube feeding and medication administration to a client; if[. If] the trainee becomes [will become] a qualified trainer, the demonstration must be done by the RN[, PA,] or practitioner [physician]. If the trainee does [will] not become a qualified trainer, the demonstration may be done by an RN, practitioner [PA, physician], or qualified trainer.
(3) The minimum competency evaluation must be documented and maintained in the employee's file and must include:
(A)
a score of 100 percent on a written multiple-choice test that consists of situational questions to include the criteria in paragraph (2)(A) - (F) [(2)(A) - (E)] of this subsection and an evaluation of the trainee's judgment and understanding of the essential skills, risks, and possible complications of a g-tube feeding or medication administration through a g-tube;
(B)
a skills checklist demonstrating that the trainee has successfully completed the necessary skills for a g-tube feeding and medication administration via g-tube, and if the trainee will become a qualified trainer, the skills checklist must also demonstrate the ability to teach another person to perform the task; the[. The] skills checklist must be completed by an RN, practitioner [physician], [or PA,] if the trainee will become a qualified trainer; the[. The] skills checklist for a trainee who will not become a qualified trainer may be completed by an RN, physician, [PA,] or qualified trainer; and
(C) documentation of an accurate demonstration of the g-tube feeding and medication administration performed by the trainee as required by paragraph (2)(F) of this subsection. If the trainee will become a qualified trainer, documentation of competency to teach this task must be maintained in the file of the qualified trainer. The person responsible for the training of the trainee must document the successful demonstration of the g-tube feeding and medication administration via g-tube by the trainee and the trainee's competency to perform this task in the trainee's file.
(4) The client or primary caregiver must provide information on the client's g-tube feeding or medication administration to the agency supervisor. If the client is not capable of directing his or her own care, the client's primary caregiver must be present to instruct and orient the supervisor regarding the client's g-tube feeding and medication regime. A copy of the current regime including unique conditions specific to the client must be placed in the client's file by the agency supervisor and provided to the respite caregiver. The respite caregiver must be oriented by the client, the client's primary caregiver, or the agency supervisor. The supervisor of the delivery of these services must have successfully completed a training and competency program outlined in paragraphs (2) and (3) of this subsection or be a qualified trainer.
(5) Legend medications that are to be administered must be in a legally labeled container from a pharmacy that contains the name of the client. Instructions for dosages according to weight or age for over-the-counter drugs commonly given the client must be furnished by the primary caregiver to the respite caregiver performing the tube feeding or medication administration.
§558.405.
(a)
License designation. An agency may not provide peritoneal dialysis or hemodialysis services in a client's residence, independent living environment, or other appropriate location unless the agency holds a license to provide licensed home health or licensed and certified home health services and designated to provide home dialysis services. In order to receive a home dialysis designation, the agency must meet the licensing standards specified in this section and the standards for home health services in accordance with Subchapter C of this chapter (relating to Minimum Standards for All Home and Community Support Services Agencies) and §558.401 of this subchapter (relating to Standards Specific to Licensed Home Health Services), except for §558.401(e) and (f) [§558.401(b)(2)(A) and (B)] of this subchapter. If there is a conflict between the standards specified in this section and those specified in Subchapter C of this chapter and §558.401 of this subchapter, the standards specified in this section will apply to the home dialysis services.
(b) Governing body. An agency must have a governing body. The governing body must appoint a medical director and the physicians who are on the agency's medical staff. The governing body must annually approve the medical staff policies and procedures. The governing body on a biannual basis must review and consider for approval continuing privileges of the agency's medical staff. The minutes from the governing body of the agency must be on file in the agency office.
(c) Qualifications and responsibilities of the medical director.
(1) Qualifications. The medical director must be a physician licensed in the State of Texas who:
(A) is eligible for certification or is certified in nephrology or pediatric nephrology by a professional board; or
(B) during the five-year period prior to September 1, 1996, served at least 12 months as director of a dialysis facility or program.
(2) Responsibilities. The medical director must:
(A) participate in the selection of a suitable treatment modality for all clients;
(B)
ensure [assure] adequate training of nurses in dialysis techniques;
(C)
ensure [assure] adequate monitoring of the client and the dialysis process; and
(D)
ensure [assure] the development and availability of a client care policy and procedures manual and its implementation.
(d) Personnel files. An agency must have individual personnel files on all physicians, including the medical director. The file must include the following:
(1) a curriculum vitae which documents undergraduate, medical school, and all pertinent post graduate training; and
(2) evidence of current licensure, and evidence of current United States Drug Enforcement Administration certification, Texas Department of Public Safety registration, and the board eligibility or certification, or the experience or training described in subsection (c)(1) of this section.
(e) Provision of services. An agency that provides home staff-assisted dialysis must, at a minimum, provide nursing services, nutritional counseling, and medical social service. These services must be provided as necessary and as appropriate at the client's home, by telephone, or by a client's visit to a licensed ESRD facility in accordance with this subsection. The use of dialysis technicians in home dialysis is prohibited.
(1) Nursing services.
(A) An RN, licensed by the State of Texas, who has at least 18 months experience in hemodialysis obtained within the last 24 months and has successfully completed the orientation and skills education described in subsection (f) of this section, must be available whenever dialysis treatments are in progress in a client's home. The agency administrator must designate a qualified alternate to this RN.
(B) Dialysis services must be supervised by an RN who meets the qualifications for a supervising nurse as set out in §558.244(c)(2) of this chapter (relating to Administrator Qualifications and Conditions and Supervising Nurse Qualifications).
(C) Dialysis services must be provided by a qualified licensed nurse who:
(i) is licensed as an RN or LVN by the State of Texas;
(ii) has at least 18 months experience in hemodialysis obtained within the last 24 months; and
(iii) has successfully completed the orientation and skills education described in subsection (f) of this section.
(2) Nutritional counseling. A dietitian who meets the qualifications of this paragraph must be employed by or under contract with the agency to provide services. A qualified dietitian must meet the definition of dietitian in §558.2 of this chapter (relating to Definitions) and have at least one year of experience in clinical nutrition after obtaining eligibility for registration by the American Dietetic Association, Commission on Dietetic Registration.
(3) Medical social services. A social worker who meets the qualifications established in this paragraph must be employed by or be under contract with the agency to provide services. A qualified social worker is a person who:
(A) is currently licensed under the laws of the State of Texas as a social worker and has a master's degree in social work from a graduate school of social work accredited by the Council on Social Work Education; or
(B) has served for at least two years as a social worker, one year of which was in a dialysis facility or program prior to September 1, 1976, and has established a consultative relationship with a licensed master social worker.
(f) Orientation, skills education, and evaluation.
(1) All personnel providing dialysis in the home must receive orientation and skills education and demonstrate knowledge of the following:
(A) anatomy and physiology of the normal kidney;
(B) fluid, electrolyte, and acid-base balance;
(C) pathophysiology of renal disease;
(D) acceptable laboratory values for the client with renal disease;
(E) theoretical aspects of dialysis;
(F) vascular access and maintenance of blood flow;
(G) technical aspects of dialysis;
(H) peritoneal dialysis catheter, testing for peritoneal membrane equilibration, and peritoneal dialysis adequacy clearance, if applicable;
(I) the monitoring of clients during treatment, beginning with treatment initiation through termination;
(J)
the recognition of dialysis complications, emergency conditions, and institution of the appropriate corrective action, including[. This includes] training agency personnel in emergency procedures and how to use emergency equipment;
(K) psychological, social, financial, and physical complications of chronic dialysis;
(L) care of the client with chronic renal failure;
(M) dietary modifications and medications for the uremic client;
(N) alternative forms of treatment for ESRD;
(O) the role of renal health team members (physician, nurse, social worker, and dietitian);
(P) performance of laboratory tests (hematocrit and blood glucose);
(Q) the theory of blood products and blood administration; and
(R) water treatment to include:
(i)
standards for treatment of water used for dialysis as described in §3.2.1 (Hemodialysis Systems) and §3.2.2 (Maximum Level of Chemical Contaminants) of the American National Standard, Hemodialysis Systems, March 1992 Edition, published by the Association for the Advancement of Medical Instrumentation (AAMI), 3330 Washington Boulevard, Suite 500, Arlington, Virginia 22201[. Copies of the standards are indexed and filed in the Texas Health and Human Services Commission, 701 W. 51st Street, Austin, Texas 78751, and are available for public inspection during regular working hours];
(ii) systems and devices;
(iii) monitoring; and
(iv) risks to clients of unsafe water.
(2) The requirements for the orientation and skills education period for licensed nurses are as follows.
(A) The agency must develop an 80-hour written orientation program that includes classroom theory and direct observation of the licensed nurse performing procedures on a client in the home.
(i) The orientation program must be provided by an RN qualified under subsection (e)(1) of this section to supervise the provision of dialysis services by a licensed nurse.
(ii) The licensed nurse must pass a written skills examination or competency evaluation at the conclusion of the orientation program and prior to the time the licensed nurse delivers independent client care.
(B) The licensed nurse must complete the required classroom component as described in paragraph (1)(A) - (E), (K) - (O), (Q) and (R) of this subsection and satisfactorily demonstrate the skills described in paragraph (1)(F) - (J) and (P) of this subsection. The orientation program may be waived by successful completion of the written examination as described in subparagraph (A)(ii) of this paragraph.
(C)
The supervising nurse or qualified designee must complete an orientation competency skills checklist for each licensed nurse to reflect the progression of learned skills, as described in paragraph (1) [subsection (f)(1)] of this subsection [section].
(D) Prior to the delivery of independent client care, the supervising nurse or qualified designee must directly supervise the licensed nurse for a minimum of three dialysis treatments and ensure satisfactory performance. Dependent upon the trainee's experience and accomplishments on the skills checklist, additional supervised dialysis treatments may be required.
(E) Continuing education for employees must be provided quarterly.
(F) Performance evaluations must be done annually.
(G) The supervising nurse or qualified designee must provide direct supervision to the licensed nurse providing dialysis services monthly, or more often if necessary. Direct supervision means that the supervising nurse is on the premises but not necessarily immediately present where dialysis services are being provided.
(g) Hospital transfer procedure. An agency must establish an effective procedure for the immediate transfer to a local Medicare-certified hospital for clients requiring emergency medical care. The agency must have a written transfer agreement with such a hospital, or all physician members of the agency's medical staff must have admitting privileges at such a hospital.
(h) Backup dialysis services. An agency that supplies home staff-assisted dialysis must have an agreement with a licensed ESRD facility to provide backup outpatient dialysis services.
(i) Coordination of medical and other information. An agency must provide for the exchange of medical and other information necessary or useful in the care and treatment of clients transferred between treating facilities. This provision must also include the transfer of the client care plan, hepatitis B status, and long-term program.
(j) Transplant recipient registry program. An agency must ensure that the names of clients awaiting cadaveric donor transplantation are entered in a recipient registry program.
(k) Testing for hepatitis B. An agency must conduct routine testing of home dialysis clients and agency employees to ensure detection of hepatitis B in employees and clients.
(1)
An agency must offer hepatitis B vaccination to previously unvaccinated, susceptible new staff members in accordance with 29 CFR §1910.1030(f)(1) - (2) [(Bloodborne Pathogens)].
(A) Staff vaccination records must be maintained in each staff member's personnel file.
(B) New staff members providing home dialysis care must be screened for hepatitis B surface antigen (HBsAg) and the results reviewed prior to the staff providing client care, unless the new staff member provides the agency documentation of positive serologic response to hepatitis B vaccine.
(C) An agency must establish, implement, and enforce a policy for repeated serologic screening of staff. The repeated serologic screening must be based on each staff member's HBsAg/antibody to HBsAg (anti-HBs) and must be congruent with Appendices i and ii of the National Surveillance of Dialysis Associated Disease in the United States, 1993, published by the United States Department of Health and Human Services (USDHHS).
(2)
With the advice and consent of a client's nephrologist or primary care [attending] physician, an agency must make the hepatitis B vaccine available to a client who is susceptible to hepatitis B, provided that the client has coverage or is willing to pay for vaccination.
(A)
An agency must make available to clients literature that explains [describing] the risks and benefits of the hepatitis B vaccination.
(B) Candidates for home dialysis must be screened for HBsAg within one month before or at the time of admission to the agency.
(C) Repeated serologic screening must be based on the antigen or antibody status of the client.
(D) Monthly screening for HBsAg is required for clients whose previous test results are negative for HBsAg.
(E)
Screening for HBsAg-positive or anti-HBsAg-positive clients may be performed less often if the agency policy matches the most current survey of the National Surveillance of Dialysis Associated Diseases in the United States. [Screening of HbsAg-positive or anti-HbsAg-positive clients may be performed on a less frequent basis, provided that the agency's policy on this subject remains congruent with Appendices i and ii of the National Surveillance of Dialysis Associated Diseases in the United States, 1993, published by the USDHHS.]
(l) CPR certification. All direct client care employees must have current CPR certification.
(m) Initial admission assessment. Assessment of the client's residence must be made to ensure a safe physical environment for the performance of dialysis. The initial admission assessment must be performed by a qualified RN who meets the qualifications under subsection (e)(1)(A) of this section.
(n) Client long-term program. The agency must develop a long-term program for each client admitted to home dialysis. Criteria must be defined in writing and must provide guidance to the agency in the selection of clients suitable for home staff-assisted dialysis and in noting changes in a client's condition that would require discharge from the program. For the purposes of this subsection, Long-term program means the written documentation of the selection of a suitable treatment modality and dialysis setting, which has been selected by the client and the interdisciplinary team.
(o) Client history and physical. The agency must ensure that the history and physical is conducted upon the client's admission, or no more than six months prior to the date of admission, then annually after the date of admission.
(p)
Practitioner's [Physician] orders. If home staff-assisted dialysis is selected, the practitioner [physician] must prepare orders outlining specifics of prescribed treatment.
(1)
If these practitioner's [physician's] orders are received verbally, the orders [they] must be confirmed in writing within a reasonable time frame. An agency must adopt and enforce a policy on the time frame for the countersignature of a practitioner's [physician's] verbal orders. Medical orders for home staff-assisted dialysis must be revised as necessary but reviewed and updated at least every six months.
(2) The initial orders for home staff-assisted dialysis must be received prior to the first treatment and must cover all pertinent diagnoses, including mental status, prognosis, functional limitations, activities permitted, nutritional requirements, medications and treatments, and any safety measures to protect against injury. Orders for home staff-assisted dialysis must include frequency and length of treatment, target weight, type of dialyzer, dialysate, dialysate flow rate, heparin dosage, and blood flow rate, and must specify the level of preparation required for the caregiver, such as an LVN or RN.
(q)
Client care plan. The client care plan must be developed after consultation with the client and the client's family by the interdisciplinary team. The interdisciplinary team must include the practitioner [physician], the RN, the dietitian, and the qualified social worker responsible for planning the care delivered to the home staff-assisted dialysis patient.
(1)
The initial client care plan must be completed by the interdisciplinary team within 10 [calendar] days after the first home dialysis treatment.
(2)
The client care plan must implement the medical orders and must include services to be rendered, such as the identification of problems, methods of intervention, and the assignment of healthcare [health care] personnel.
(3) The client care plan must be in writing, be personalized for the individual, and reflect the ongoing medical, psychological, social, nutritional, and functional needs of the client, including treatment goals.
(4) The client care plan must include written evidence of coordination with other service providers, such as dialysis facilities or transportation providers, as needed to assure the provision of safe care.
(5)
The client care plan must include written evidence of the client's or client's legal representative's input and participation, unless the client or client's legal representative [they] refuse to participate. At a minimum, the client care plan must demonstrate that the content was shared with the client or the client's legal representative.
(6) For non-stabilized clients, where there is a change in modality, unacceptable laboratory work, uncontrolled weight changes, infections, or a change in family status, the client care plan must be reviewed at least monthly by the interdisciplinary team. Evidence of the review of the client care plan with the client and the interdisciplinary team to evaluate the client's progress or lack of progress toward the goals of the care plan, and interventions taken when progress toward stabilization or the goals are not achieved, must be documented and included in the client record.
(7) For a stable client, the client care plan must be reviewed and updated as indicated by any change in the client's medical, nutritional, or psychosocial condition or at least every six months. The long-term program must be revised as needed and reviewed annually. Evidence of the review of the client care plan with the client and the interdisciplinary team to evaluate the client's progress or lack of progress toward the goals of the care plan, and interventions taken when the goals are not achieved, must be documented and included in the client record.
(r) Medication administration. Medications must be administered only by licensed personnel.
(s) Client records. In addition to the applicable information described in §558.301(a)(9) of this chapter (relating to Client Records), records of home staff assisted dialysis clients must include the following:
(1) a medical history and physical;
(2)
clinical progress notes by the practitioner [physician], qualified licensed nurse, qualified dietitian, and qualified social worker;
(3) dialysis treatment records;
(4) laboratory reports;
(5) a client care plan;
(6) a long-term program; and
(7) documentation of supervisory visits.
(t) Water treatment.
(1)
Water used for dialysis purposes must be analyzed for chemical contaminants every six months. Additional chemical analysis must be conducted if test results exceed the maximum levels of chemical contaminants listed in §3.2.2 (Maximum Level of Chemical Contaminants) of the American National Standards for Hemodialysis Systems, March 1992 Edition, published by the AAMI. [Copies of the standards are indexed and filed in the Texas Health and Human Services Commission, 701 W. 51st Street, Austin, Texas 78751, and are available for public inspection during regular working hours.]
(2) Water used for dialysis must be treated as necessary to maintain a continuous water supply that is biologically and chemically compatible with acceptable dialysis techniques.
(3)
Water used to prepare dialysate must meet the requirements set forth in §3.2.1 (Hemodialysis Systems) and §3.2.2 (Maximum Level of Chemical Contaminants), March 1992 Edition, published by the AAMI. [Copies of the standards are indexed and filed in the Texas Health and Human Services Commission 701 W. 51st Street, Austin, Texas 78751, and are available for public inspection during regular working hours.]
(4) Records of test results and equipment maintenance must be maintained at the agency.
(u) Equipment testing. An agency must adopt and enforce a policy to describe how the nurse will check the machine for conductivity, temperature, and pH prior to treatment, and describe the equipment required for these tests. The equipment must be available for use prior to each treatment. This policy must reflect current standards.
(v) Preventive maintenance for equipment. An agency must develop and enforce a written preventive maintenance program to ensure client care related equipment receives electrical safety inspections, if appropriate, and maintenance at least annually or more frequently if recommended by the manufacturer. The preventive maintenance may be provided by agency or contract staff qualified by training or experience in the maintenance of dialysis equipment.
(1) All equipment used by a client in home dialysis must be maintained free of defects, which could be a potential hazard to clients, the client's family, or agency personnel.
(A) Agency staff must be able to identify malfunctioning equipment and report such equipment to the appropriate agency staff. Malfunctioning equipment must be immediately removed from use.
(B) Written evidence of all preventive maintenance and equipment repairs must be maintained.
(C) After repairs or alterations are made to any equipment, the equipment must be thoroughly tested for proper operation before returning to service.
(D)
An agency must comply with the federal Food, Drug, and Cosmetic Act, 21 United States Code (U.S.C.) [(USC)] §360i(b), concerning reporting when a medical device, as defined in 21 U.S.C. [USC] §321(h), has or may have caused or contributed to the injury or death of an agency client.
(2) In the event that the water used for dialysis purposes or home dialysis equipment is found not to meet safe operating parameters, and corrections cannot be effected to ensure safe care promptly, the client must be transferred to a licensed hospital (if inpatient care is required) or licensed ESRD facility until such time as the water or equipment is found to be operating within safe parameters.
(w) Reuse or reprocessing of medical devices. Reuse or reprocessing of disposable medical devices, including but not limited to, dialyzers, end-caps, and blood lines must be in accordance with this subsection.
(1)
An agency's reuse practice must comply with the American National Standard, Reuse of Hemodialyzers, 2003 [1993] Edition, published by the AAMI. An agency must adopt and enforce a policy for dialyzer reuse criteria (including any agency-set number of reuses allowed) which is included in client education materials.
(2) A transducer protector must be replaced when wetted during a dialysis treatment and must be used for one treatment only.
(3) Arterial lines may be reused only when the arterial lines are labeled to allow for reuse by the manufacturer and the manufacturer-established protocols for the specific line have been approved by the United States Food and Drug Administration.
(4) An agency must consider and address the health and safety of clients sensitive to disinfectant solution residuals.
(5) An agency must provide each client and the client's family or legal representative with information regarding the reuse practices of the agency, the opportunity to tour the reuse facility used by the agency, and the opportunity to have questions answered.
(6) An agency practicing reuse of dialyzers must:
(A) ensure that dialyzers are reprocessed via automated reprocessing equipment in a licensed ESRD facility or a centralized reprocessing facility;
(B) maintain responsibility and accountability for the entire reuse process;
(C) adopt and enforce policies to ensure that the transfer and transport of used and reprocessed dialyzers to and from the client's home does not increase contamination of the dialyzers, staff, or the environment; and
(D) ensure that HHSC staff has access to the reprocessing facility as part of an agency inspection.
(x) Laboratory services. Provision of laboratory services must be as follows.
(1)
All laboratory services ordered for the client by a practitioner [physician] must be performed by a laboratory which meets the applicable requirements of 42 U.S.C. [United States Code (USC)] §263a, concerning certification and certificates of waiver of a clinical laboratory (CLIA 1988) and in accordance with a written arrangement or agreement with the agency. CLIA 1988 applies to all agencies with laboratories that examine human specimens for the diagnosis, prevention, or treatment of any disease or impairment of, or the assessment of the health of, human beings.
(2) Copies of all laboratory reports must be maintained in the client's medical record.
(3) Hematocrit and blood glucose tests may be performed at the client's home in accordance with §558.284 of this chapter (relating to Laboratory Services). Results of these tests must be recorded in the client's medical record and signed by the qualified licensed nurse providing the treatment. Maintenance, calibration, and quality control studies must be performed according to the equipment manufacturer's suggestions, and the results must be maintained at the agency.
(4) Blood and blood products must only be administered to dialysis clients in their homes by a licensed nurse or physician.
(y) Home dialysis supplies. Supplies for home dialysis must meet the following requirements.
(1) All drugs, biologicals, and legend medical devices must be obtained for each client pursuant to a physician's prescription in accordance with applicable rules of the Texas State Board of Pharmacy.
(2)
In conjunction with the client's primary care [attending] physician, the agency must ensure that there are sufficient supplies maintained in the client's home to perform the scheduled dialysis treatments and to provide a reasonable number of backup items for replacements, if needed, due to breakage, contamination, or defective products. All dialysis supplies, including medications, must be delivered directly to the client's home by a vendor of such products. However, agency personnel may transport prescription items from a vendor's place of business to the client's home for the client's convenience, so long as the item is properly labeled with the client's name and direction for use. Agency personnel may transport medical devices for reuse.
(z) Emergency procedures. The agency must adopt and enforce policies and procedures for medical emergencies and emergencies resulting from a disaster.
(1)
Procedures must be individualized for each client to include the appropriate evacuation from the home and emergency telephone numbers. Emergency telephone numbers must be posted at each client's home and must include 911, if available, the number of the practitioner [physician], the ambulance, the qualified RN on call for home dialysis, and any other phone number deemed as an emergency number.
(2) The agency must ensure that the client and the client's family know the agency's procedures for medical emergencies and emergencies resulting from a disaster.
(3) The agency must ensure that the client and the client's family know the procedure for disconnecting the dialysis equipment.
(4) The agency must ensure that the client and the client's family know emergency call procedures.
(5) A working telephone must be available during the dialysis procedure.
(6) Depending on the kinds of medications administered, an agency must have available emergency drugs as specified by the medical director.
(7)
In the event of a medical emergency or an emergency resulting from a disaster requiring transport to a hospital for care, the agency must ensure [assure] the following:
(A) the receiving hospital is given advance notice of the client's arrival;
(B) the receiving hospital is given a description of the client's health status; and
(C) the selection of personnel, vehicle, and equipment are appropriate to effect a safe transfer.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603811
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
SUBCHAPTER
E.
DIVISION 1. GENERAL
26 TAC §§558.501, 558.503, 558.507, 558.510STATUTORY AUTHORITY
The amendments and new section are authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendments and new section affect Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.501.
(a) [At a minimum,] HHSC conducts an initial [a] survey[:]
[(1)] after an agency submits a written request for an initial survey in accordance with §558.521 of this subchapter (relating to Requirements for an Initial Survey).[; and]
(b) [(2)] After conducting an initial survey, HHSC may conduct a survey within 18 months [after conducting an initial survey] and must conduct an on-site survey at least every 36 months after the most recent on-site survey. [thereafter.]
(c) [(b)] HHSC has the authority to [may] conduct a survey or investigation to [determine an agency's compliance with]:
(1)
determine an agency's compliance with this chapter or the statute [Statute] in the provision of licensed home health services, licensed and certified home health services, hospice services, or personal assistance services; [and]
(2)
determine an agency's compliance with federal requirements in the provision of licensed and certified home health services or licensed and certified hospice services;[.]
(3) investigate complaints;
(4) investigate incidents of abuse, neglect or exploitation; and
(5) conduct other surveys as HHSC deems appropriate.
(d) [(c)] HHSC may conduct a survey for the renewal of a license or the issuance of a branch office or ADS license.
(e) HHSC conducts a Life Safety Code survey before issuing a license for an initial parent agency or ADS with the category of hospice services with an inpatient unit.
§558.503.
From] a Survey.
(a)
HHSC maintains authority at all times to enter an agency regardless of accreditation status [Except] for the investigation of complaints and incidents. An [, an] agency is exempt from additional surveys by HHSC if the agency maintains accreditation status for the services for which the agency seeks exemption and applicable to the agency's category of license from an accreditation organization with current HHSC approval. All accreditation organizations with current HHSC approval are listed on the HCSSA website. [As of the effective date of this rule, accreditation organizations with current HHSC approval on its HCSSA licensure website are the Joint Commission, Community Health Accreditation Partner, and Accreditation Commission for Health Care, Inc.]
(b) If an agency seeks an exemption, the agency must maintain accreditation status with an accreditation organization that has entered into a memorandum of agreement with HHSC in accordance with Texas Health and Safety Code §142.006.
(c) HHSC requires an accreditation organization to have standards that meet or exceed the requirements for licensing under the statute and this chapter.
(d) For each accredited category of service, an agency must demonstrate exemption from a licensing survey by:
(1) sending the accreditation documentation from the accreditation organization to the agency's designated regional survey office within seven days after the agency receives the accreditation documentation; and
(2) submitting a copy of the accreditation documentation to HHSC within seven days after the agency receives the accreditation documentation through an application in the online portal that the agency receives from the accreditation organization.
(e) If an agency receives accreditation documentation after the agency submits a written request to HHSC for an initial licensure health survey, the agency may demonstrate that it is exempt from the survey by sending the accreditation documentation to the HHSC designated survey office before HHSC arrives at the agency to conduct an initial health survey.
(f) With each renewal application, an agency accredited by an accreditation organization must submit to HHSC through an application in the online portal a copy of the accreditation documentation that the agency receives from the accreditation organization.
(g) For each accredited category of service, an agency with a change in accreditation status must submit an application through the online portal no later than five days after:
(1) involuntary loss of accreditation; or
(2) voluntarily discontinuing accreditation.
(h) An agency with accreditation status must ensure ongoing compliance with all applicable licensing standards and this chapter.
(i) An agency with accreditation status must maintain documentation of accreditation organization surveys and outcomes available to be reviewed by HHSC.
§558.507.
(a)
By applying for or holding a license, an agency consents to entry and survey by a HHSC representative to verify compliance with the statute [Statute] or this chapter.
(b)
An agency must provide the HHSC representative [surveyor] access to all agency electronic or hardcopy records required by HHSC to be maintained by or on behalf of the agency.
(c)
If an HHSC representative [a surveyor] requests an agency record that is stored at a location other than the survey site, the agency must provide the record to the HHSC representative [surveyor] within eight working hours after the request.
(d)
An agency must provide the HHSC representative [surveyor] with copies of agency records upon request.
(e) During a survey, agency staff must not:
(1) make a false statement of a material fact about a matter under investigation by HHSC that a person knows, or should know, is false;
(2)
willfully interfere with the work of an [a] HHSC representative;
(3)
willfully interfere with an [a] HHSC representative in preserving evidence of a violation; or
(4)
refuse to allow an [a] HHSC representative to inspect a book, record, or file required to be maintained by or on behalf of an agency.
(f)
An agency must provide an [a] HHSC representative with a reasonable and safe workspace, free from hazards, at which to conduct a survey at a parent office, branch office, or ADS.
(g)
If there is a disagreement between the agency and the [a] HHSC representative, the program manager or designee in the designated survey office determines what is reasonable and safe. After consulting with the program manager or designee and obtaining the program manager's agreement, the HHSC representative will notify the agency administrator or designee if the requirement in subsection (f) of this section is not met. Within two working hours of this notice the agency must:
(1)
provide the [a] HHSC representative with a different workspace at the agency that meets the requirement in subsection (f) of this section; or
(2) correct the unmet requirement in such a way as to allow the representative to reasonably and safely conduct the survey.
(h) If an agency willfully refuses to comply with subsection (g) of this section, thereby interfering with the work of the HHSC representative, the representative will terminate the survey and recommend enforcement action as described in subsection (i) of this section.
(i) HHSC may assess an administrative penalty without an opportunity to correct for a violation of provisions in this section, or may take other enforcement action to deny, revoke, or suspend a license, if an agency does not cooperate with a survey.
§558.510.
(a) HHSC initiates an investigation of alleged abuse, neglect, or exploitation (ANE) of a client based on the following prioritization:
(1) immediate threat to the health or safety of a client, as defined in §558.2 of this chapter (relating to Definitions), or priority 1 (P1), on or before two working days from receipt of an intake by HHSC Complaint and Incident Intake (CII); and
(2) non-immediate threat-high, or priority 2 (P2), on or before 45 days from receipt of an intake by HHSC CII; this priority is assigned when the present and ongoing threat of continued ANE has been removed.
(b) HHSC contacts the alleged victim once the investigation has been initiated with the agency.
(c) HHSC conducts an unannounced on-site investigation for ANE within the intake priority time periods described in subsection (a) of this section. Upon entrance, an HHSC representative or an HHSC team notifies the HCSSA of the alleged ANE and provides the HCSSA with:
(1) the type of investigation, complaint or incident; and
(2) the alleged allegation category listed on the intake.
(d) During the investigation, the HHSC representative verifies from interviewing the administrator that the HCSSA has reported the ANE incident to HHSC CII, as described in §558.249(c) of this chapter (relating to Incidents of Abuse, Neglect, and Exploitation). If the agency has failed to report the ANE incident to HHSC CII, the agency is out of compliance with §558.249(c) of this chapter.
(e) At the conclusion of the investigation, the HHSC representative enters a finding about whether the ANE allegation is substantiated or unsubstantiated.
(f) At the conclusion of the investigation, the HHSC representative conducts an exit conference with the HCSSA. The purpose of this exit conference is to informally communicate preliminary findings of the ANE investigation and to give the HCSSA the Preliminary Findings Based on Survey, Inspection or Investigation (HHSC Form 3701).
(g) The HHSC representative documents on the Preliminary Findings Based on Survey, Inspection or Investigation (HHSC Form 3701) and provides the preliminary findings of the ANE investigation, including:
(1) the intake number;
(2) the name of the alleged perpetrator;
(3) whether each allegation of ANE is substantiated or unsubstantiated;
(4) whether the employee is referred to HHSC Enforcement to consider a reportable conduct referral; and
(5) whether the employee is referred to the Texas Board of Nursing.
(h) Within 10 working days from the exit conference, HHSC sends the HCSSA the Statement of Violations or Deficiencies and Plan of Correction for each visit.
(i) Upon completion of an investigation of ANE, HHSC notifies the reporter of the allegation in writing of the finding of the investigation and the method to appeal the finding as described in subsection (l) of this section. An HHSC representative provides the notification within five working days of completion of the investigation.
(j) The victim or alleged victim, and LAR are notified of the finding of the investigation and the method to appeal the finding. An HHSC representative provides the notification within five working days of completion of the investigation.
(k) For each appeal request, HHSC conducts a review and determines if a reinvestigation is warranted to collect additional evidence. If a review of the records or a reinvestigation results in a change of the ANE finding, HHSC notifies the alleged victim and LAR, or the reporter of the outcome of the appeal and any reinvestigation in writing.
(l) An alleged or designated perpetrator may not request an appeal even if the alleged or designated perpetrator is the reporter or administrator.
(m) HHSC alone may appoint a person to conduct an investigation review or reopen an investigation to collect additional evidence. If a review of the records and any additional investigation results in a change of the ANE finding, the reviewer or reviewer's designee notifies the appropriate parties in writing.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603813
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
DIVISION 2. THE SURVEY PROCESS
26 TAC §558.527STATUTORY AUTHORITY
The repeal is authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The repeal affects Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.527.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603814
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
26 TAC §§558.521, 558.523, 558.525, 558.527, 558.529
STATUTORY AUTHORITY
The amendments and new sections are authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendments and new sections affect Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.521.
(a) No later than six months after the effective date of an agency's initial license, an agency must:
(1)
admit and provide services to clients as described in subsection (c) [(b)] of this section; and
(2)
except as provided in subsection (h) [(f)] of this section, submit a written request for an initial licensure survey to the designated survey office, as described in subsection (d) [(c)] of this section.
(b) The agency must submit the letter of readiness within six months, regardless of the agency's ability to obtain payer source authorization or secure a contract for services.
(c) [(b)] Before submitting a written request to HHSC for an initial licensure survey, an agency must admit clients and provide services as described in this subsection. The categories of service on an initial license may include licensed home health services (LHHS), LHHS with home dialysis designation, hospice services, hospice services with an inpatient unit, and personal assistance services (PAS).
(1) When an initial license includes only one category of service, an agency must admit and provide services to at least one client.
(2) When an initial license includes the LHHS and the PAS categories, an agency must admit and provide LHHS to at least one client.
(3) When an initial license includes the LHHS and the LHHS with home dialysis designation categories, with or without the PAS category, an agency must admit and provide LHHS with home dialysis designation to at least one client.
(4) When an initial license includes the hospice services and the PAS categories, an agency must admit and provide hospice services to at least one client.
(5) When an initial license includes the LHHS and the hospice services categories, with or without the PAS category, an agency must admit and provide:
(A) LHHS services to at least one client; and
(B)
[admit and provide] hospice services to at least one client.
(6)
When an initial license includes the LHHS[, the LHHS] with home dialysis designation[,] and the hospice services categories, with or without the PAS category, an agency must admit and provide:
(A)
LHHS with home dialysis designation to at least one client; and[.]
(B)
[The agency must also admit and provide] hospice services to at least one client.
(7) When the initial license includes hospice services with an inpatient unit, an agency must admit and provide hospice services to at least one client.
(d) [(c)] The agency's written request for an initial survey must be submitted to the designated survey office using HHSC Form 2020 Notification of Readiness for Initial Survey for all categories of service. The written request must include the name, date of admission, and the category of service provided to each client admitted for services to demonstrate that the agency has admitted clients and provided services as described in subsection (c) [(b)] of this section.
(e) HHSC may take enforcement action under §558.601 of this chapter (relating to Enforcement Actions), if an agency fails to admit and provide services to at least one client within six months of the issuance of an agency's initial license. The issuance date is the effective date of the agency's license.
(f) [(d)] An agency must have the following information available and ready for review by an HHSC representative [a surveyor] upon the HHSC representative's [surveyor's] arrival at the agency:
(1)
a list of clients who are receiving services or who have received services from the agency for each category of service licensed, and the[. The] list must comply with the requirements of §558.293 of this chapter (relating to Client List and Services);
(2) the client records for each client admitted during the licensing period before the initial survey;
(3) all agency policies as required by this chapter; and
(4) all personnel records of agency employees.
(g) [(e)] HHSC may propose to deny an application to renew, or revoke or suspend, an initial license for the reasons specified in §558.15(c) of this chapter (relating to Issuance of an Initial License).
(h) [(f)] An agency is not required to request an initial survey in accordance with subsection (a)(2) of this section if the agency is exempt from the survey as specified in §558.503 of this subchapter (relating to Accreditation Process and Exemption from [From] a Survey). [To demonstrate that it is exempt, the agency must send the accreditation documentation from the accreditation organization to the HHSC designated survey office no later than six months after the effective date of its license.]
[(g) If an agency receives written notice of accreditation from the accreditation organization after the agency submits a written request to HHSC for an initial licensure survey, the agency may demonstrate that it is exempt from the survey by sending the accreditation documentation to the HHSC designated survey office before HHSC arrives at the agency to conduct an initial survey.]
§558.523.
(a) For an initial survey, the administrator or alternate administrator must:
(1)
be present at the entrance conference;[,]
(2)
be available in person, [or] by telephone, or by telecommunications during the survey;[,] and
(3) be present in person at the exit conference.
(b) For a survey other than an initial survey, the administrator or alternate administrator must:
(1)
be available in person, [or] by telephone, or by telecommunications during the entrance conference and the survey; and
(2)
[must] be present in person at the exit conference.
(c)
The supervising nurse or alternate supervising nurse must be available in person, [or] by telephone, or by telecommunications [if necessary,] to provide information unique to the duties and functions of the position during the survey.
(d)
If a required individual is not available during the survey process and is not present at the agency when the HHSC representative arrives, the HHSC representative will start the survey process with the designated individual as described in subsection (e) of this section. [unavailable during the survey process and is not at the agency when the surveyor arrives, the surveyor makes reasonable attempts to contact the individual.]
(e)
If an HHSC representative arrives at the agency during regular business hours and the agency is closed, an administrator, alternate administrator, or designated agency employee must allow entry to the HHSC representative within two hours after the HHSC representative's arrival. The administrator must provide written designation of the agency employee authorized to grant entry to an HHSC representative for survey purposes. The agency must comply with all notice requirements described in §558.210 of this chapter (relating to Agency Place of Business and Operating Hours). [If a surveyor arrives during regular business hours and the agency is closed, an administrator, alternate administrator, or a designated agency representative must provide the surveyor entry to the agency within two hours after the surveyor's arrival at the agency. The administrator must designate in writing the agency representatives who may grant entry to a surveyor. The agency must comply with notice requirements described in §558.210 of this chapter (relating to Agency Operating Hours).]
(f)
If the HHSC representative [surveyor] is unable to contact a required individual or the agency fails to comply with subsection (e) of this section, HHSC may take enforcement action under §558.601 of this chapter (relating to Enforcement Actions) [the surveyor may recommend enforcement action] against the agency.
(g) If compliance with this section would cause an interruption in client care being provided by the administrator, the alternate administrator, the supervising nurse, or the alternate supervising nurse, the administrator must contact its backup service provider to ensure continued client care.
§558.525.
(a)
Before beginning a survey, the HHSC representative [a surveyor] holds an entrance conference, as specified in §558.523 of this division (relating to Personnel Requirements for a Survey), to explain the purpose of the survey and the survey process and provide [provides] an opportunity to ask questions.
(b)
During a survey, the HHSC representative [a surveyor]:
(1) conducts at least three home or inpatient unit visits to determine an agency's compliance with licensing requirements;
(2)
reviews any agency records that the HHSC representative deems [surveyor believes are] necessary to determine an agency's compliance with licensing requirements; [and]
(3) conducts interviews with clients, staff, contractors, volunteers, and others as applicable; and
(4) [(3)] evaluates an agency's compliance with each standard.
(c) An agency accredited by an accreditation organization must have the documentation of accreditation available at the time of a survey.
(d) HHSC keeps agency records confidential, except as allowed by Texas Health and Safety Code §142.009(d), Texas Human Resources Code §48.101 and Texas Family Code §261.201.
(e)
The HHSC representative [A surveyor] may remove original agency records from an agency only with the consent of the agency, as provided in Texas Health and Safety Code §142.009(e).
(f) All reports, records, and working papers used or developed by HHSC in an investigation are confidential and may be released only as provided by federal or state law or this subsection.
(1) Completed written investigation reports on cases concluded to be abuse, neglect, or exploitation must be provided to the district attorney and appropriate law enforcement agency in accordance with applicable law. HHSC may release these reports to any other public agency HHSC deems appropriate to the investigation.
(2) Completed written investigation reports are open to the public, provided the report is deidentified through the open records process in accordance with Texas Government Code Chapter 552. The process of deidentification means:
(A) removing all names and personal, medical, or other identifiable data, and;
(B) other information excepted from release under Texas Government Code Chapter 552 or other law, including any information:
(i) from witnesses and others furnished to HHSC as part of the investigation, or;
(ii) that would reveal the identity of the reporter, complainant, or informant.
(3) HHSC notifies the reporter and the agency of the results of the HHSC investigation of a reported case of abuse, neglect, or exploitation, whether HHSC concludes that abuse, neglect, or exploitation occurred or did not occur.
(4) Upon request, the investigative report may be released by HHSC to the alleged victim or LAR, including any concealed information that would reveal the identities of the reporter, complainant, informant, and any individual receiving services who is not the victim or alleged victim.
§558.527.
(a) If, during an on-site survey, HHSC finds that a violation has caused an immediate threat to the health and safety of a client, the agency must immediately submit a plan of removal to HHSC. Along with the plan of removal, the agency must also provide documentation and other relevant information, that demonstrates appropriate action taken by the agency to resolve the immediate threat.
(b) The plan of removal must include:
(1) a description of steps the agency will take to remove the immediacy of the violation;
(2) a description of how affected or potentially affected clients will be identified;
(3) the actions or changes the agency will make to ensure the violation does not reoccur;
(4) the identities of agency staff responsible for oversight and implementation of the actions or changes;
(5) the steps to be taken to monitor the changes; and
(6) a timeline for implementing all actions identified by the agency in the plan of removal.
(c) The agency must provide a plan of removal upon request from HHSC.
(d) The agency must implement all actions identified in the plan of removal.
§558.529.
(a) After a survey is completed, the HHSC representative holds an exit conference with the administrator or alternate administrator to inform the agency of the preliminary findings.
(b) An agency may make an audio recording of the exit conference only if the agency:
(1) records two tapes simultaneously;
(2) allows the HHSC representative to review the tapes; and
(3) gives the HHSC representative the tape of the representative's choice before leaving the agency.
(c) An agency may make a video recording of the exit conference only if the HHSC representative agrees to allow it and if the agency:
(1) records two tapes simultaneously;
(2) allows the HHSC representative to review the tapes; and
(3) gives the HHSC representative the tape of the representative's choice before leaving the agency.
(d) An agency may submit additional written documentation and facts after the exit conference only if the agency describes the additional documentation and facts to the HHSC representative during the exit conference.
(1) The agency must submit the additional written documentation and facts to the designated survey office within two working days after the end of the exit conference.
(2) If an agency properly submits additional written documentation, the HHSC representative may add the documentation to the record of the survey.
(e) If HHSC identifies additional violations or deficiencies after the exit conference, HHSC holds an additional face-to-face exit conference with the agency regarding the additional violations or deficiencies.
(f) HHSC provides official written notification of the survey findings to the agency within 10 working days after the exit conference.
(g) The official written notification of the survey findings includes a statement of violations, condition-level deficiencies, or both, cited by HHSC against the agency and instructions for submitting an acceptable plan of correction and for requesting informal dispute resolution (IDR).
(1) If the official written notification of the survey findings declares that an agency is in violation of the statute or this chapter, an agency must follow HHSC instructions included with the statement of violations for submitting an acceptable plan of correction.
(2) An acceptable plan of correction includes the corrective measures and time frame with which the agency must comply to ensure correction of a violation. If an agency fails to correct each violation by the date on the plan of correction, HHSC may take enforcement action against the agency. An agency must correct a violation in accordance with the following time frames.
(A) A Severity Level B violation that results in serious harm to or death of a client or constitutes a serious threat to the health or safety of a client, must be addressed upon receipt of the official written notice of the violations and corrected within two days.
(B) A Severity Level B violation that substantially limits the agency's capacity to provide care must be corrected within seven days after receipt of the official written notice of the violations.
(C) A Severity Level A violation that has or had minor or no health or safety significance must be corrected within 20 days after receipt of the official written notice of the violations.
(D) A violation that is not designated as Severity Level A or Severity Level B must be corrected within 60 days after the date the violation was cited.
(3) An agency must submit an acceptable plan of correction for each violation or deficiency no later than 10 days after receipt of the official written notification of the survey findings.
(4) If HHSC finds the plan of correction unacceptable, HHSC notifies the agency in writing and provides the agency one additional opportunity to submit an acceptable plan of correction. An agency must submit a revised plan of correction no later than 30 days after the agency's receipt of HHSC written notice of an unacceptable plan of correction.
(h) An acceptable plan of correction does not preclude HHSC from taking enforcement action against an agency.
(i) An agency must submit a plan of correction in response to an official written notification of survey findings that declares a violation or deficiency even if the agency disagrees with the survey findings.
(j) If an agency disagrees with the survey findings citing a violation or condition-level deficiency, the agency may request IDR to refute the violation or deficiency.
(1) HHSC does not grant an agency's request for IDR if:
(A) HHSC cited the violation or deficiency at the agency's immediately preceding survey; and
(B) HHSC cited the violation or deficiency again, with no new findings.
(2) To request IDR, an agency must mail, fax, or email:
(A) a complete and accurate IDR request form to the address or fax number listed on the form, which must be postmarked or faxed within 10 days after the date of receipt of the official written notification of the survey findings;
(B) a rebuttal letter and supporting documentation to the address or fax number listed on the IDR request form and ensure receipt by the HHSC Regulatory Enforcement Division within seven days after the postmark or fax date of the IDR request form; and
(C) a copy of the IDR request form, rebuttal letter, and supporting documentation to the designated survey office within the same time frames each is submitted to the HHSC Regulatory Enforcement Division.
(3) An agency may not submit information after the deadlines established in paragraph (2)(A) and (B) of this subsection unless HHSC requests additional information. The agency's response to HHSC's request for information must be received within three working days after the request is made.
(4) An agency waives its right to IDR if the agency fails to submit the required information to the HHSC Regulatory Enforcement Division within the required time frames.
(5) An agency must present sufficient information to the HHSC Regulatory Enforcement Division to support the agency's desired IDR outcome.
(6) The rebuttal letter and supporting documentation must include:
(A) identification of the disputed deficiencies or violations;
(B) the reason the deficiencies or violations are disputed;
(C) the desired outcome for each disputed deficiency or violation; and
(D) copies of client records, policies and procedures, and other documentation and information that directly demonstrate that the condition-level deficiency or violation should not have been cited.
(7) The written decision issued by HHSC after the completion of its review is the final decision from IDR.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603815
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
SUBCHAPTER
F.
STATUTORY AUTHORITY
The amendments are authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendments affect Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.601.
(a) Enforcement actions. HHSC may take the following enforcement actions against an agency:
(1) license suspension;
(2) immediate license suspension;
(3) license revocation;
(4) immediate license revocation;
(5) administrative penalties; and
(6) denial of license application.
(b) Denial of license application. HHSC may deny a license application for the reasons set out in §558.21 of this chapter (relating to Denial of an Application or a License).
(c) Suspension or revocation.
(1) HHSC may suspend or revoke an agency's license if the license holder, the controlling person, the affiliate, the administrator, or the alternate administrator:
(A) fails to comply with this chapter;
(B)
fails to comply with the statute [Statute]; or
(C)
violates Texas Occupations Code §102.001 [(relating to Soliciting Patients; Offense)] and §102.006 [(relating to Failure to Disclose; Offense)].
(2) HHSC may suspend or revoke an agency's license to provide licensed and certified home health services if the agency fails to maintain its certification qualifying the agency as a certified agency, as referenced in Texas Health and Safety Code §142.011(c).
(d) Administrative penalties.
(1) HHSC may assess an administrative penalty against an agency in accordance with §558.602 of this subchapter (relating to Administrative Penalties).
(2) HHSC may consider the assessment of past administrative penalties when considering another enforcement action against an agency.
(e) Immediate licensure suspension or revocation. HHSC may immediately suspend or revoke an agency's license when the health and safety of persons are threatened.
(1) If HHSC issues an order for immediate suspension or revocation of the agency's license, HHSC provides immediate notice to the controlling person, administrator, or alternate administrator of the agency by fax and either by certified mail with return receipt requested or hand-delivery. The notice includes:
(A) the action taken;
(B) legal grounds for the action;
(C) the procedure governing appeal of the action; and
(D) the effective date of the order.
(2) An order for immediate suspension or revocation goes into effect immediately.
(3) An agency is entitled to a formal administrative hearing not later than seven days after the effective date of the order for immediate suspension or revocation.
(4)
If an agency requests a formal administrative hearing, the hearing is held in accordance with the Texas Government Code Chapter 2001, and with the formal hearing procedures in 1 TAC Chapter 357, Subchapter I (relating to Hearings Under the Administrative Procedure Act) and Chapter 110 of this title [40 TAC Chapter 91](relating to Hearings Under the Administrative Procedure Act).
(f) Opportunity to show compliance.
(1) Before revocation or suspension of an agency's license or denial of an application for the renewal of an agency's license, HHSC gives the license holder:
(A) a notice by personal service or by registered or certified mail of the facts or conduct alleged to warrant the proposed action, with a copy sent to the agency; and
(B)
an opportunity to show compliance with all requirements of law for the retention of the license by sending the HHSC Regulatory Enforcement Division [Services] office a written request. The request must:
(i)
be postmarked within 10 days after the date of HHSC notice and be received in HHSC Regulatory Enforcement Division [Services] office within 10 days after the date of the postmark; and
(ii) contain specific documentation refuting HHSC allegations.
(2) HHSC limits its review to the documentation submitted by the license holder and information HHSC used as the basis for its proposed action. An agency may not attend the HHSC meeting to review the opportunity to show compliance. HHSC gives a license holder a written affirmation or reversal of the proposed action.
(3) After the agency has an opportunity to show compliance, HHSC sends a license holder a written notice that:
(A) informs the license holder of the HHSC decision; and
(B) provides the agency with an opportunity to appeal the HHSC decision through a formal hearing process.
(g) Notice of denial of application for license or renewal of a license, suspension or revocation of license. HHSC sends an applicant or license holder notice by fax and either by certified mail with return receipt requested, or hand-delivery of the HHSC denial of an application for an initial license or renewal of a license, suspension of a license or revocation of a license.
(h)
Formal appeal. An applicant or license holder has the right to make a formal appeal after receipt of the HHSC notice [notification] of denial of an application for an initial license or renewal of a license, [and] suspension of a license, or revocation of a license.
(1)
An agency must request a formal administrative hearing within 20 days of receipt of the HHSC notice of denial of an application for an initial license or renewal of a license, suspension of a license, or revocation of a license. To make a formal appeal, the applicant or agency must comply with the formal hearing procedures in 1 TAC Chapter 357, Subchapter I and Chapter 110 of this title. [40 TAC Chapter 91.]
(2) HHSC presumes receipt of HHSC notice to occur on the 10th day after the notice is mailed to the last known address, unless another date is reflected on the return receipt.
(3)
If an agency does not meet the deadline for requesting a formal hearing, the agency has lost its opportunity for a formal hearing, and HHSC enforces [takes] the proposed action.
(4)
A formal administrative hearing is held in accordance with Texas Government Code[,] Chapter 2001, and the formal hearing procedures in 1 TAC Chapter 357, Subchapter I and Chapter 110 of this title. [40 TAC Chapter 91.]
(5) Except for the denial of an application for an initial license, if an agency appeals, the license remains valid until all appeals are final, unless the license expires without a timely application for renewal submitted to HHSC. The agency must continue to submit a renewal application in accordance with §558.17 of this chapter (relating to Application Procedures for a Renewal License) until the action to revoke, suspend, or deny renewal of the license is completed. However, HHSC does not renew the license until it determines the reason for the proposed action no longer exists.
(6) If an agency appeals, the enforcement action will take effect when all appeals are final, and the proposed enforcement action is upheld. If the agency wins the appeal, the proposed action does not happen.
(7) If HHSC suspends a license, the suspension remains in effect until HHSC determines that the reason for suspension no longer exists. A suspension may last no longer than the term of the license. HHSC conducts a survey of the agency before making a determination to recommend cancellation of a suspension.
(8)
If HHSC revokes or does not renew a license and two years have [one year has] passed following the effective date of revocation or denial of licensure renewal, a person may reapply for a license by complying with the requirements and procedures in §558.13 of this chapter (relating to Obtaining an Initial License). HHSC does not issue a license if the reason for revocation or nonrenewal continues to exist.
(i)
Agency dissolution. Upon suspension, revocation, or nonrenewal of a license, the license holder must comply with the following.[:]
(1) If agency dissolution occurs and no enforcement action is in effect, the license holder must:
(A) [(1)] destroy [return] the original license [to HHSC]; [and]
(B) notify HHSC Licensing and Credentialing that the license has been destroyed; and
(C) [(2)] implement its written plan required in §558.291 of this chapter (relating to Agency Dissolution) and §558.217 of this chapter (relating to Agency Closure Procedures and Voluntary Suspension of Operations).
(2) If agency dissolution occurs and enforcement action is in effect, the license holder must:
(A) destroy the original license;
(B) notify HHSC Licensing and Credentialing and HHSC Regulatory Enforcement Division that the license has been destroyed; and
(C) implement its written plan required in §558.291 of this chapter and §558.217 of this chapter.
§558.602.
(a) Assessing penalties. HHSC may assess an administrative penalty against a person who violates:
(1)
the statute [Statute];
(2) a provision in this chapter for which a penalty may be assessed; or
(3)
Texas Occupations Code §102.001 [(relating to Soliciting Patients; Offense)] or §102.006 [(relating to Failure to Disclose; Offense)], if related to the provision of home health, hospice, or personal assistance services.
(b) Criteria for assessing penalties. HHSC assesses administrative penalties in accordance with the schedule of appropriate and graduated penalties established in this section.
(1) The schedule of appropriate and graduated penalties for each violation is based on the following criteria:
(A) the seriousness of the violation, including the nature, circumstances, extent, and gravity of the violation and the hazard of the violation to the health or safety of clients;
(B) the history of previous violations by a person or a controlling person with respect to that person;
(C) whether the affected agency identified the violation as part of its internal quality assurance process and made a good faith, substantial effort to correct the violation in a timely manner;
(D) the amount necessary to deter future violations;
(E) efforts made to correct the violation; and
(F) any other matters that justice may require.
(2) In determining which violation warrants a penalty, HHSC considers:
(A) the seriousness of the violation, including the nature, circumstances, extent, and gravity of the violation and the hazard of the violation to the health or safety of clients; and
(B) whether the affected agency identified the violation as part of its internal quality assurance program and made a good faith, substantial effort to correct the violation in a timely manner.
(c)
Opportunity to correct. Except as provided in subsections (e) and (f) of this section, HHSC provides an agency with an opportunity to correct a violation in accordance with the time frames established in §558.529(g)(2) [§558.527(g)(2)]of this chapter (relating to Post-Survey Procedures) before assessing an administrative penalty if a plan of correction has been implemented.
(d) Minor violations.
(1) HHSC may not assess an administrative penalty for a minor violation unless the violation is of a continuing nature or is not corrected in accordance with an accepted plan of correction.
(2) HHSC may assess an administrative penalty for a subsequent occurrence of a minor violation when cited within three years from the date the agency first received written notice of the violation.
(3) HHSC does not assess an administrative penalty for a subsequent occurrence of a minor violation when cited more than three years from the date the agency first received written notice of the violation.
(e) No opportunity to correct. HHSC may assess an administrative penalty without providing an agency with an opportunity to correct a violation if HHSC determines that the violation:
(1) results in serious harm to or death of a client;
(2) constitutes a serious threat to the health or safety of a client;
(3) substantially limits the agency's capacity to provide care;
(4)
involves the provisions of Texas Human Resources Code Chapter 102[, Rights of the Elderly]; or
(5) is a violation in which a person:
(A) makes a false statement, that the person knows or should know is false of a material fact:
(i) on an application for issuance or renewal of a license or in an attachment to the application; or
(ii) with respect to a matter under investigation by HHSC;
(B) refuses to allow a representative of HHSC to inspect a book, record, or file required to be maintained by an agency;
(C) willfully interferes with the work of a representative of HHSC or the enforcement of this chapter;
(D) willfully interferes with a representative of HHSC preserving evidence of a violation of this chapter or a rule, standard, or order adopted, or license issued under this chapter;
(E) fails to pay a penalty assessed by HHSC under this chapter within 10 days after the date the assessment of the penalty becomes final; or
(F) fails to submit:
(i) a plan of correction within 10 days after the date the person receives a statement of licensing violations; or
(ii) an acceptable plan of correction within 30 days after the date the person receives notification from HHSC that the previously submitted plan of correction is not acceptable.
(f)
Violations relating to advance directives [Advance Directives]. As provided in Texas Health and Safety Code §142.0145, HHSC assesses an administrative penalty of $500 for a violation of §558.283 of this chapter (relating to Advance Directives) without providing an agency with an opportunity to correct the violation.
(g) Penalty calculation and assessment.
(1) Each day that a violation occurs before the date on which the person receives written notice of the violation is considered one violation.
(2) Each day that a violation occurs after the date on which an agency receives written notice of the violation constitutes a separate violation.
(h) Schedule of appropriate and graduated penalties.
(1) If two or more rules listed in paragraphs (2) and (3) of this subsection relate to the same or similar matter, one administrative penalty may be assessed at the higher severity level violation.
(2) Severity Level A violations.
(A) The penalty range for a Severity Level A violation is $100 - $250 per violation.
(B) A Severity Level A violation is a violation that has or has had minor or no client health or safety significance.
(C) HHSC assesses a penalty for a Severity Level A violation only if the violation is of a continuing nature or was not corrected in accordance with an accepted plan of correction.
(D) HHSC may assess a separate Severity Level A administrative penalty for each of the rules listed in the following table.
Figure: 26 TAC §558.602(h)(2)(D) (.pdf)
[Figure: 26 TAC §558.602(h)(2)(D)]
(3) Severity Level B violations.
(A) The penalty range for a Severity Level B violation is $500-$1,000 per violation.
(B) A Severity Level B violation is a violation that:
(i) results in serious harm to or death of a client;
(ii) constitutes an actual serious threat to the health or safety of a client; or
(iii) substantially limits the agency's capacity to provide care.
(C) The penalty for a Severity Level B violation that:
(i) results in serious harm to or death of a client is $1,000;
(ii) constitutes an actual serious threat to the health or safety of a client is $500 - $1,000; and
(iii) substantially limits the agency's capacity to provide care is $500 - $750.
(D) As provided in subsection (e) of this section, a Severity Level B violation is a violation for which HHSC may assess an administrative penalty without providing an agency with an opportunity to correct the violation.
(E) HHSC may assess a separate Severity Level B administrative penalty for each of the rules listed in the following table.
Figure: 26 TAC §558.602(h)(3)(E) (.pdf)
[Figure: 26 TAC §558.602(h)(3)(E)]
(i) Violations for which HHSC may assess an administrative penalty of $500.
(1) HHSC may assess an administrative penalty of $500 for each of the violations listed in subsection (e)(4) and (5) of this section, without providing an agency with an opportunity to correct the violation.
(2) A separate penalty may be assessed for each of these violations.
(j) Proposal of administrative penalties.
(1) If HHSC assesses an administrative penalty, HHSC provides a written notice of violation letter to an agency. The notice includes:
(A) a summary of the violation;
(B) the amount of the proposed penalty; and
(C) a statement of the agency's right to a formal administrative hearing on the occurrence of the violation, the amount of the penalty, or both the occurrence of the violation and the amount of the penalty.
(2) An agency may accept an HHSC determination within 20 days after the date on which the agency receives the notice of violation letter, including the proposed penalty, or may make a written request for a formal administrative hearing on the determination.
(A) If an agency notified of a violation accepts the HHSC determination, the HHSC executive commissioner or the HHSC executive commissioner's designee issues an order approving the determination and ordering that the agency pay the proposed penalty.
(B)
If an agency notified of a violation does not accept the HHSC determination, the agency must submit to HHSC [the Health and Human Services Commission] a written request for a formal administrative hearing on the determination and must not pay the proposed penalty. Remittance of the penalty to HHSC is deemed acceptance by the agency of the HHSC determination, is final, and waives the agency's right to a formal administrative hearing.
(C) If an agency notified of a violation fails to respond to the notice of violation letter within the required time frame, the HHSC executive commissioner or the HHSC executive commissioner's designee issues an order approving the determination and ordering that the agency pay the proposed penalty.
(D)
If an agency requests a formal administrative hearing, the hearing is held in accordance with the statute in Texas Health and Safety Code [Statute] §142.0172 and [,] §142.0173, and the formal hearing procedures in 1 TAC Chapter 357, Subchapter I (relating to Hearings Under the Administrative Procedure Act), and Chapter 110 of this title [40 TAC Chapter 91] (relating to Hearings Under the Administrative Procedure Act).
§558.604.
(a)
If an agency surrenders the agency's license or allows the agency's license to expire without seeking renewal, HHSC will deny any application for a license by the agency, the license holder, and any affiliate for two years starting from the date the license is surrendered or expires. [After a survey in which a surveyor cited deficiencies, an agency may surrender its license or allow its license to expire to avoid enforcement action by HHSC.]
(b) An agency may surrender the agency's license or allow the license to expire instead of facing enforcement action by HHSC. This option is subject to following.
(1) If an agency receives notice of an administrative penalty and surrenders the agency's license or allows the agency's license to expire instead of paying the administrative penalty, HHSC will deny any future application for a license by the agency, the license holder, and any affiliate for two years starting from the date the license is surrendered or expires. HHSC will not approve any application until the full amount of the delinquent administrative penalty is paid.
(2) If an agency receives notice of enforcement action for license revocation, license suspension, or denial of license renewal, and surrenders the license or allows the license to expire to avoid enforcement action, HHSC will deny any future application for a license by the agency, the license holder, and any affiliate for two years from the date the license is surrendered or expires.
(c) [(b)] For an agency's license to be considered surrendered [If an agency surrenders its license] before the expiration date, the agency must destroy [return] its original license and provide the following information to HHSC:
(1) notice to HHSC that the license has been destroyed;
(2) [(1)] the effective date of closure;
(3) [(2)] the location of client records;
(4) [(3)] the name and address of the client record custodian;
(5) [(4)] a statement signed and dated by the license holder agreeing to the surrender of the license; and
(6) [(5)] the disposition of active clients at the time of closure.
[(c) If an agency surrenders its license or allows its license to expire, HHSC denies an application for license by the agency, its license holder, and its affiliate for one year after the date of the surrender or expiration.]
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603816
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
SUBCHAPTER
G.
STATUTORY AUTHORITY
The amendment is authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendment affects Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.701.
(a) A home health aide may be used by an agency providing licensed home health services if the aide meets one of the following requirements:
(1) a minimum of one year of full-time experience in direct client care in an institutional setting (hospital or nursing facility);
(2) one year of full-time experience within the last five years in direct client care in an agency setting;
(3) satisfactorily completed a training and competency evaluation program that complies with the requirements of this section;
(4) satisfactorily completed a competency evaluation program that complies with the requirements of this section;
(5) submitted to the agency documentation from the director of programs or the dean of a school of nursing that states that the individual is a nursing student who has demonstrated competency in providing basic nursing skills in accordance with the school's curriculum; or
(6) listed on the HHSC nurse aide registry (NAR) with no finding against the aide relating to client abuse or neglect or misappropriation of client property.
(b) A home health aide must have provided home health services within the previous 24 months to qualify under subsection (a)(3) or (4) of this section.
(c) Assignment, delegation, and supervision of services provided by home health aides must be performed in accordance with rules in this chapter governing the agency's license category.
(d) The training portion of a training and competency evaluation program for home health aides must be conducted by or under the general supervision of an RN who possesses a minimum of two years of nursing experience, at least one year of which must be in the provision of home health care. The training program may contain other aspects of learning, but must contain the following:
(1) a minimum of 75 hours as follows:
(A) an appropriate number of hours of classroom instruction; and
(B) a minimum of 16 hours of clinical experience, which will include in-home training and must be conducted in a home, hospital, nursing home, or laboratory;
(2) completion of at least 16 hours of classroom training before a home health aide begins clinical experience working directly with clients under the supervision of qualified instructors;
(3) if LVN instructors are used for the training portion of the program, the following qualifications and supervisory requirements apply:
(A) an LVN may provide the home health aide classroom training under the supervision of an RN who has two years of nursing experience, at least one year of which must be in the provision of home health care;
(B) LVNs, as well as RNs, may supervise home health aide candidates in the course of the clinical experience; and
(C) an RN must maintain overall responsibility for the training and supervision of all home health aide training students; and
(4) an assessment that the student knows how to read and write English and carry out directions.
(e) The classroom instruction and clinical experience content of the training portion of a training and competency evaluation program must include, but is not limited to:
(1) communication skills;
(2) observation, reporting, and documentation of a client's status and the care or service furnished;
(3) reading and recording temperature, pulse, and respiration;
(4) basic infection control procedures and instruction on universal precautions;
(5) basic elements of body functioning and changes in body function that must be reported to an aide's supervisor;
(6) maintenance of a clean, safe, and healthy environment;
(7) recognizing emergencies and knowledge of emergency procedures;
(8) the physical, emotional, and developmental needs of and ways to work with the populations served by the agency, including the need for respect for the client and his or her privacy and property;
(9) appropriate and safe techniques in personal hygiene and grooming that include:
(A) bed bath;
(B) sponge, tub, or shower bath;
(C) shampoo, sink, tub, or bed;
(D) nail and skin care;
(E) oral hygiene; and
(F) toileting and elimination;
(10) safe transfer techniques and ambulation;
(11) normal range of motion and positioning;
(12) adequate nutrition and fluid intake;
(13) any other task the agency may choose to have the home health aide perform in accordance with §558.298 of this chapter (relating to Delegation of Nursing Tasks by Registered Professional Nurses to Unlicensed Personnel and Tasks Not Requiring Delegation); and
(14) the rights of the elderly.
(f) This section addresses the requirements for the competency evaluation program or the competency evaluation portion of a training and competency evaluation program.
(1) The competency evaluation must be performed by an RN.
(2) The competency evaluation must address each of the subjects listed in subsection (e)(2) - (13) of this section.
(3) Each of the areas described in subsection (e)(3) and (9) - (11) of this section must be evaluated by observation of the home health aide's performance of the task with a client, pseudo-person, or person.
(4) Each of the areas described in subsection (e)(2), (4) - (8), (12), and (13) of this section may be evaluated through written examination, oral examination, or by observation of a home health aide with a client, pseudo-person, or person.
(5) A home health aide is not considered to have successfully completed a competency evaluation if the aide has an unsatisfactory rating in more than one of the areas described in subsection (e)(2) - (13) of this section.
(6) If an aide receives an unsatisfactory rating, the aide must not perform that task without direct supervision by an RN or LVN, until the aide receives training in the task for which he or she was evaluated as unsatisfactory and successfully completes a subsequent competency evaluation with a satisfactory rating on the task.
(7) If an individual fails to complete the competency evaluation satisfactorily, the individual must be advised of the areas in which he or she is inadequate.
(g) The agency may conduct training virtually if the skills and clinical competencies can be taught through a virtual training. If trained virtually, the individual must be able to perform competencies in person for the RN or LVN.
(h) [(g)] If a person, organization, or healthcare entity that [who] is not an agency licensed under this section[,] desires to implement a home health aide training and competency evaluation program or a competency evaluation program, the person, organization, or healthcare entity that must meet the requirements of this section in the same manner as set forth for an agency.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603817
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
SUBCHAPTER
H.
DIVISION 1. HOSPICE GENERAL PROVISIONS
26 TAC §558.801STATUTORY AUTHORITY
The amendment is authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendment affects Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.801.
(a) This subchapter applies to an agency licensed with the hospice services category and an agency licensed with the hospice services category with an inpatient unit. An agency licensed to provide hospice services must adopt and enforce written policies in accordance with this subchapter.
(b)
A hospice that provides inpatient care directly in its own inpatient unit must comply with the additional standards in Division 7 of this subchapter (relating to [Hospice] Inpatient Units).
(c) A hospice that provides hospice care to a resident of a skilled nursing facility, nursing facility, or an intermediate care facility for individuals with an intellectual disability or related conditions, must comply with the additional standards in Division 8 of this subchapter (relating to Hospices that Provide Hospice Care to Residents of a Skilled Nursing Facility, Nursing Facility, or Intermediate Care Facility for Individuals with an Intellectual Disability or Related Conditions).
(d) A Medicare-certified hospice agency must comply with the Medicare Conditions of Participation in 42 CFR Part 418, Hospice Care.
(e) A person who is not licensed to provide hospice services may not use the word "hospice" in a title or description of a facility, organization, program, service provider, or services or use any other words, letters, abbreviations, or insignia indicating or implying that the person holds a license to provide hospice services.
(f) A hospice agency must keep the hospice election statement in the client's record. The start of care must begin on the effective date listed in the hospice election statement.
[(f) For the purposes of this subchapter, the term "attending practitioner:"]
[(1) includes a physician or an advanced practice nurse identified by a hospice client at the time he or she elects to receive hospice services as having the most significant role in the determination and delivery of the client's medical care; and]
[(2) is synonymous with "attending physician," as defined in 42 CFR §418.3.]
(g)
A hospice agency must ensure each client's hospice election statement includes: [For the purposes of this subchapter, election of hospice care occurs on the effective date included in a client's hospice election statement. A hospice election statement must include:]
(1) identification of the hospice that will provide care to the client;
(2)
the client's or the client's legal representative's acknowledgement that he or she has been given a full understanding of the palliative rather than curative nature of hospice care, as it relates to the client's terminal illness[, as well as the potential availability of supportive palliative care options outside a hospice setting];
(3) acknowledgement by Medicare beneficiaries that certain Medicare services, as described in 42 CFR §418.24(d), are waived by the hospice election;
(4) the effective date of the election of hospice care, which may be later but not earlier than the date of the client's or the client's legal representative's signature and may be the first day of hospice care or a later date; and
(5) the signature of the client or legal representative.
(h) For the purposes of this subchapter, the term "comprehensive assessment" means a thorough evaluation of a client's physical, psychosocial, emotional, and spiritual status related to the terminal illness and related conditions. This includes a thorough evaluation of the caregiver's and family's willingness and capability to care for the client.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603818
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
DIVISION 2. INITIAL AND COMPREHENSIVE ASSESSMENT OF A HOSPICE
26 TAC §558.812STATUTORY AUTHORITY
The amendment is authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendment affects Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.812.
(a) The hospice interdisciplinary team, in collaboration with a client's attending practitioner, if any, must update the client's comprehensive assessment as frequently as the condition of the client requires, but no less than every 15 days.
(b) The hospice interdisciplinary team may meet in-person or virtually if the team can successfully update the comprehensive assessment through a virtual meeting.
(c) [(b)] The update of the comprehensive assessment must include:
(1) changes that have taken place since the initial assessment;
(2) information on the client's progress toward desired outcomes; and
(3) a reassessment of the client's response to care.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603819
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
DIVISION 3. HOSPICE INTERDISCIPLINARY TEAM, CARE PLANNING, AND COORDINATION OF SERVICES
26 TAC §558.823STATUTORY AUTHORITY
The amendment is authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendment affects Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.823.
In addition to the requirements in §558.288 of this chapter (relating to Coordination of Services), a hospice must develop and maintain a system of communication and integration, which may include teleservices, in accordance with its written policy on coordination of services. The policy must:
(1) ensure that the interdisciplinary team maintains responsibility for directing, coordinating, and supervising the care and services provided to a client;
(2) provide for and ensure the ongoing sharing of information between all hospice personnel providing care and services in all settings, whether the care and services are provided directly or under contract; and
(3)
provide for an ongoing sharing of information with other non-hospice healthcare [health care] providers furnishing services unrelated to the terminal illness and related conditions.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603820
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
DIVISION 4. HOSPICE CORE SERVICES
26 TAC §558.834STATUTORY AUTHORITY
The amendment is authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendment affects Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.834.
(a) Counseling services must be available to a client and family to assist the client and family in minimizing the stress and problems that arise from the terminal illness, related conditions, and the dying process.
(b) Counseling services must include bereavement, dietary, and spiritual counseling.
(1) Bereavement counseling. Bereavement counseling means emotional, psychosocial, and spiritual support and services provided before and after the death of the client to assist with issues related to grief, loss, and adjustment. A hospice must have an organized program for the provision of bereavement services furnished under the supervision of a qualified professional with experience or education in grief or loss counseling. A hospice must:
(A) develop a bereavement plan of care that notes the kind of bereavement services to be offered to the client's family and other persons and the frequency of service delivery;
(B) make bereavement services available to a client's family and other persons in the bereavement plan of care for up to one year following the death of the client;
(C) extend bereavement counseling to residents of a skilled nursing facility, a nursing facility, or an intermediate care facility for individuals with an intellectual disability or related conditions when appropriate and as identified in the bereavement plan of care; and
(D) ensure that bereavement services reflect the needs of the bereaved.
(2)
Dietary counseling. Dietary counseling means education and interventions provided to a client and family regarding appropriate nutritional intake as a hospice client's condition progresses. Dietary counseling, when identified in the plan of care, must be performed by a qualified person. A qualified person includes a dietitian, nutritionist, or RN. A person that provides dietary counseling must be [appropriately] trained and qualified to address and assure that the specific dietary needs of a client are met.
(3) Spiritual counseling. A hospice must provide spiritual counseling that meets the client's and the client's family's spiritual needs in accordance with their acceptance of this service and in a manner consistent with their beliefs and desires. A hospice must:
(A) provide an assessment of the client's and family's spiritual needs;
(B) make all reasonable efforts to the best of the hospice's ability to facilitate visits by local clergy, a pastoral counselor, or other persons who can support a client's spiritual needs; and
(C) advise the client and family of the availability of spiritual counseling services.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603822
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
DIVISION 5. HOSPICE NON-CORE SERVICES
26 TAC §558.843STATUTORY AUTHORITY
The amendment is authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendment affects Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.843.
(a) A hospice must use a qualified hospice aide to provide hospice aide services. A qualified hospice aide is a person who has successfully completed:
(1) a training program and competency evaluation program that complies with the requirements in subsections (c) and (d) of this section; or
(2) a competency evaluation program that complies with the requirements in subsection (d) of this section.
(b) A person who has not provided home health or hospice aide services for compensation in an agency during the most recent continuous period of 24 consecutive months must successfully complete the programs described in subsection (a)(1) of this section or the program described in subsection (a)(2) of this section before providing hospice aide services.
(c) A hospice aide training program must address each of the subject areas listed in paragraph (1) of this subsection through classroom and supervised practical training totaling at least 75 hours. At least 16 hours must be devoted to supervised practical training. At least 16 hours of classroom training must be completed before the supervised practical training begins.
(1) Subject areas that must be addressed in a hospice aide training program include:
(A) communication skills, including the ability to read, write, and verbally report clinical information to clients, caregivers, and other hospice staff;
(B) observation, reporting, and documentation of a client's status and the care or service provided;
(C) reading and recording temperature, pulse, and respiration;
(D) basic infection control procedures;
(E) basic elements of body functioning and changes in body function that must be reported to an aide's supervisor;
(F) maintenance of a clean, safe, and healthy environment;
(G) recognizing emergencies and the knowledge of emergency procedures and their application;
(H) the physical, emotional, and developmental needs of and ways to work with the populations served by the hospice, including the need for respect for a client and his or her privacy and property;
(I) appropriate and safe techniques for performing personal hygiene and grooming tasks, including:
(i) bed bath;
(ii) sponge, tub, and shower bath;
(iii) hair shampoo in sink, tub, and bed;
(iv) nail and skin care;
(v) oral hygiene; and
(vi) toileting and elimination;
(J) safe transfer techniques and ambulation;
(K) normal range of motion and positioning;
(L) adequate nutrition and fluid intake; and
(M) other tasks that the hospice may choose to have an aide perform. The hospice must train hospice aides, as needed, for skills not listed in subparagraph (I) of this paragraph.
(2) The classroom training of hospice aides and the supervision of hospice aides during supervised practical training must be conducted by or under the general supervision of an RN who possesses a minimum of two years of nursing experience, at least one of which must be in the provision of home health or hospice care. Other persons, such as a physical therapist, occupational therapist, medical social worker, and speech-language pathologist may be used to provide instruction under the supervision of a qualified RN who maintains overall responsibility for the training.
(3) An agency must maintain documentation that demonstrates that its hospice aide training program meets the requirements in this subsection. Documentation must include a description of how additional skills, beyond the basic skills listed in paragraph (1) of this subsection, are taught and tested if the agency requires a hospice aide to perform more complex tasks.
(d) A hospice aide competency evaluation program must address each of the subject areas listed in paragraphs (2) and (3) of this subsection.
(1) An RN, in consultation with the other persons described in subsection (c)(2) of this section, must perform the competency evaluation.
(2) The RN must observe and evaluate the hospice aide's performance of tasks with a client in the following areas:
(A) communication skills, including the ability to read, write, and verbally report clinical information to clients, caregivers, and other hospice staff;
(B) reading and recording temperature, pulse, and respiration;
(C) appropriate and safe techniques for performing personal hygiene and grooming tasks, including:
(i) bed bath;
(ii) sponge, tub, and shower bath;
(iii) hair shampoo in sink, tub, and bed;
(iv) nail and skin care;
(v) oral hygiene; and
(vi) toileting and elimination;
(D) safe transfer techniques and ambulation; and
(E) normal range of motion and positioning.
(3) The RN must evaluate a hospice aide's performance of each of the tasks listed in this paragraph by requiring the aide to submit to a written examination, an oral examination, or by observing the hospice aide's performance with a client. The tasks must include:
(A) observing, reporting, and documenting client status and the care or service provided;
(B) basic infection control procedures;
(C) basic elements of body functioning and changes in body function that must be reported to an aide's supervisor;
(D) maintaining a clean, safe, and healthy environment;
(E) recognizing emergencies and knowing emergency procedures and their application;
(F) the physical, emotional, and developmental needs of and ways to work with the populations served by the hospice, including the need for respect for a client and his or her privacy and property;
(G) adequate nutrition and fluid intake; and
(H) other tasks the hospice may choose to have the hospice aide perform. The hospice must evaluate the competency of a hospice aide, as needed, for skills not listed in paragraph (2)(C) of this subsection.
(4) A hospice aide has not successfully completed a competency evaluation program if the aide has an unsatisfactory rating in more than one subject area listed in paragraphs (2) and (3) of this subsection.
(5) If a hospice aide receives an unsatisfactory rating in any of the subject areas listed in paragraphs (2) and (3) of this subsection, the aide must not perform that task without direct supervision by an RN until after:
(A) the aide receives training in the task for which the aide was evaluated as unsatisfactory; and
(B) successfully completes a subsequent competency evaluation with a satisfactory rating on the task.
(6) An agency must maintain documentation that its hospice aide competency evaluation program meets the requirements in this subsection. The agency's documentation of a hospice aide's competency evaluation must demonstrate the aide's competency to provide services to a client that exceed the basic skills taught and tested before the aide is assigned to care for a client who requires more complex services.
(e) A hospice aide must receive at least 12 hours of in-service training during each 12-month period. The agency may provide the 12 hours of in-service training during the 12-month calendar year, or within 12 months after a hospice aide's employment or contract anniversary date.
(1) The in-service training must be supervised by an RN.
(2) An agency may provide hospice aide in-service training supervised by an RN while the aide is providing care to a client or by using a pseudo-person. The RN must document the exact new skill or theory taught in the client's residence and the duration of the training. The in-service training provided in a client's residence must not be a repetition of a hospice aide's competency in a basic skill.
(3) An agency must maintain documentation that demonstrates the agency meets the hospice aide in-service training requirements in this subsection.
(f)
An agency that hires or contracts to use a hospice aide who completes a training program and competency evaluation program, or a competency evaluation program provided by another agency or a person who is not licensed as an agency must ensure that the programs or program completed comply with the requirements in subsections [subsection] (c) and (d) of this section.
(g) A Medicare-certified hospice agency must also comply with 42 CFR §418.76(b) and 42 CFR §418.76(f).
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603823
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
DIVISION 6. HOSPICE ORGANIZATION AND ADMINISTRATION OF SERVICES
26 TAC §§558.857, 558.859, 558.861 - 558.863STATUTORY AUTHORITY
The amendments are authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendments affect Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.857.
In addition to the requirements in §558.245 of this chapter (relating to Staffing Policies), a hospice must:
(1) provide orientation to all volunteers, employees, and contracted staff who have client and family direct contact about:
(A)
the hospice philosophy[, and about supportive palliative care, to all employees and contracted staff who have client and family contact];
(B) education on the differences between supportive palliative care provided as part of home health services and the hospice care service model;
(2) provide an initial orientation for an employee that addresses the employee's specific job duties;
(3) assess the skills and competence of all persons furnishing care, including volunteers furnishing services, and, as necessary, provide in-service training and education programs where required;
(4) have written policies and procedures describing its methods for assessing competency; and
(5) maintain a written description of the in-service training provided during the previous 12 months.
§558.859.
(a) If a hospice transfers the care of a client to another facility or agency, the hospice must provide a copy of the hospice discharge summary and, if requested, a copy of the client's record to the receiving facility or agency.
(b) If a client revokes the election of hospice care or is discharged by the hospice for any reason listed in subsection (d) of this section, the hospice must provide a copy of the hospice discharge summary and, if requested, a copy of the client's record to the client's attending practitioner.
(c) A hospice discharge summary must include:
(1) a summary of the client's stay, including treatments, symptoms, and pain management;
(2) the client's current plan of care;
(3)
the client's latest practitioner [physician] orders; and
(4) any other documentation needed to assist in post-discharge continuity of care or that is requested by the attending practitioner or receiving facility or agency.
(d) In addition to the requirements in §558.295 of this chapter (relating to Client Transfer or Discharge Notification Requirements), a hospice may discharge a client if:
(1) the client moves out of the hospice's service area or transfers to another hospice;
(2) the hospice determines that the client is no longer terminally ill; or
(3) the hospice determines, under a policy set by the hospice for addressing discharge for cause, that the behavior of the client or other person in the client's home is disruptive, abusive, or uncooperative to the extent that delivery of care to the client or the ability of the hospice to operate effectively is seriously impaired.
(e) Before a hospice seeks to discharge a client for cause, the hospice must:
(1) advise the client that a discharge for cause is being considered;
(2) make a reasonable effort to resolve the problems presented by the client's behavior or situation;
(3) document in the client's record the problems and efforts made by the hospice to resolve the problems; and
(4) ascertain that the client's proposed discharge is not due to the client's use of necessary hospice services.
(f) Before discharging a client for any reason listed in subsection (d) of this section, the hospice must obtain a written practitioner's or physician's discharge order from the hospice medical director. If the client has an attending practitioner involved in the client's care, the attending practitioner should be consulted before discharge and the attending practitioner's review and decision should be included in the discharge note.
(g)
A hospice must have a discharge planning process that addresses the possibility that a client's condition might stabilize or otherwise change such that the client cannot continue to be certified as terminally ill. A client's discharge planning must include any necessary family counseling, client education or other services before the hospice discharges the client based on a decision by the hospice medical director or practitioner [physician] designee that the client is no longer terminally ill.
§558.861.
(a) While a client is under hospice care, a hospice must provide drugs and biologicals related to the palliation and management of the terminal illness and related conditions, as identified in the hospice plan of care.
(b)
A hospice must ensure that the interdisciplinary team (IDT) confers with a person with education and training in drug management, as defined in hospice policies and procedures and state [State] law, who is an employee of or under contract with the hospice to ensure that drugs and biologicals meet a client's needs. The hospice must be able to demonstrate that the person has specific education and training in drug management. Persons with education and training in drug management include:
(1) a licensed pharmacist, a physician who is board certified in hospice and palliative medicine, or an RN who is certified in palliative nursing; or
(2)
a physician, an RN, [or] an advanced practice nurse, or a physician assistant who completes a specific drug management course for hospice or palliation.
(c)
Only a physician, [or] an advanced practice nurse, or a physician assistant, in accordance with the plan of care, may order drugs for a client.
(d) If the drug order is verbal or given by or through electronic transmission:
(1)
the drug order [it] must be given only to an appropriate [a] licensed [nurse,] pharmacist[,] or practitioner [physician]; and
(2)
the person receiving the order must record and sign the order [it] immediately and have the prescribing person sign the order [it] in accordance with the agency's policies and applicable state [State] and federal regulations.
(e)
A hospice must obtain drugs and biologicals from community or institutional pharmacists or stock drugs and biologicals itself. A hospice that dispenses, stores, and transports drugs must do so in accordance with federal, state [State], and local laws and regulations, as well as the hospice's own policies and procedures. A hospice that operates its own pharmacy must comply with the Texas Occupations Code Chapter 551, [, Subtitle J,] and applicable pharmacy and pharmacists' regulations adopted by the Texas Board of Pharmacy under that subtitle.
(f) The IDT, as part of the review of the plan of care, must determine the ability of the client or the client's family to safely administer drugs and biologicals to the client in the client's home.
(g) Drugs and biologicals must be labeled in accordance with currently accepted professional practice and must include appropriate usage and cautionary instructions, as well as an expiration date, if applicable.
(h) A hospice must have written policies and procedures for the safe use and storage of drugs and biologicals in a client's home.
(i) A hospice must have written policies and procedures that address management of controlled substance prescription drugs in a client's home, including:
(1) at the time when controlled substance prescription drugs are first ordered;
(2) when controlled substance prescription drugs are discontinued;
(3) when a new controlled substance prescription drug is ordered; and
(4) when the client dies.
(j) At the time when controlled substance prescription drugs are first ordered for use in a client's home, the hospice must:
(1)
provide a copy of the hospice's written policies and procedures on the management of controlled substance prescription drugs in a client's home to the client or the LAR [client representative] and family;
(2)
discuss the hospice policies and procedures for managing the safe use of controlled substance prescription drugs with the client or the LAR and the family in a language and manner that the client or the LAR and the family [they] understand, to ensure that these parties are educated regarding the safe use, storage, and disposal of controlled substance prescription drugs in the client's home; and
(3) document in the client record that the hospice provided and discussed its written policies and procedures for managing the safe use and storage of controlled substance prescription drugs in the client's home, as described in subsection (m) of this section.
(k) A hospice must have a written policy describing whether the agency will dispose of a client's unused controlled substance prescription drugs on the client's death or in other circumstances in which disposal is appropriate, as described in subsection (m) of this section.
(l) If a hospice agency's policy under subsection (k) of this section provides that the agency will dispose of a client's unused controlled substance prescription drugs as described in that subsection, the written policies and procedures which the hospice must implement and enforce, must:
(1) identify disposal methods that are consistent with recommendations by the United States Food and Drug Administration and the laws of the State of Texas;
(2)
permit disposal described in subsection (k) of this section only by a hospice employee or contractor who is a healthcare [health care] practitioner licensed to perform medical or nursing services who meets the conditions of this section;
(3)
require each healthcare [health care] practitioner responsible for disposal of an unused controlled substance of a client under this section to receive training regarding the secure and responsible disposal of controlled substance prescription drugs in accordance with paragraph (1) of this subsection and in a manner that discourages abuse, misuse, or diversion;
(4) require that hospice agency staff:
(A) provide a copy of the disposal policies and procedures to a licensed facility in which the client is residing or receiving short-term in-patient hospice services;
(B)
provide a copy of the disposal policies and procedures to the client or [and the] client's LAR [family];
(C)
discuss the policies and procedures with the client or client's LAR [patient] and the client's family in a language and manner the client or the client's LAR and client's family understand;
(D) document in the client's clinical record that the policies and procedures were provided and discussed as required by subsections (b) and (c) of this section; and
(E) document the client's or LAR's agreement to the disposal of the client's unused controlled substance prescription drugs under circumstances described in subsection (m) of this section by a qualified health practitioner employed or contracted by the agency; and
(5) otherwise comply with state, federal, and local laws applicable to the disposal of drugs and biologicals in a facility.
(m)
A healthcare [health care] practitioner qualified under subsection (l) of this section may confiscate and dispose of a client's unused controlled substance prescription drug if:
(1) the client has died;
(2) the drug has expired; or
(3)
the client's prescribing practitioner [physician] has given written instructions that the client [patient] should no longer use the drug.
(n) A hospice agency may not dispose of controlled prescription drugs not prescribed to the client.
(o)
A healthcare [health care] practitioner qualified under subsection (l) of this section, confiscating the controlled substance prescription drug, must dispose of the drug in a manner consistent with recommendations of the United States Food and Drug Administration and the laws of the State of Texas.
(p)
A healthcare [health care] practitioner qualified under subsection (l) of this section must dispose of a client's unused controlled substance prescription drugs as described in this section only at the location at which practitioner confiscated the drug.
(q)
A healthcare [health care] practitioner disposal of a client's unused controlled substance prescription drugs as described in this section must be witnessed by another person 18 years of age or older. The witness does not have to be a hospice employee.
(r)
After disposing of a [the] client's unused controlled substance prescription drug, the healthcare practitioner must document the following information in the client's record [the health care practitioner shall document in the client's record]:
(1) the name of the drug;
(2) the dosage of the drug the client was receiving;
(3) the route of controlled substance prescription drug administration;
(4) the quantity of the controlled substance prescription drug originally dispensed and the quantity of the drug remaining;
(5) the time, date, and manner of disposal; and
(6) name and relationship of the witness to the client.
(s)
A healthcare [health care] practitioner shall document in the client's file if a family member of the client prevented the confiscation and disposal of a controlled substance prescription drug authorized under this section.
(t)
If an employee of a licensed facility where a client is receiving in-patient hospice services prevents the confiscation and disposal of a controlled substance prescription drug authorized under this section, the healthcare practitioner must document this action in the client's file. [A health care practitioner shall document in the client's file if an employee of a licensed facility where the client is receiving in-patient hospice services prevented the confiscation and disposal of a controlled substance prescription drug otherwise authorized under this section.]
§558.862.
(a) The requirements stated in §558.861(a)-(g) of this division (relating to Management of Drugs and Biologicals and Disposal of Controlled Substance Prescription Drugs in a Client's Home or Community Setting) also apply to a hospice that provides inpatient care directly in its own inpatient unit.
(b) A hospice that provides inpatient care directly in its own inpatient unit must provide pharmaceutical services under the direction of a qualified licensed pharmacist who is an employee of or under contract with the hospice. The services provided by the pharmacist must include evaluation of a client's response to medication therapy, identification of potential adverse drug reactions, and recommended appropriate corrective action.
(c) A hospice that provides inpatient care directly in its own inpatient unit must:
(1) have a written policy in place that promotes dispensing accuracy; and
(2) maintain current and accurate records of the receipt and disposition of all controlled drugs.
(d)
Clients receiving care in an [a hospice] inpatient unit may only be administered medications by the following persons:
(1)
a licensed nurse, practitioner, [physician,] or other healthcare [health care] professional in accordance with their scope of practice and state [State] law;
(2) a home health medication aide; or
(3) a client, upon approval by the interdisciplinary team.
(e) A hospice that provides inpatient care directly in its own inpatient unit must comply with the following additional requirements.
(1) All drugs and biologicals must be stored in secure areas. All controlled drugs listed in Schedules II, III, IV, and V, established under 21 United States Code §812, must be stored in locked compartments within such secure storage areas. Only personnel authorized to administer controlled drugs as noted in subsection (i) of this section may have access to the locked compartments.
(2)
Discrepancies in the acquisition, storage, dispensing, administration, disposal, or return of controlled drugs must be investigated immediately by the pharmacist and hospice administrator and reported, without limitation, to the United States Department of Justice, Drug Enforcement Administration, Diversion Control Division. A hospice must maintain a written account of its investigation and make the investigation [it] available to state [State] and federal officials if requested.
(f)
A hospice that provides inpatient care directly in its own inpatient unit must dispose of controlled drugs in compliance with the hospice's policy and in accordance with state [State] and federal requirements, including Texas Health and Safety Code Chapter 481. The hospice must maintain current and accurate records of the receipt and disposition of all controlled drugs.
§558.863.
(a) A hospice must make inpatient care available when needed for pain control, symptom management, and respite purposes.
(b) A hospice must ensure that inpatient care for pain control and symptom management is provided in either:
(1)
an [a hospice] inpatient unit that meets the additional standards in Division 7 of this subchapter (relating to [Hospice] Inpatient Units) and the Medicare Conditions of Participation for providing inpatient care directly as specified in 42 CFR §418.110; or
(2) a Medicare-certified hospital or skilled nursing facility that also meets:
(A)
the licensing standards specified in §558.870(b)(1) and (2) of this subchapter (relating to Staffing in an [a Hospice] Inpatient Unit) regarding 24-hour nursing services, and in Division 9 [§558.871(d)(1)-(4)] of this subchapter (relating to Physical Environment in an [a Hospice] Inpatient Unit); and
(B) the federal Medicare standards specified in 42 CFR §418.110(b) and (e) regarding 24-hour nursing services and patient areas.
(c) A hospice must ensure that inpatient care for respite purposes is provided either by:
(1) a facility specified in subsection (b)(1) or (2) of this section; or
(2)
a Medicare-certified or Medicaid-certified nursing facility that also meets the licensing standards specified in Division 9 [§558.871(d)(1)-(4)] of this subchapter regarding client areas and the federal Medicare standards specified in 42 CFR §418.110(e) regarding patient areas.
(d) A facility providing respite care must provide 24-hour nursing services that meet the nursing needs of all clients and are furnished in accordance with each client's plan of care. Each client must receive all nursing services as prescribed and must be kept comfortable, clean, well-groomed, and protected from accident, injury, and infection.
(e) In addition to the requirements in §558.289(b) of this chapter (relating to Independent Contractors and Arranged Services), if a hospice has an agreement with a facility to provide for inpatient care, there must be a written contract coordinated by the hospice that specifies that:
(1) the hospice supplies the facility with a copy of the client's plan of care and specifies the inpatient services to be furnished;
(2) the facility has established client care policies consistent with those of the hospice and agrees to abide by the plan of care established by the hospice for each client and to follow the hospice agency's protocols for supporting optimal quality of life for its clients;
(3) the facility's clinical record for a hospice client includes documentation of all inpatient services furnished and events regarding care that occurred at the facility;
(4) a copy of the discharge summary be provided to the hospice at the time of discharge;
(5) a copy of the inpatient clinical record is available to the hospice at the time of discharge;
(6) the facility has identified a person within the facility who is responsible for the implementation of the provisions of the agreement;
(7) the hospice retains responsibility for ensuring that the training of personnel who will be providing the client's care in the facility has been provided and that a description of the training and the names of those giving the training are documented; and
(8) a method for verifying that the requirements in paragraphs (1) - (7) of this subsection are met.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603824
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
DIVISION 7. HOSPICE INPATIENT UNITS
26 TAC §558.871STATUTORY AUTHORITY
The repeal is authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The repeal affects Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.871.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603825
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
26 TAC §558.870
STATUTORY AUTHORITY
The amendment is authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendment affects Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.870.
a Hospice] Inpatient Unit.
(a) A hospice is responsible for staffing its inpatient unit with the numbers and types of qualified, trained, and experienced staff to meet the care needs of every client in the inpatient unit to ensure that plan of care outcomes are achieved and negative outcomes are avoided.
(b)
An [A hospice] inpatient unit must provide 24-hour nursing services that meet the nursing needs of all clients and are furnished in accordance with each client's plan of care.
(1) A client must receive all nursing services as prescribed in the plan of care and must be kept comfortable, clean, well-groomed, and protected from accident, injury, and infection.
(2)
If at least one client in the [hospice] inpatient unit is receiving general inpatient care for pain control or symptom management, then each shift must include an RN who provides direct client care.
(3)
An [A hospice] inpatient unit must have a nurse call system. The hospice must install in a client's room a system that:
(A) is equipped with an easily activated, functioning device accessible to the client; and
(B) allows the client to call for assistance from a staff person on the unit.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603826
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
STATUTORY AUTHORITY
The amendment is authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The amendment affects Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.880.
(a) Professional management. A hospice must assume responsibility for professional management of the hospice services it provides to a resident of a skilled nursing facility (SNF), nursing facility (NF), or an intermediate care facility for individuals with an intellectual disability or related conditions (ICF/IID), in accordance with the hospice plan of care. The hospice must make arrangements, as necessary for hospice-related inpatient care in a participating Medicare or Medicaid facility, in accordance with §558.850 of this subchapter (relating to Organization and Administration of Hospice Services) and §558.863 of this subchapter (relating to Hospice Short-term Inpatient Care).
(b) Written contract. A hospice and SNF, NF, or ICF/IID must have a written contract that allows the hospice to provide services in the facility. The contract must be signed by an authorized representative of the hospice and the SNF, NF, or ICF/IID before hospice services are provided. In addition to the requirements in §558.289 of this chapter (relating to Independent Contractors and Arranged Services), the written contract must include:
(1) the way the SNF, NF, or ICF/IID and the hospice are to communicate with each other and document such communications to ensure that the needs of a client are addressed and met 24 hours a day;
(2) a provision that the SNF, NF, or ICF/IID immediately notifies the hospice of:
(A) a significant change in the client's physical, mental, social, or emotional status;
(B) clinical complications that suggest a need to alter the plan of care;
(C) the need to transfer the client from the SNF, NF, or ICF/IID; or
(D) the death of a client;
(3) a provision stating that if the SNF, NF, or ICF/IID transfers the client from the facility that the hospice arranges for, and remains responsible for, any necessary continuous care or inpatient care related to the terminal illness and related conditions;
(4) a provision stating that the hospice assumes responsibility for determining the appropriate course of hospice care, including the determination to change the level of services provided;
(5) an agreement that the SNF, NF, or ICF/IID is responsible for furnishing 24-hour room and board care, meeting the personal care and nursing needs that would have been provided by the primary caregiver at home at the same level of care provided before the client elected hospice care;
(6)
an agreement that the hospice is responsible for providing services at the same level and to the same extent as those services would be provided if the SNF, NF, or ICF/IID resident were in the resident's [his or her] own home;
(7) a delineation of the hospice's responsibilities, which include providing medical direction and management of the client; nursing; counseling, including spiritual, dietary and bereavement counseling; social work; medical supplies, durable medical equipment, and drugs necessary for the palliation of pain and symptoms associated with the terminal illness and related conditions; and all other hospice services that are necessary for the care of the resident's terminal illness and related conditions;
(8)
a provision that the hospice may use the SNF, NF, or ICF/IID nursing personnel where permitted by state [State] law and as specified by the SNF, NF, or ICF/IID to assist in the administration of prescribed therapies included in the plan of care, only to the extent that the hospice would routinely use the services of a hospice client's family in implementing the plan of care;
(9) a provision stating that the hospice must report an alleged violation involving mistreatment, neglect, or verbal, mental, sexual, and physical abuse, including injuries of unknown source, and misappropriation of client property by non-hospice personnel to the SNF, NF, or ICF/IID administrator within 24 hours after the hospice becomes aware of the alleged violation;
(10) a delineation of the responsibilities of the hospice and the SNF, NF, or ICF/IID to provide bereavement services to SNF, NF, or ICF/IID staff; and
(11) a provision regarding management and disposal, in compliance with applicable law, of drugs, including controlled substance prescription drugs and biologicals.
(c) Hospice plan of care. In accordance with §558.821 of this subchapter (relating to Hospice Plan of Care), a written hospice plan of care must be established and maintained in consultation with SNF, NF, or ICF/IID representatives. Hospice care must be provided in accordance with the hospice plan of care.
(1) A hospice plan of care must identify the care and services needed to care for the client and specifically identify which provider is responsible for performing the respective functions that have been agreed upon and included in the hospice plan of care.
(2)
A hospice plan of care must reflect the participation of the hospice, representatives of the SNF, NF, or ICF/IID, and the client and the LAR [family] to the extent possible.
(3)
Any changes in the hospice plan of care must be discussed with the client or the [client's] LAR, and SNF, NF, or ICF/IID representatives, and must be approved by the hospice before implementation.
(d) Coordination of services. In addition to the requirements in §558.288 of this chapter (relating to Coordination of Services) and §558.823 of this subchapter (relating to Coordination of Services by the Hospice), a hospice must:
(1) designate a member of each interdisciplinary team (IDT) that is responsible for a client who is a resident of a SNF, NF, or ICF/IID who is responsible for:
(A) providing overall coordination of the hospice care of the SNF, NF, or ICF/IID resident with SNF, NF, or ICF/IID representatives; and
(B)
communicating with SNF, NF, or ICF/IID representatives and other healthcare [health care] providers participating in the provision of care for the terminal illness and related conditions and other conditions to ensure quality of care for the client and family; and
(2) ensure that the hospice IDT communicates with the SNF, NF, or ICF/IID medical director, the client's attending practitioner, and other physicians participating in the provision of care to the client as needed to coordinate hospice care with medical care provided by other physicians; and
(3) provide the SNF, NF, or ICF/IID with:
(A) the most recent hospice plan of care specific to the client;
(B) the hospice election form and any advance directives specific to the client;
(C)
physician's [physician] certification and recertification of the terminal illness specific to the client;
(D) names and contact information for hospice personnel involved in hospice care of the client;
(E) instructions on how to access the hospice's 24-hour on-call system;
(F) hospice medication information specific to the client; and
(G) hospice physician and, if any, attending practitioner orders specific to the client.
(e) Orientation and training of staff. Hospice personnel must ensure that SNF, NF or ICF/IID staff who provide care to the hospice's clients have been oriented and trained in the hospice philosophy, including the hospice's policies and procedures regarding methods of comfort, pain control, and symptom management, as well as principles about death and dying, how a person may respond to death, the hospice's client rights, the hospice's forms, and the hospice's record keeping requirements.
(f) Management and disposal of drugs and biologicals. The policies and procedures of the hospice may not impede the SNF, NF, or ICF/IID from adhering to state, federal, and local law applicable to the disposal of drugs and biologicals in a facility.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603827
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
DIVISION 9. PHYSICAL ENVIRONMENT IN AN INPATIENT UNIT
26 TAC §§558.914, 558.916, 558.918, 558.928, 558.930, 558.932, 558.936, 558.940, 558.942, 558.944, 558.946, 558.948, 558.950STATUTORY AUTHORITY
The new sections are authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services agencies; Texas Health and Safety Code §142.0011(b) and §142.012(a) which authorize the executive commissioner of HHSC to adopt rules relating to the quality of care and life of agency clients and that are necessary to implement Texas Health and Safety Code Chapter 142; and Texas Human Resources Code Chapter 48, Subchapter F, and Texas Family Code §261.404, that require HHSC to adopt rules governing the investigations of ANE.
The new sections affect Texas Government Code §524.0151; Texas Health and Safety Code Chapter 142; Texas Human Resources Code Chapter 48, Subchapter F; and Texas Family Code §261.404.
§558.914.
(a) An inpatient unit must ensure that the physical environment is safe and does not contain hazards for clients, staff, and visitors. The hospice agency must identify and address any actual or possible dangers to the health and safety of the clients, others, and property.
(b) In addition to requirements in §558.256 of this chapter (relating to Emergency Preparedness Planning and Implementation), a hospice agency must have a written disaster preparedness plan. The plan must cover paragraphs (1) - (7) of this subsection in an inpatient unit. The hospice agency must keep records showing compliance with this subsection.
(1) Direction and control. The plan must:
(A) designate by position, a person responsible for implementing the emergency response plan, as well as at least one alternate, with authority to carry out evacuation or shelter in place procedures;
(B) include procedures for:
(i) maintaining uninterrupted leadership and authority in essential positions during an emergency;
(ii) meeting staffing requirements during emergencies;
(iii) maintaining a current list of entities to be notified when warning of a disaster is received;
(iv) alerting critical unit personnel when a disaster is identified; and
(v) maintaining a current 24-hour contact list for all personnel;
(C) establish procedures for:
(i) timely activations of the emergency response plan based on disaster types identified in the risk assessment; and
(ii) warning and notifying unit staff about internal and external disasters, including during off hours, weekends, and holidays;
(2) Communication. The plan must:
(A) establish procedures for:
(i) notifying staff, clients, families of clients, families of critical staff, prearranged receiving facilities, and other entities of an evacuation or the plan to shelter in place;
(ii) relocating and tracking clients during disasters that require mass evacuations; and
(iii) continuing communication, including steps to maintain contact with critical personnel and all vehicles in an evacuation caravan during an evacuation;
(B) maintain an accessible and current list of the telephone numbers for the following entities:
(i) client family members;
(ii) local shelters;
(iii) prearranged receiving facilities;
(iv) the local emergency management agencies;
(v) other healthcare providers; and
(vi) state and federal emergency management agencies; and
(C) provide contact numbers for family members to call for information.
(3) Resource management. The plan must:
(A) establish procedures to maintain contracts and agreements with vendors as needed to ensure that supplies and transportation required for sheltering in place or evacuation are available;
(B) develop and maintain accurate, detailed, and current checklists of essential supplies, staff, equipment, and medications;
(C) assign responsibility for completing the checklists during disaster operations;
(D) establish procedures for the safe and secure transportation of adequate amounts of food, water, medications, and critical supplies and equipment during an evacuation; and
(E) maintain a supply of resources sufficient for at least seven days to shelter in place. This supply must include:
(i) emergency power, including backup generators and arrangements to maintain a supply of fuel;
(ii) potable water in an amount based on population and location;
(iii) types and amounts of food suitable for the number and types of clients served;
(iv) extra pharmacy stocks of common medications; and
(v) extra medical supplies and equipment, such as oxygen, linens, and any other vital equipment.
(4) Sheltering in place. The plan must:
(A) establish procedures for:
(i) creating the criteria used to decide whether to shelter in place and or evacuate;
(ii) assessing the strength of the building for different types of possible disasters and identifying the safest areas within the building;
(iii) securing the building against damage during a disaster;
(iv) collaborating with local emergency management agencies when making a decision to shelter in place; and
(v) providing building security during sheltering in place;
(B) be developed using information about the building's construction and Life Safety Code (LSC) systems; and
(C) include procedures for:
(i) assigning each task in the sheltering plan to specific staff members; and
(ii) maintaining shelter in place operations for at least 24 hours per day for a minimum of seven days to ensure continuity of care for the number and types of clients served;
(5) Evacuation. The plan must:
(A) establish procedures for:
(i) maintaining contracts with prearranged receiving facilities; receiving facilities include a hospice inpatient unit, skilled nursing facility, nursing facility, or hospital; at least one receiving facility must be located at least 50 miles away;
(ii) identifying and following evacuation and alternative routes for transporting clients to a receiving facility; procedures must specify notification of proper authorities regarding the decision to evacuate;
(iii) protecting and transporting client records; procedures must ensure client records are matched to each client;
(iv) maintaining a checklist of items to be transported with clients, including medications and assistive devices; procedures must specify how items are matched to each client;
(v) accounting for all persons in the building during evacuation; procedures must track all persons evacuated;
(vi) using, protecting, and securing of identifying information used to identify evacuated clients;
(vii) specifying actions if a client becomes ill or dies during transport to a receiving facility;
(viii) making a hospice counselor available when unit staff accompanies clients during transport to a receiving unit or facility;
(ix) having staff determine when it is safe to return to the geographical area; and
(x) having staff determine if the building is safe for reoccupation;
(B) include:
(i) procedures for staff to ensure staff accompanies clients during transport to receiving facilities;
(ii) procedures to identify and assign staff responsibilities for client care during evacuation; procedures must include a backup plan for insufficient staff;
(iii) procedures to identify and assign staff responsibilities for client care during evacuation; procedures must include a backup plan for insufficient staff;
(iv) policy about whether family of unit staff and clients can shelter at the unit and evacuate with unit staff and clients; and
(v) procedures about coordinating building security with the local emergency management agencies; and
(C) ensure evacuation procedures are approved by the local emergency management coordinator (EMC) at least annually and when updated.
(6) Transportation. The plan must:
(A) specify procedures for arranging a sufficient number of vehicles to provide transportation that is suitable and safe for the type and number of clients served; and
(B) establish procedures for contacting the local EMC to coordinate transportation needs if prearranged transportation is unavailable due to circumstances beyond the unit's control.
(7) Training. The plan must:
(A) state when and how the disaster response plan is reviewed with clients and family members;
(B) describe how the role and responsibility of a client able to participate are reviewed;
(C) require initial and periodic training for all unit staff to implement the disaster response;
(D) specify how often disaster drills and demonstrations are conducted to ensure staff are fully trained regarding their duties under the disaster response plan; and
(E) establish procedures requiring emergency response drills at least once each year, conducted either during an actual disaster or as a planned drill. These drills may be separate from or combined with the drills required by National Fire Protection Association, Life Safety Code, 2012 edition (NFPA 101) under §558.918 of this division (relating to Fire Protection).
§558.916.
A hospice inpatient unit must develop procedures about:
(1) routine storage and prompt disposal of trash and medical waste;
(2) safe and reliable light levels, temperature, and ventilation throughout the hospice inpatient unit;
(3) emergency gas and water supply; and
(4) scheduled and emergency maintenance and repair of all equipment.
§558.918.
(a) An inpatient unit must meet the applicable requirements of health care occupancy chapters in National Fire Protection Association, Life Safety Code, 2012 edition (NFPA 101). A hospice may not use the provisions applicable to limited care facilities.
(1) An inpatient unit initially licensed before the original effective date of this rule, and continually operated under a hospice license without interruption since then, is considered an existing hospice inpatient unit and must comply with NFPA 101, Chapter 19, Existing Health Care Occupancies.
(2) An inpatient unit initially licensed on or after the original effective date of this rule, or any new building or building addition to a currently licensed hospice constructed on or after the original effect date of this rule, is considered a new hospice inpatient unit and must comply with NFPA 101, Chapter 18, New Health Care Occupancies.
(3) An inpatient unit may not use Section 19.3.6.3.5 of NFPA 101, Chapter 19, Existing Health Care Occupancies.
(b) HHSC may recommend that CMS grant a waiver for specific requirements in NFPA 101. Such a waiver would only apply if strict enforcement would cause unreasonable hardship for the hospice and if the waiver does not negatively impact the health and safety of clients.
(c) An inpatient unit may place alcohol-based hand rub dispensers in the unit in accordance with the requirements of NFPA 101, Section 18.3.2.6 or Section 19.3.2.6, as applicable.
§558.928.
An inpatient unit must provide a home-like atmosphere and design client areas to protect the dignity, comfort, and privacy of clients. An inpatient unit must provide:
(1) physical space that allows private visiting for clients and family members;
(2) accommodations that allow family members to stay with the client through the night;
(3) physical space that allows family members privacy after a client's death; and
(4) opportunity for the client to receive visitors at any hour, including infants and small children.
§558.930.
(a) An inpatient unit must ensure that each client room is designed and equipped to support nursing care and to maintain the dignity, comfort, and privacy of each client when possible. Each client's room must:
(1) be located at or above grade level;
(2) include a suitable bed and other appropriate furniture for the client;
(3) have closet space that provides security and privacy for clothing and personal belongings;
(4) accommodate no more than two clients and the family members of those clients; and
(5) provide a minimum of 80 square feet for each client in a double room and a minimum of 100 square feet for a client in a single room.
(b) Each client room in a hospice inpatient unit must have toilet and bathing facilities inside the room or located close to the room.
§558.932.
An inpatient unit must:
(1) maintain a continuous supply of hot water; and
(2) install plumbing fixtures equipped with control valves designed to automatically regulate hot water temperatures for client use.
§558.936.
A hospice agency must have an infection control program designed to prevent and control infections and communicable diseases, protecting clients, staff, and others as required by §558.853 of this subchapter (relating to Hospice Infection Control Program).
§558.940.
(a) An inpatient unit must maintain a sanitary environment by following accepted standards of practice, including nationally recognized infection control precautions.
(b) Measures must be taken to prevent sources and transmission of infections and communicable diseases.
§558.942.
A hospice unit must:
(1) maintain a sufficient supply of clean linen for client use at all times; and
(2) handle, store, process, and transport linens in a way that prevents the spread of contaminants.
§558.944.
A hospice inpatient unit must provide meals that meet the following requirements. Meals must:
(1) follow the client's plan of care, address nutritional needs, and comply with any prescribed therapeutic diet;
(2) be palatable, visually appealing, and be served at the correct temperature; and
(3) be obtained, stored, prepared, distributed, and served in sanitary conditions.
§558.946.
(a) A client in an inpatient unit has the right to be free from restraint or seclusion, of any form, that is used for purposes of coercion, discipline, convenience, or retaliation by unit staff. Restraint or seclusion may only be used to ensure the immediate physical safety of the client, a staff member, or others, and must be ended as soon as possible.
(b) Restraint or seclusion may only be used when less restrictive interventions are determined to be ineffective to protect the client, a staff member, or others from harm.
(c) The type or technique of restraint or seclusion used must be the least restrictive intervention that is effective to protect the client, a staff member, or others from harm.
(d) The use of restraint or seclusion must:
(1) comply with a written change to the client's plan of care; and
(2) be implemented following safe and appropriate restraint and seclusion techniques as set by hospice policy.
(e) Restraint or seclusion may only be used with an order from a physician or a practitioner who is authorized to order restraint or seclusion by hospice policy.
(f) An order for the use of restraint or seclusion must never be written as a standing order or on an as-needed basis.
(g) The medical director or physician designee must be consulted as soon as possible if the attending practitioner did not order the restraint or seclusion.
(h) An order for restraint or seclusion used for the management of violent or self-destructive behavior that jeopardizes the immediate physical safety of the client, a staff member, or others may only be renewed for up to a total of 24 hours in accordance with the following limits:
(1) four hours for adults 18 years of age or older;
(2) two hours for children and adolescents nine to 17 years of age; or
(3) one hour for children under nine years of age.
(i) After 24 hours, before writing a new order for the use of restraint or seclusion for the management of violent or self-destructive behavior, a physician or practitioner authorized to order restraint or seclusion by hospice policy must see and assess the client.
(j) Each order for restraint used to ensure the physical safety of a non-violent or non-self-destructive client may be renewed as authorized by hospice policy.
(k) Restraint or seclusion must be discontinued at the earliest possible time, regardless of the length of time identified in the order.
(l) The condition of the client who is restrained or secluded must be monitored by a physician or attending practitioner who has completed the training criteria specified in subsection (m) of this section at an interval determined by hospice policy.
(m) Training requirements for a physician and an attending practitioner must be specified in hospice policy. At a minimum, a physician and an attending practitioner authorized to order restraint or seclusion by hospice policy must have a working knowledge of hospice policy regarding the use of restraint or seclusion.
(n) When restraint or seclusion is used for the management of violent or self-destructive behavior that jeopardizes the immediate physical safety of the client, a staff member, or others:
(1) the client must be evaluated in-person within one hour after the initiation of the intervention by a physician, an attending practitioner, or an RN who has been trained in accordance with the requirements specified in subsection (m) of this section; and
(2) the physician, attending practitioner, or RN must evaluate:
(A) the client's immediate situation;
(B) the client's reaction to the intervention;
(C) the client's medical and behavioral condition; and
(D) the need to continue or terminate the restraint or seclusion.
(o) If the in-person evaluation specified in subsection (n)(2) of this section is conducted by a trained RN, the trained RN must consult the medical director or physician designee as soon as possible after the completion of the one-hour in-person face-to-face evaluation.
(p) All requirements specified under this section are applicable to the simultaneous use of restraint and seclusion. Simultaneous restraint and seclusion are only permitted if the client is continually monitored:
(1) in-person by an assigned, trained staff member; or
(2) by trained staff using both video and audio equipment. This monitoring must be close to the client.
(q) When restraint or seclusion is used, there must be documentation in the client's record of:
(1) the one-hour in-person medical and behavioral evaluation if restraint or seclusion is used to manage violent or self-destructive behavior;
(2) a description of the client's behavior and the intervention used;
(3) alternatives or other less restrictive interventions attempted, if applicable;
(4) the client's condition or symptoms that warranted the use of the restraint or seclusion; and
(5) the client's response to the interventions used, including the rationale for continued use of the intervention.
§558.948.
(a) A client has the right to safe implementation of restraint or seclusion by trained staff.
(b) A hospice must ensure client care staff working in the inpatient unit are trained and able to demonstrate competency in application of restraints and implementation of seclusion, monitoring, assessment, and providing care for a client in restraint or seclusion:
(1) before participating in any of the actions specified in this subsection;
(2) as part of orientation; and
(3) subsequently on a periodic basis consistent with hospice policy.
(c) A hospice must require appropriate staff to have education, training, and demonstrated knowledge based on the specific needs of the client population in:
(1) techniques to identify staff and client behaviors, events, and environmental factors that may trigger circumstances that require the use of a restraint or seclusion;
(2) the use of nonphysical intervention skills;
(3) choosing the least restrictive intervention based on an individualized assessment of the client's medical or behavioral status or condition;
(4) safe application and use of all types of restraint or seclusion used in the hospice, including training in how to recognize and respond to signs of physical and psychological distress (for example, positional asphyxia);
(5) clinical identification of specific behavioral changes that indicate that restraint or seclusion is no longer necessary;
(6) monitoring the physical and psychological well-being of a client who is restrained or secluded, including respiratory and circulatory status, skin integrity, vital signs, and any special requirements specified by hospice policy associated with the one-hour in-person evaluation; and
(7) the use of first-aid techniques and certification in the use of cardiopulmonary resuscitation, including required periodic recertification.
(d) Persons providing staff training must be qualified as evidenced by education, training, and experience in techniques used to address a client's behaviors.
(e) A hospice agency must document in the staff personnel records that the training and demonstration of competency were successfully completed.
§558.950.
(a) A hospice agency must report deaths associated with the use of seclusion or restraint in its inpatient unit.
(b) The hospice agency must report:
(1) an unexpected death that occurs while a client is in restraint or seclusion;
(2) an unexpected death that occurs within 24 hours after the client has been removed from restraint or seclusion; and
(3) a death known to the hospice that occurs within one week after restraint or seclusion where it is reasonable to assume that use of restraint or placement in seclusion contributed directly or indirectly to the client's death. The term "reasonable to assume" includes death related to restrictions of movement for prolonged periods of time or death related to chest compression, restriction of breathing, or asphyxiation.
(c) The hospice agency must report a death described in subsection (b) of this section to HHSC Complaint and Incident Intake using the online portal or by telephone at 1-800-458-9858 no later than 24 hours after acquiring knowledge of the client's death.
(d) The hospice agency must complete the HHSC Provider Investigation Report and submit via email or submit through the online portal to HHSC Complaint and Incident Intake within 10 days after reporting the death to HHSC by telephone.
(e) Hospice personnel must document in the client's record the date and time the death was reported to HHSC.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603828
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3161
CHAPTER 926. STATE FACILITY REQUIREMENTS TO ENHANCE THE SAFETY OF INDIVIDUALS RECEIVING SERVICES
SUBCHAPTER
E.
The executive commissioner of the Texas Health and Human Services Commission (HHSC) proposes new §926.201, concerning Purpose; §926.203, concerning Application; §926.205, concerning Definitions; §926.207, concerning Standardized Competency Restoration Curriculum, §926.209, concerning Memorandum of Understanding, and §926.211, concerning Report to the Texas Health and Human Services Commission.
BACKGROUND AND PURPOSE
The proposal implements Senate Bill 528, 89th Legislature, Regular Session, 2025, which added Texas Health and Safety Code (HSC) Chapter 580, Inpatient Competency Restoration Services.
HSC Chapter 580 requires HHSC to establish rules requiring each facility that contracts with HHSC to provide inpatient competency restoration services to enter into a memorandum of understanding (MOU) to outline the powers and duties of competency restoration services. The MOU is between the facility, the county and municipality where the facility is located, and each local mental health authority or local behavioral health authority that operate in the county or municipality.
The proposal implements HSC §580.004 which requires each facility to report data to HHSC regarding individuals receiving inpatient competency restoration services.
In addition to the changes that implement HSC Chapter 580, the proposal also requires an HHSC contractor to use the Texas State Hospitals standardized competency restoration curriculum. Additionally, the contractor must require the subcontractor to use the Texas State Hospitals standardized competency restoration curriculum in providing inpatient competency restoration services.
SECTION-BY-SECTION SUMMARY
Proposed new §926.201 describes that the purpose of the subchapter is to set standards for inpatient competency restoration services.
Proposed new §926.203 states that the rules apply to a contractor with HHSC to provide inpatient competency restoration services to an individual.
Proposed new §926.205 defines terms used in the subchapter.
Proposed new §926.207 requires a contractor and their subcontractors to use the Texas State Hospitals standardized competency restoration curriculum. It also informs a contractor and a subcontractor how to access the curriculum.
Proposed new §926.209 identifies with whom a facility must enter into an MOU about inpatient competency restoration services. It also identifies the topics the MOU must include.
Proposed new §926.211 requires each facility to collect and submit specific data in the format and timeframe set by HHSC regarding individuals who received inpatient competency restoration services at the facility. It also requires that the facility report data separately for individuals charged with a misdemeanor offense and for individuals charged with a felony offense.
FISCAL NOTE
Victoria Grady, Deputy Chief, Finance, has determined that for each year of the first five years that the rules will be in effect, enforcing or administering the rules do not have foreseeable implications relating to costs or revenues of state or local governments.
GOVERNMENT GROWTH IMPACT STATEMENT
HHSC has determined that during the first five years that the rules will be in effect:
(1) the proposed rules will not create or eliminate a government program;
(2) implementation of the proposed rules will not affect the number of HHSC employee positions;
(3) implementation of the proposed rules will result in no assumed change in future legislative appropriations;
(4) the proposed rules will not affect fees paid to HHSC;
(5) the proposed rules will create new regulations;
(6) the proposed rules will not expand, limit, or repeal existing regulations;
(7) the proposed rules will not change the number of individuals subject to the rules; and
(8) the proposed rules will not affect the state's economy.
SMALL BUSINESS, MICRO-BUSINESS, AND RURAL COMMUNITY IMPACT ANALYSIS
Victoria Grady has also determined that there will be no adverse economic effect on small businesses, micro-businesses, or rural communities because the rules do not apply to small businesses, micro-businesses, or rural communities.
LOCAL EMPLOYMENT IMPACT
The proposed rules will not affect a local economy.
COSTS TO REGULATED PERSONS
Texas Government Code §2001.0045 does not apply to these rules because the rules: are necessary to protect the health, safety, and welfare of the residents of Texas; do not impose a cost on regulated persons; and are necessary to implement legislation that does not specifically state that §2001.0045 applies to the rules.
PUBLIC BENEFIT AND COSTS
Kristy Carr, Associate Commissioner of State Hospitals, has determined that for each year of the first five years the rules are in effect, the public benefit will be increased public safety; improved communication between emergency services, law enforcement, and mental health providers; and improved outcomes for individuals in inpatient competency restoration programs.
Victoria Grady has also determined that for the first five years the rules are in effect, there are no anticipated economic costs to persons who are required to comply with the proposed rules because there are no new fees or costs imposed on those required to comply.
TAKINGS IMPACT ASSESSMENT
HHSC has determined that the proposal does not restrict or limit an owner's right to the owner's property that would otherwise exist in the absence of government action and, therefore, does not constitute a taking under Texas Government Code §2007.043.
PUBLIC COMMENT
Written comments on the proposal, including information related to the cost, benefit, or effect of the proposed rule, as well as any applicable data, research, or analysis, may be submitted to Rules Coordination Office, P.O. Box 13247, Mail Code 4102, Austin, Texas 78711-3247, or street address 4601 West Guadalupe Street, Austin, Texas 78751; or emailed to HHSRulesCoordinationOffice@hhs.texas.gov.
To be considered, comments must be submitted no later than 31 days after the date of this issue of the Texas Register. Comments must be (1) postmarked or shipped before the last day of the comment period; (2) hand-delivered before 5:00 p.m. on the last working day of the comment period; or (3) emailed before midnight on the last day of the comment period. If the last day to submit comments falls on a holiday, comments must be postmarked, shipped, or emailed before midnight on the following business day to be accepted. When emailing comments, please indicate "Comments on Proposed Rule 26R039" in the subject line.
STATUTORY AUTHORITY
The new sections are authorized by Texas Government Code §524.0151, which provides that the executive commissioner of HHSC shall adopt rules for the operation and provision of services by the health and human services system, and Texas Health and Safety Code §580.003 and §580.004, which requires the executive commissioner of HHSC to promulgate rules related to the MOU and requires submission of inpatient competency restoration data to HHSC.
The new sections affect Texas Government Code §524.0151 and Texas Health and Safety Code Chapter 580.
§926.201.
This subchapter sets standards for inpatient competency restoration services that are paid for through a:
(1) contract with HHSC; or
(2) subcontract with an HHSC contractor to provide inpatient competency restoration.
§926.203.
This subchapter applies to a contractor with HHSC to provide inpatient competency restoration services for an individual found incompetent to stand trial under Texas Code of Criminal Procedure Chapter 46B.
§926.205.
The following terms in this subchapter have the following meanings, unless the context clearly indicates otherwise.
(1) Calendar day--Any day, including weekends and holidays.
(2) CCP--Texas Code of Criminal Procedure.
(3) CFR--The Code of Federal Regulations.
(4) Competency restoration--As described in CCP Article 46B.001, the treatment or education process for restoring an individual's ability to consult with the individual's attorney with a reasonable degree of rational understanding, including a rational and factual understanding of the court proceedings and charges against the individual.
(5) Contractor--An entity that contracts with the Texas Health and Human Services Commission to provide inpatient competency restoration services for an individual found incompetent to stand trial under CCP Chapter 46B, including a local mental health authority, local behavioral health authority, university, facility, or county.
(6) Facility--A private psychiatric hospital as defined in Chapter 510 of this title (relating to Private Psychiatric Hospitals and Crisis Stabilization Units) or a special or general hospital as defined in Chapter 505 of this title (relating to Hospital Licensing) that contracts with HHSC to provide inpatient competency restoration services.
(7) HHSC--The Texas Health and Human Services Commission.
(8) ICR--Inpatient competency restoration.
(9) Individual--A person receiving services under this subchapter.
(10) Inpatient mental health facility--A facility as defined in Texas Health and Safety Code §571.003.
(11) LBHA--Local behavioral health authority. An entity designated as an LBHA by HHSC under Texas Health and Safety Code §533.0356(a).
(12) LMHA--Local mental health authority. An entity designated as an LMHA by HHSC under Texas Health and Safety Code §533.035(a).
(13) Residential care facility--A facility defined in Texas Health and Safety Code §591.003.
§926.207.
(a) A contractor must use the Texas State Hospitals standardized competency restoration curriculum. A contractor or subcontractor may request the curriculum from HHSC.
(b) A contractor must require the subcontractor to comply with this section.
§926.209.
(a) A facility must enter into a memorandum of understanding (MOU) about inpatient competency restoration services with:
(1) the county and municipality where the facility is located; and
(2) each LMHA or LBHA that operates in the county or municipality.
(b) The MOU must outline the powers and duties of each party relating to inpatient competency restoration services. The topics outlined in the MOU must include:
(1) discharge planning, including:
(A) who is involved in the discharge process;
(B) who is notified of the discharge process;
(C) coordination with community providers;
(D) responsibility for continuity of care; and
(E) responsibility for discharge medications;
(2) court ordered medication, including which party is responsible for seeking, implementing, and monitoring any court-ordered medication;
(3) transportation, such as for medical appointments, court hearings, transfers between facilities, and discharge;
(4) sharing information as authorized under:
(A) Texas Health and Safety Code Chapters 181, 595, and 611;
(B) Texas Health and Safety Code §533.009, §576.005, §576.0055, §576.007, and §614.017;
(C) 45 CFR Parts 160 and 164; and
(D) 42 CFR Part 2;
(5) communication between the facility and the courts, including sharing final court competency determinations with the facility to comply with statutory reporting requirements; and
(6) coordination, communication, and response procedures for law enforcement when responding to incidents, emergencies, or calls for service at the facility.
§926.211.
Each facility must:
(1) collect and submit the following data in the format specified by HHSC and within the timeframe set by HHSC regarding individuals who received inpatient competency restoration services at the facility:
(A) the individual's country of origin;
(B) the individual's diagnosis;
(C) the number of individuals who received ICR services at the facility;
(D) the number of those individuals whose competency was restored as determined by the court;
(E) for individuals described in subparagraph (D) of this paragraph, the average number of calendar days the individuals received ICR services at the facility;
(F) the number of individuals whose competency was restored as determined by the court after the individual received services at the facility for not more than 60 calendar days;
(G) the number of individuals for whom the facility requested an extension per CCP Article 46B.079(d);
(H) the number of individuals whose competency was not restored as determined by the court and who were transferred to an inpatient mental health facility or to a residential care facility;
(I) for individuals described in subparagraph (H) of this paragraph, the average number of calendar days between the date the court determined that the individual has not attained competency and the date the individual was transferred to an inpatient mental health facility or to a residential care facility; and
(2) submit the data required in paragraph (1)(A) - (I) of this section separately for individuals charged with a misdemeanor and individuals charged with a felony offense.
The agency certifies that legal counsel has reviewed the proposal and found it to be within the state agency's legal authority to adopt.
Filed with the Office of the Secretary of State on September 2, 2026.
TRD-202603812
Karen Ray
Chief Counsel
Health and Human Services Commission
Earliest possible date of adoption: October 18, 2026
For further information, please call: (512) 438-3049